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What Is iCIMS Talent Cloud?

Built for enterprise organizations, our Applicant Tracking System (ATS) is part of the iCIMS Talent Cloud, a unified recruitment platform that empowers you at every stage of the talent continuum, allowing you to attract, engage, hire and advance the world's best talent. The iCIMS Talent Cloud is complemented by an ecosystem of nearly 700 partner solutions. More than 4000 clients worldwide, including about 40% of the Fortune 100, rely on iCIMS technology to power their recruitment efforts.

Who Uses iCIMS Talent Cloud?

With over 4,000 customers, iCIMS' Talent Cloud is made for enterprise organizations with over 100 employees, primarily in the healthcare, financial services, manufacturing, and retail industries.

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Reviews of iCIMS Talent Cloud

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.4
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rachel
Rachel
Recruiter in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Recruiting with ICIMS

5.0 4 years ago

Comments: ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

Pros:

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

Cons:

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

Jason
Recruiter in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Why Recruiters love iCIMS Talent Cloud

5.0 2 years ago

Comments: Customizable workflows: iCIMS offers customizable workflows and approvals, allowing organizations to tailor the recruitment process to their specific needs.Improved efficiency: The platform automates many manual tasks, such as resume parsing, and eliminates the need for manual data entry, which saves time and reduces errors.Reporting and analytics: iCIMS provides detailed reports and analytics on recruitment metrics, enabling organizations to make data-driven decisions about their hiring process.Integration with other systems: iCIMS integrates with a range of other systems, such as applicant tracking systems, HR information systems, and candidate relationship management systems.Mobile accessibility: iCIMS Talent Cloud is mobile-friendly, allowing recruiters and hiring managers to access the platform from anywhere, at any time.

Pros:

iCIMS Talent Cloud is a cloud-based recruitment platform that offers several benefits, including:Scalability: iCIMS can handle large volumes of job postings, resumes, and candidate data.User-friendly interface: The platform has a user-friendly interface that makes it easy for recruiters and hiring managers to use.

Cons:

Like any technology, iCIMS Talent Cloud has its own set of drawbacks or limitations, including:Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time-consuming, requiring technical expertise and resources.User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are used to traditional recruitment methods.Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform to be inflexible and unable to meet their specific needs.Technical issues: As with any technology, iCIMS Talent Cloud may experience technical issues that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface to be confusing or difficult to navigate, especially if they are not familiar with cloud-based recruitment platforms.

Tina
Sr. Recruiter
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Comprehensive system but lots of clicks to get there

3.0 7 years ago

Comments: There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Pros:

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Cons:

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

An inclusive ATS for all of your TA needs

5.0 4 months ago

Pros:

1. Job dashboard is well designed 2. Widely functional and you can integrate other tools into it 3. Effective reporting

Cons:

1. Resume search is not great 2. Mobile site is not very user friendly

Rebecca
Talent Acquisition Manager in US
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ATS that has great value

5.0 5 years ago

Comments: We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

Pros:

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

Cons:

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.