--- description: Get detailed information about InfoFlo and how it can help you meet your business needs. Learn more about InfoFlo price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.com.sg/software/96628/infoflo Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/96628/infoflo?page=2) > HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\! > > Verdict: Rated **4.5/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InfoFlo? Stop paying for features you don't need, and get a solution built for you\! InfoFlo Nonprofit offers a customized solution for each organization based on their unique needs all at an affordable price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 101 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: InfoFlo Solutions - **Location**: Toronto, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Hungarian, Italian, Russian, Spanish, Turkish - **Available Countries**: Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Auto-Dialer - Automatic Call Distribution - Billing & Invoicing - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Campaign Management - Case Management - Case Notes - Client Management - Client Portal - Communication Management - Computer Telephony Integration - Conflict Management - Contact Database - Contact Management - Conversion Tracking - Customer Database - Customer History - Customizable Reports - Dashboard - Data Import/Export - Document Management - Donor Management - Due Date Tracking - Email Marketing - Goal Setting/Tracking - IVR - Knowledge Base Management - Lead Management - Membership Management - Project Management - Queue Management - Recording - Referral Management - Reporting/Analytics - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Shared Contacts - Status Tracking - Task Management - Virtual Extensions - Voice Mail - Workflow Management ... and 40 more features ## Integrations (8 total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software) - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) - [Legal Case Management Software](https://www.capterra.com.sg/directory/20040/legal-case-management/software) - [Contact Management Software](https://www.capterra.com.sg/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18804 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.sg/software/210630/kylas) — 4.8/5 (620 reviews) ## Reviews ### "Reliable CRM for Daily Business Use" — 4.0/5 > **Ruth** | *21 May 2026* | Information Services | Recommendation rating: 7.0/10 > > **Pros**: InfoFlo is a helpful CRM that makes it easy to manage contacts, track communication, and keep customer information organized. The features are useful for daily business tasks, and the system works well for improving productivity. It may not feel as modern as some newer CRM platforms, and the mobile experience could be better, but overall it is a reliable tool for managing customer relationships. > > **Cons**: The interface feels a bit outdated compared to newer CRM platforms, and some advanced features and integrations are limited. The mobile experience could also be improved. > > Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information. It works well for daily business needs, though it could benefit from a more modern design and stronger mobile functionality. ----- ### "A useful platform with easy-to-use tools" — 4.0/5 > **Colton** | *17 November 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening. > > **Cons**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow. > > The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem. ----- ### "Great Service\!\!\!" — 5.0/5 > **Samantha** | *12 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity > > **Cons**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs ----- ### "Excellent, Highly Customizable Case Management for Non-Profits" — 5.0/5 > **Johnny** | *3 August 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: InfoFlo is a fantastic case management software tailored specifically for non-profits. One of the biggest highlights is the incredible customizability, which allows you to mold the software to fit your specific use cases perfectly. The support team is also exceptional, they really understand the needs of non-profits and make the setup process super easy. Whenever you need help or have questions, you get to speak directly with a real human on a call, rather than dealing with automated bots. Finally, I appreciate the flexibility of their infrastructure, they offer servers in both Canada and the US, so you have the freedom to choose exactly where you want to store your data. > > **Cons**: I haven't encountered any significant downsides so far. The team has been incredibly helpful in overcoming any initial learning curves during the setup process, and the software works exactly as promised. > > My overall experience has been fantastic. The platform provides all the tools a non-profit needs, backed by great customer support. If you are considering this software for your organization, I highly suggest booking a demo call with their team. They will walk you through the software and show you exactly how it can be customized for your needs. ----- ### "Good value if you prefer a one-time purchase" — 4.0/5 > **Sandy** | *2 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The Outlook integration is what I actually use every day. Having email history sitting right next to a client's notes means I'm not constantly switching between windows trying to remember what we talked about last time. That alone justified it for me. The fact that you can start with a stripped-down version and add things later is also nice.. I didn't feel pressured to buy more than I needed upfront. > > **Cons**: The interface looks like it hasn't been touched in a while. Everything works, but next to something like HubSpot or even some of the free tools, it looks pretty old. A few of the menus took me a bit to figure out, nothing that stopped me from using it, but there were a couple moments where I wasn't sure where something was. You do get used to it. It's more of an annoyance than a dealbreaker, but I'd probably like it more if the UI got some attention. > > Switched to this mainly because I was tired of paying monthly fees for software I wasn't fully using. Been using it for a few months now to keep client info organized and track Outlook emails, and it does what I need without much fuss. Getting started was easier than I expected, I didn't have to watch tutorials or anything, just figured it out as I went. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/96628/infoflo?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/96628/infoflo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data