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athenaOne
What Is athenaOne?
athenaOne organizes the moment of care, performs administrative and quality services to ensure full payment, and tracks all physician orders so doctors can focus on what they do best. Deliver high quality care. With athenaOne, Doctors benefit from continuous access to the best practices of the nation’s largest clinical network, the most up-to-date and extensive quality rules and industry guidelines, and 24/7 support.
Who Uses athenaOne?
Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.
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Reviews of athenaOne
AthenaOne - A complete Easy to Use Platforms for Patient Engagement and Management
Comments: My experience with AthenaHealth has been really awesome. I like all the features and functionalities that it offers. It makes my work easier, faster, and efficient. It saves me time and helps me address patient's needs in a more concise and timely manner. I loved using this product!
Pros:
What I loved about AthenaOne is it is so easy to use. It is not complicated and quite easy to find information about the patient.
Cons:
So far with my everyday use of Athena, I don't have any complaints as it makes my job a lot easier, faster, and efficient. Help me to address patient's needs in a quick and timely manner.
Alternatives Considered:
Outstanding Software For Any Medical Facility
Comments: I work with athenaOne every day and I can't imagine my work day without it. It is very efficient and smooth, whether I'm checking in patients, adjusting the doctor's calendar, requesting or sending documents, viewing EMRs, or sending out communication to the patients; this software really does it all! The technical support team is also excellent at response time and effectively communicating resolutions to the rare times I have issues. I highly recommend to all medical facilities.
Pros:
AthenaOne has it all. It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is nothing else like it. The support team is quick to respond when there is an issue. It makes the work day so much more time-efficient and professional.
Cons:
The updates can be a bit disruptive, but they work quickly to resolve any issues.
Greatest software for doctor offices
Comments: My overall experience has been super great and i recommend for anyone who is looking to add this for their doctor services
Pros:
I absolutely love this app! Its for my family doctor and it has all my appointments, my lab test result's and i can pay any of my copays needed all in this app! I can also send any messages if needed to my doctor as well so its just a super convenient app all around!!!!
Cons:
There isnt anything i can think of that is bad about this software
worse than advertised.
Comments:
poor help, most often no answers.
written info is not helpful most often.
Pros:
little after initial signup.\Did like the problem list being available.
Cons:
notes get lost when I have to go away to other chart notes. the dictation program works poorly ,and the part to correct errors does not work. Initial startup failed and I lost a lot of money initially. Athena refused to help get my money back to me which was already sent by the insurance company. Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?" Difficult to get from one section to another, and the instructions to do so are hard to find. The help sections are not clear, and it usually takes several windows to get though to the detailed information I needed.
Streamlined Healthcare Communication through athenaOne
Comments: athenaOne streamlines your experience in communicating instantly with your healthcare providers. From scheduling, to messaging, to viewing test results, this platform does it all.
Pros:
AthenaOne is the premier platform for community health resources in my city. I have found it to be a great tool in communicating seamlessly with my providers.
Cons:
I feel as if they have really cornered the market in the community health field, at least in my geographical area. I do not necessarily view this as a bad thing, but it is worth noting that this is hands-down the most popular software in the Pacific Northwest.
