What Is GPS Insight?
GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets.
Who Uses GPS Insight?
Organizations of all sizes with vehicles, heavy equipment, trailers, and other assets looking for a partner that delivers actionable insights and the experience they expect and deserve.
Where can GPS Insight be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- GPS Insight
- Located in Scottsdale, US
- Founded in 2004
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
United States
Languages
English
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About the vendor
- GPS Insight
- Located in Scottsdale, US
- Founded in 2004
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
United States
Languages
English
GPS Insight videos and images
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Reviews of GPS Insight
Kendra A.
Daily user
Comments: I am a Service Coordinator/Dispatcher for a large forklift service company. I have customers that need immediate service and by utilizing the GPS tool, I can see what technician I have closest to the customer and be able provide a realistic arrival time.
Pros:
The ease of use. I open it when I get in to the office and it stays open all day. I can dispatch a technician based on who is closet, which is my favorite feature of GPS Insight
Cons:
When running a report based on days, it is hard to select the specific days you want without it highlighting a range. Could be a user issue. I would like to see a 'traffic' feature built in as real-time so I could re-route when needed.
Verified Reviewer
GPS Review
Comments: Overall, this software is the best I have worked with. Gives you complete picture of your fleet.
Pros:
I love everything about this software. No Matter how big your fleet is or how small, this is a complete tracking software that is easy to use .
Cons:
Learning it is the only negative I see, It would be great to watch videos of how things work. Sometimes I get lost when I am looking for a report to run.
Michelle N.
Worst GPS System Ever
Comments:
I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.
Pros:
Software is absolutely the worst, our trucks lose communication daily.
Cons:
Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.
GPS Insight Response
3 years ago
Michelle, Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately. Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track. Always here to help, GPS Insight
Jeremy B.
One of the best out there!
Comments: This software is a crucial part to maintaining and tracking our most valuable assets.
Pros:
There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.
Cons:
Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.
GPS Insight Response
4 years ago
Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal. Always here to help, GPS Insight.
Verified Reviewer
Excellent functionality and integration.
Comments: Easy of access to important data.
Pros:
The ability to integrate with our dispatching software allows for easy access to important data. It helps us better service our customers.
Cons:
The limited devices that are offered has left us wanting more. Additional partnerships with device manufacturers, or expansion of the current manufacturer's line, would be beneficial for companies with trucks that do not need extremely rugged devices, but need a little more than what is offered,
GPS Insight Response
4 years ago
Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business. Always Here to Help, GPS Insight
