--- description: Get detailed information about WebPT and how it can help you meet your business needs. Learn more about WebPT price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebPT Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [WebPT](/software/92920/webpt) # WebPT Canonical: https://www.capterra.com.sg/software/92920/webpt Page: 1 / 21\ Next: [Next page](https://www.capterra.com.sg/software/92920/webpt?page=2) > WebPT is a physical therapy software and EMR platform helping rehab organizations engage patients, improve care, and grow business. > > Verdict: Rated **4.2/5** by 482 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WebPT? Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 482 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: WebPT - **Location**: Phoenix, US - **Founded**: 2008 ## Commercial Context - **Pricing Details**: WebPT offers three pricing plans tailored to the unique needs of different practices. The "Starter" plan is ideal for start-ups and small practices focusing on cash-pay services, while the "Enhanced" plan is suited for growing practices that accept insurance and require billing software. The "Ultimate" plan is designed for larger practices seeking greater customization, billing automation, and advanced reporting capabilities to optimize performance. Contact WebPT directly for a price quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customizable Reports - Decision Support Systems - EMR/EHR - Electronic Payments - Exercise Library - For Physical Therapy - For Speech Therapists - HIPAA Compliant - Healthcare Compliance - Insurance Management - Medical Billing - Mobile Access - Multi-Provider Practice - Online Forms - Online Scheduling - Patient Intake - Patient Management - Patient Portal - Patient Records Management - Patient Scheduling - Payment Processing - Practice Management - Progress Notes - Progress Tracking - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - SMS Messaging - SOAP notes - Self Service Portal - Template Management - Third-Party Integrations - Treatment Planning - Video Conferencing - Workflow Management ## Integrations (11 total) - Keet - MEDHOST EDIS - MEDITECH Expanse - ModMed - Redox - Therabill - Veradigm EHR - Wibbi - Worldpay for Enterprise - athenaOne - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.capterra.com.sg/directory/30596/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.capterra.com.sg/directory/30596/physical-therapy/software) - [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software) - [Occupational Health Software](https://www.capterra.com.sg/directory/30814/occupational-therapy/software) - [Speech Therapy Software](https://www.capterra.com.sg/directory/30816/speech-therapy/software) - [Telemedicine Software](https://www.capterra.com.sg/directory/30949/telemedicine/software) ## Alternatives 1. [Nookal](https://www.capterra.com.sg/software/190479/nookal) — 4.6/5 (89 reviews) 2. [Fusion](https://www.capterra.com.sg/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 3. [SPRY](https://www.capterra.com.sg/software/1039866/spry) — 4.8/5 (51 reviews) 4. [Jane](https://www.capterra.com.sg/software/178984/jane-app) — 4.8/5 (507 reviews) 5. [OptimisPT](https://www.capterra.com.sg/software/135714/optimispt) — 4.5/5 (62 reviews) ## Reviews ### "WebPT review" — 5.0/5 > **Carlos** | *9 March 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: WebPT has been a great system for our clinic. It’s super easy to use and designed specifically for rehab therapy, which makes documentation and daily tasks way more efficient. The built-in compliance features help keep us on track with Medicare and HIPAA, so we don’t have to stress about audits. I also love that everything—scheduling, billing, and reporting—is all in one place, making things so much more streamlined. Since it’s cloud-based, we can access patient records from anywhere, which is a huge plus. Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small practice or a larger clinic, WebPT is a solid, reliable EMR that makes running a practice easier. > > **Cons**: The only downside we’ve noticed with WebPT is that the billing system can be a bit complex, especially for those new to the platform. It takes some time to learn, and there can be a bit of a learning curve when it comes to navigating claims and payments. However, once you get the hang of it, it works well, and their support team is always available to help if you run into any issues. > > Overall, our experience with WebPT has been really positive. It’s made our clinic more efficient with its easy-to-use interface and all-in-one system for scheduling, documentation, and billing. The compliance features give us peace of mind, and having cloud-based access is a huge plus. While the billing system has a bit of a learning curve, the support team is always helpful when we need them. WebPT has definitely helped streamline our workflow and improve patient management. I’d highly recommend it to any rehab therapy practice looking for a reliable EMR. ----- ### "Choose any other EMR" — 1.0/5 > **Aaron** | *12 May 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: It is an all in one EMR that can do everything you need. Other than that there was not much that I liked about it. > > **Cons**: The cost was high for software that constantly crashed or did not work as expected. My least favorite was the inability to calculate the time spent on CPT codes. This was “in the works” years ago, but it has still not been fixed. > > I left WebPT due to poor software performance and high cost. I would not chose WebPT again. I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost revenues. ----- ### "Expensive, Slow and Cubersome Software" — 1.0/5 > **Gopinath** | *18 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: They have lot of features that makes the software look appealing. > > **Cons**: Slow. Takes average 8-10 minutes to do daily documentation and 30-45 minutes for Evaluation. So slow and cumbersome. Also, their software is only compatible for ortho conditions and does not allow us to access for neurological or pediatric conditions. Even to login, there are steps that consumes time. I have been in the Physical therapy field for past 26 years and used WEBPT for past few years. Every year, I am seeing gradual slowness in the software performance. More importantly, many times in a year, they have system glitches that results in many hours to days of not being able to access the patient documentation. With regard to the price, they are very expensive. Worse thing, they charge for patient appointment reminders huge that we end up spending hundreds of dollars each month just to send reminders for patients. With insurance companies cutting the reimbursement, this is insanely expensive software. I would not recommend this software. > > My overall experience is Poor- in terms of performance, customer care, cost effectiveness. ----- ### "Poor service and very limited capabilities" — 1.0/5 > **John** | *14 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Not much, but the landing page after login is handy. Other than that, the system is very limited in it's capabilities. > > **Cons**: Functionality and customer service were seriously lacking. The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer service is awful. > > I've had WebPT for 3 years now. During that time, we have at least one major outage every quarter, where the system has been down for over a day, impacting my physical therapy clinic. I also decided to switch to a new EMR, where they automatically renewed my contract and are wanting to charge me an early termination fee, even though they had too many outages. ----- ### "Terrible customer service. Good EMR but terrible with billing." — 2.0/5 > **Laura** | *22 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Compliance issues. They stay on top of bilking regulations for PT. > > **Cons**: The RCM billing team has the worst customer service of any business i know. Their standard of care is it takes 30 days to respond to an email. And most times it is 6 weeks before a response is given. If a billing needs a corrected claim, it takes 2 months or more to correct and we have lost money due to timely filing because to their poor follow up. > > I have been with them for 12 years. I have appreciated their EMR, but their terrible customer service and poor folliw up on billing is making me look for a new company after 2 years. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.com.sg/software/92920/webpt?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/92920/webpt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data