---
description: Get detailed information about eleveo Workforce Optimization and how it can help you meet your business needs. Learn more about eleveo Workforce Optimization price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eleveo Workforce Optimization Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [eleveo Workforce Optimization](/software/92461/callrec)

# eleveo Workforce Optimization

Canonical: https://www.capterra.com.sg/software/92461/callrec

> Eleveo provides effective, simplified solutions for complex contact center problems, using modern frameworks and cloud native tech.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: eleveo

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Attendance Tracking
- Audit Management
- Call Center Management
- Call Monitoring
- Call Recording
- Call Transcription
- Dashboard
- Data Visualization
- Employee Management
- Event Triggered Actions
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Management
- Recording
- Reporting/Analytics
- Risk Management
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Compliance Software](https://www.capterra.com.sg/directory/30110/compliance/software)
- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Alternatives

1. [Calabrio ONE](https://www.capterra.com.sg/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
2. [Playvox](https://www.capterra.com.sg/software/164542/playvox) — 4.8/5 (109 reviews)
3. [Cloud Assess](https://www.capterra.com.sg/software/133476/cloud-assess) — 4.7/5 (78 reviews)
4. [WinTeam](https://www.capterra.com.sg/software/184185/winteam) — 4.4/5 (123 reviews)
5. [Checkit](https://www.capterra.com.sg/software/178590/checkit) (0 reviews)

## Reviews

### "eleveo Workforce" — 5.0/5

> **Thomas** | *24 March 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software for Eleveo is easy to use once setup. We have not had near the issues with Eleveo's as we have with other other software that has been deployed with other teams across the network. Definitely my preferred solution by far.
> 
> **Cons**: Eleveo has been meticulous about the metrics and information it gathers. This makes it take time to initially setup for each team, but in the end this is a definite benefit. My only real gripe is logging into the cloud WFM system doesn't use the same LDAP credentials as replay etc. Keeping track of multiple accounts can be troublesome.
> 
> I'm happy with our overall experience.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/92461/callrec)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/92461/CallREC/> |
| en-AE | <https://www.capterra.ae/software/92461/callrec> |
| en-AU | <https://www.capterra.com.au/software/92461/callrec> |
| en-CA | <https://www.capterra.ca/software/92461/callrec> |
| en-GB | <https://www.capterra.co.uk/software/92461/callrec> |
| en-IE | <https://www.capterra.ie/software/92461/callrec> |
| en-IL | <https://www.capterra.co.il/software/92461/callrec> |
| en-IN | <https://www.capterra.in/software/92461/callrec> |
| en-NZ | <https://www.capterra.co.nz/software/92461/callrec> |
| en-SG | <https://www.capterra.com.sg/software/92461/callrec> |
| en-ZA | <https://www.capterra.co.za/software/92461/callrec> |

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