--- description: Get detailed information about Platinum system and how it can help you meet your business needs. Learn more about Platinum system price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Platinum system Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Chiropractic Software](/directory/30115/chiropractic/software) > [Platinum system](/software/95936/platinum-system) # Platinum system Canonical: https://www.capterra.com.sg/software/95936/platinum-system Page: 1 / 8\ Next: [Next page](https://www.capterra.com.sg/software/95936/platinum-system?page=2) > Chiropractic software \& EMR system for chiropractors. Computerized system where chiropractic SOAP notes are viewed by any computer. > > Verdict: Rated **4.5/5** by 177 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Platinum system? Chiropractors looking to grow their practice ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 177 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Platinum System - **Founded**: 1986 ## Commercial Context - **Starting Price**: US$65.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Platinum System also offers a billing service for only 7% of paid claims. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Electronic Payments - HIPAA Compliant - Healthcare Compliance - Reporting & Statistics - SOAP notes ## Support Options - Chat ## Category - [Chiropractic Software](https://www.capterra.com.sg/directory/30115/chiropractic/software) ## Alternatives 1. [ChiroTouch](https://www.capterra.com.sg/software/48210/chirotouch) — 4.0/5 (1084 reviews) 2. [Genesis Chiropractic Software](https://www.capterra.com.sg/software/128411/genesis-chiropractic-software) — 4.5/5 (310 reviews) 3. [ChiroHD](https://www.capterra.com.sg/software/218059/chirohd) — 4.8/5 (132 reviews) 4. [ChiroFusion](https://www.capterra.com.sg/software/142407/chirofusion-complete-practice-management) — 4.7/5 (589 reviews) 5. [CHIROSPRING](https://www.capterra.com.sg/software/141960/chirospring) — 4.9/5 (185 reviews) ## Reviews ### "Looking Beyond Platinum" — 3.0/5 > **Molly** | *4 August 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Once you get the hang of the 'hot keys' it becomes easier to navigate. It is overall efficient with how a patient "flows" and is scheduled through the system. I like that it integrates with SKED and FORTIS systems. It works well with our billing system that we are integrated with, Office Ally. > > **Cons**: It is very outdated. It's not super efficient in the sense of being able to find certain functions (you have to know what the "hot keys" are). It is very difficult to find/pull any reports. Some reports pull up different numbers. Also, it's almost impossible to figure out how to change any settings without contacting a support person and having them enter a code to get you where you need to go. > > Overall, there are a few other Chiropractic Systems that seem much more efficient. Platinum has been saying for years that they are going to update their system and it hasn't happened. ----- ### "Good for What it Does, File Imports are Painful" — 5.0/5 > **John** | *13 September 2024* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue. Integrates with ReviewWave scheduling. There is a lot of neat features like developing "cases" for patients so you can keep track of \# of visits, dollar amounts allotted to each visit, make x-ray images static on their chart for quick access. And you can make reminders that will pop-up an alert when certain things have been met, eg. re-exam at 12th visit, etc. > > **Cons**: SOAP notes can look canned if not personalized with templates. The file import process into the chart notes is PAINFUL and extremely time consuming. You can only import ONE file at a time, and you have to specify the file type before uploading. I have over 2,500 files to import and I'm estimating 60-70 hours of man time to import the files. If we could import more than one file at a time, this would be less than a 2 hour process. We have a TWAIN supported scanner, but Platinum cannot seem to get it to import directly into Platinum, so we have to manually upload the files, one by one. > > The good: platinum support team is great, nice automation. The bad: the file import is horrible and time consuming ----- ### "Amazing Customer Service\!\!" — 5.0/5 > **Brianna** | *11 July 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use and makes every day tasks simple\! Patients love how easy it is to move appointments around and how flexible it is. > > **Cons**: Sometimes will freeze if I am working too fast. > > Very great overall. Simple, effective and self explanatory. Amazing customer service when I need anything\! \[sensitive content hidden\] in customer service helped me for multiple hours one day over the phone to help get me my data back when I thought it was lost. He got me back over 5 years of data and I could not be more grateful for his help. He stayed 20-30min past his shift to make sure he completed the job. I couldn't be more appreciative for him and his hard work. Truly an amazing team overall (especially \[sensitive content hidden\]\!) I am always happy with the customer service and their help. Thank you Platinum\!\! ----- ### "Platinum Support is Top Notch" — 5.0/5 > **Paula** | *15 July 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the great support and many of the features. > > **Cons**: I do all the in office billing and find myself needing the most help in this department. It would be great if there were levels of tutorials to watch regarding all the ways to use the billing features. > > Overall I'm very happy. I love the feature that allows us to send patient records to other doctors using the Platinum system. I also would like to have someone on the Platinum site throw out some great tips from fielded questions throughout the week. Something like "DID YOU KNOW...?" ----- ### "Easy to Use" — 5.0/5 > **Tina** | *19 July 2019* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: This software is extremely use to use and the customer service is remarkable they always fix the problem right away and they even call back to follow up to make sure things are running smoothly after the problem seems to be resolved. Highly recommend > > **Cons**: A little expensive but in the end it is worth it ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.sg/software/95936/platinum-system?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/95936/platinum-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data