--- description: Get detailed information about DrChrono and how it can help you meet your business needs. Learn more about DrChrono price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://www.capterra.com.sg/software/89392/drchrono-practice-management Page: 1 / 21\ Next: [Next page](https://www.capterra.com.sg/software/89392/drchrono-practice-management?page=2) > Cloud-based practice managemt, RCM, and EHR software that streamlines care, billing and telehealth with specialty tools. > > Verdict: Rated **3.9/5** by 493 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DrChrono? DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM \& telehealth. Specialty-specific, mobile-friendly, \& backed by EverHealth, helping practices boost care, revenue \& efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 493 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: EverCommerce ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is custom and requires contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Claims Management - Claims Scrubbing - Client Management - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Systems - Drug Reference Database - E-Prescribing - EMR/EHR - EPCS Compliant - Electronic Claims - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Optometrists - For Physical Therapy - For Podiatrists - Formulary Management - HIPAA Compliant - Healthcare Compliance - Initial Assessments - Insurance Management - Invoice History - Medical Billing - Medication Alerts/Warnings - Medication Management - Multi-Location - Patient Engagement Software - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Physician Scheduling - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remittance Advice - Remote Treatment Planning - Revenue Management - Telemedicine Software - Therapy Notes - Video Conferencing ... and 16 more features ## Integrations (30 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.com.sg/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.com.sg/directory/20029/medical-practice-management/software) - [Cardiology EMR Software](https://www.capterra.com.sg/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.com.sg/directory/32617/podiatry-emr/software) - [Patient Portal Software](https://www.capterra.com.sg/directory/30857/patient-portal/software) - [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software) ## Alternatives 1. [Fusion](https://www.capterra.com.sg/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [ModMed](https://www.capterra.com.sg/software/124590/ema) — 4.5/5 (567 reviews) 4. [Tebra](https://www.capterra.com.sg/software/129169/tebra) — 3.9/5 (1385 reviews) 5. [Alleva](https://www.capterra.com.sg/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "TERRIBLE COMPANY WITH UNRELIABLE SOFTWARE\!\!" — 1.0/5 > **Andrew** | *13 November 2025* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: Starting out as a new provider opening my practice I had only ever worked with DrChrono as an intern at a different practice and he didn't have much positive or negative things to say about the software but I decided to sign up with them when I opened. In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent. > > **Cons**: As time went on and they kept launching new features (most we didn't use) the platform became more and more unstable. We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent dealing with poor and frankly rude customer service reps. After about 6 months of them trying to fix all the issues they then raised the price of the software every year, and required a year contract in excess of over 1500 a month for a small practice with 3 providers. Software like Jane and Chirotouch charge a third of that and have far less issues. At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from our schedule, the software would go offline for hours during normal working business hours and many many other issues. > > Myself and my team have had nothing but problems for years with DrChrono. The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers). We lost soooo much time and money with all the issues we've had with them. After deciding to leave and switch to a better software, they have now sent us to collections for the remaining 2 months they say we owe for the software we are no longer using. I should be suing them for all of the mishandled insurance claims, security breaches and lost medical records that patients are requesting. DO NOT GO WITH THIS COMPANY THEY ARE TERRIBLE\! ----- ### "Choose any other EHR." — 1.0/5 > **Katherine** | *29 May 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: They have identified features that would be helpful to integrate in an EHR. There are a few options for customizing forms and templates. > > **Cons**: Poor reliability. Things break all the time, and then when you make a help ticket, the help desk gaslights you trying either blame user error, or claim that the problem doesn't really exist. Eventually, you get them to understand the problem, but then it takes weeks to solve a ticket, if ever. > > Signing up with Dr. Chrono was the worst practice decision I've made. They started off so well when we signed up in 2016. I loved them for the first couple of years. They offered to pay for me to attend a conference so that I would come to some marketing dinners and convince other providers to sign up. I almost did it, but scheduling didn't work. And then the honeymoon ended. First it was constant system slowness, glitches, then they outsourced their help desk. Every time I thought it wouldn't get worse, things deteriorated further. There is no easy way to export chart notes, so it will cost thousands and thousands to transfer 9 provider's worth of data elsewhere. I feel like a hostage. Some examples. In February, they broke our providers' inboxes. Instead of each provider seeing only their patient's messages and faxes like had been the case for 9 years, now we all see EVERYONE'S. In addition to privacy concerns, it makes a safety issue, as I have to wade through 100s of messages to find the 4 messages from MY patients. Very easy to miss important communications. We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a problem. Aetna ERAs for two of our providers still don't work, 5 months after they forced us to change clearinghouses. Labcorp won't complete the integration unless you pay thousands of dollars or send them a high number of lab orders per week. Appointment reminders didn't go out last weekend. We've had at least 3 days in the last year where the system was completely down for most of the day. Periodically, the system applies payments to balances, even though the transaction failed, so we have to watch carefully for that. ----- ### "Poor customer support and lack of respect to your current clients" — 1.0/5 > **Moisey** | *16 December 2024* | Alternative Medicine | Recommendation rating: 1.0/10 > > **Pros**: The scheduling is ok but everything else is hassle. > > **Cons**: I hired a doctor and for me to add him i had to sign the contract for 1yr. He quit within 2 months, now they wanted me to continuously pay for the monthly premiums despite the fact he's gone and there's no use there. So image paying $$600/month for a provider who's no longer practicing. After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete bullshit. very disappointed > > Very poor support system. Takes them 3-5 business days to respond to a simple issue. Billing system is also very poor. ----- ### "Pretty good, I like it and would be good for doctors" — 4.0/5 > **Sheri** | *30 October 2025* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: I like the easy scheduling option but the video often does not work or hard to log into to join the video call > > Pretty good. My doctor uses it for scheduling and doing appointments so you don’t have to go into the office ----- ### "I highly recommend" — 5.0/5 > **Abby** | *24 November 2024* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: This is great to use for anyone that has to deal with medical records. It helps keep you organized > > **Cons**: I didn’t notice anything that I didn’t really like about it because it was so helpful for me > > In my experience, this is great software and it’s easy to use. I deal with medical records everyday and it keeps me on my toes ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.com.sg/software/89392/drchrono-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/89392/drchrono-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data