Who Uses JazzHR?

JazzHR is on a mission to make recruiting and hiring not only affordable, but easy, effective and scalable no matter what growth looks like to your small-to-mid sized business.

What Is JazzHR?

JazzHR is powerful, user-friendly and affordable ATS & recruiting software that over 5,000 growing businesses trust to find their next great hire. JazzHR replaces manual hiring processes like using email and spreadsheets with an intuitive ATS that helps recruiters & hiring managers build a scalable recruiting process that sources more qualified candidates, faster.

JazzHR Details

JazzHR

http://www.jazzhr.com

Founded 2009

JazzHR Pricing Overview

JazzHR does not have a free version but does offer a free trial. JazzHR paid version starts at US$39.00/month.

Starting Price

US$39.00/month

Pricing Details

Unlimited Users Unlimited Data Unlimited Open Jobs Flexible Billing

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

JazzHR Features

Applicant Tracking Systems
Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Application Management
Billing & Invoicing
Built-in ATS
Discount / Package Management
Employer Accounts
Job Management
Job Marketplace
Matching Engine
Resume Posting
Resume Search
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management

JazzHR Reviews

Showing 5 of 403 reviews

Overall
4.4/5
Ease of Use
4.4/5
Customer Service
4.4/5
Features
4.2/5
Value for Money
4.5/5
Sarah E.
HR Director
Professional Training & Coaching, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2019

"HR Director"

Comments: My experience has been very positive. Once we purchased JazzHR, my sales rep was still present along the onboarding process. He didn't ditch us and made sure that we were connected to all the right people to work out any issues or questions we had. I will also say that we didn't have many issues in transition. We demo the system for a little bit and once our decision was made, it was just a matter of making our posting page with JazzHR live on our site. The company is very responsive to email and chat sessions.

Pros: This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Cons: I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

  • Reviewer Source 
  • Reviewed on 10/04/2019
Jason A.
Executive Vice President, Human Resources
Real Estate, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/08/2019

"Jazz Happy Customer"

Comments: It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.

Pros: The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.

Cons: Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.

  • Reviewer Source 
  • Reviewed on 16/08/2019
Jose f. G.
Director of Operations
Internet, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/05/2020

"Nice alternative to Google’s Hire"

Comments: Thanks to JazzHR we’re able to maintain our hiring process well organized and up to date. It’s analytics are really helpful.

Pros: I like that all of JazzHR functionality is well built around a defined hiring pipeline process and that it suits our hiring process well. It defines stages and helps us analyze the performance of the process by providing interesting metrics to each stage.

Cons: The UI can be confusing and understanding how the process should be paired with JazzHR was a bit more tedious.

  • Reviewer Source 
  • Reviewed on 06/05/2020
Kate P.
Mechanical or Industrial Engineering
  • Overall Rating
    3.5/5
  • Ease of Use
    3.5/5
  • Features & Functionality
    4/5
  • Customer Support
    2.5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/10/2014

"Review of Resumator - Three Months In"

Pros: It is easy to use, and it's easy to step into and figure out without training. It can be as simple or as complicated as you need it to be, which is great for the wide range of hiring leads and personalities that I work with. It is a definite step up from the spreadsheets and Outlook folders that we had been using. Being able to track pipelines and jobs has made us more efficient.

Cons: There are a lot of little features that should be available and are not, like batch emailing candidates based on different criteria such as status or category. Also, it isn't possible to hide candidates that are inactive per job; however, engineering says they are working on this. Last time I made a suggestion to the engineering department, it was basically shot down unless a hundred or more of their other customers requested the same thing. I work with several software engineers, and while changes take time, it doesn't seem like a simple additional condition is too much to ask for.
Also, it isn't easy to cycle through candidates per job. I get taken out of the job and put back at the full candidate list for all jobs several times while trying to check out the candidate pool for one position. It can get redundant.
The biggest issue I have is that star ratings cannot be reset to no stars. I've had to completely delete candidates and re-enter them manually to get rid of star ratings. This is totally not ideal when several hiring leads are using this system, widening the room for error.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/10/2014
David B.
Recruiting Coordinator
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/02/2020

"Friendly service and effective organization (when used correctly)"

Comments: JazzHR works very well if every team member uses it for all things ATS: booking interviews, emailing applicants, sending offers, etc. It is also very flexible -- it can be used for all of the above, or only for offers, or whatever it is you need it to do. However, that flexibility is both a pro and a con. If for example some team members use it for booking interviews, but others insist on booking interviews through Outlook, it will be very difficult to keep track of what's happening. JazzHR won't track any communications that occur outside of itself. My advice: ensure your JazzHR team uses it the same way across the board. :)

Pros: JazzHR is a refreshing alternative to maintaining vast Excel spreadsheets of every candidate for every job (yes, that was my life for a little while). It keeps candidate resumes, contact info, and current application status in one place. Posting new jobs is straightforward, and you can make custom workflows for each one if desired. These allow for some degree of automation (moving a candidate to "passed 1st round" can prompt an email inviting them to the next round, e.g.). Each communication is timestamped, so there's no confusion about how quickly the interview process is moving. Customer service is also quick on the draw, replying to support tickets within 24 hours -- usually same day!

Cons: Two sticking points hold JazzHR back from being truly fantastic: 1. There's no "true" automation; every action requires a user to do something manually. Example: if I'm in charge of updating candidate status, and I'm out sick for a week, it will appear to other users that no progress is happening. Having some time-sensitive automation triggers would help a lot (change this candidate's status from "round 1" to "needs attention" after 36 hours of inactivity, say). 2. JazzHR works exactly as well as the weakest link on your team -- no better, no worse. If yours is a tight-knit group that's in constant communication with up-to-date calendars, this software will be marvelous. If there are panelists who don't use the built-in interview functions, and/or don't check the discussion threads for updates, you'll have that much more work to do to keep things organized.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/02/2020