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What Is Sisense?

Sisense democratizes end-user reports so that every end-user receives access to the data and valuable insights that govern their business. Use the reporting software with special features to customize BI report content, control distribution lists of the report, apply filters to relevant information in certain groups, and play with the format. The final output is a report that is destined to the right audience and targeted with the correct info that makes decision making data-driven

Who Uses Sisense?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.

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Reviews of Sisense

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Carlos Eduardo
Carlos Eduardo
Digital Marketing Specialist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Constant data analysis with Sisense

5.0 2 years ago

Comments: Sisense is a data collection and visualization tool that allows our company to understand a broader picture of everything that is happening, through its system of tools Sisense manages to regroup data from all our extensions and allows us to centralize them in one place, giving us a different view to change the perspective and focus of the company, managing to focus on the issues that can really make us more productive.

Pros:

The amount of data that can be uploaded to Sisense is incredibly large and at an amazing speed, speeding up processes and allowing our employees to get results and reports much faster than before using the tool. The architecture of the tool is very well crafted and has the API Rest option to gain access from outside without much trouble. Depending on its chip methodology the tool is usually faster than its competitors. The Sisense data collection and analysis system is one of the best tools you will find in the market, with a great adaptability to all processes and quite detailed management reports. Its cost is too high the truth, although its functionality is very good, we do not recommend it to small companies, its customer service department is always active and with quick and clear solutions.

Cons:

Some instability can be noticed in some data cubes when they are a bit overloaded which visually does not look the best. Some problems also occur in the tool's accessories that are often used. Despite being a quite usable tool we still find that the costs are a bit high compared to the competition, we believe that the subscription plans should be reevaluated.

Renato
Consultor in Brazil
Facilities Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Decision Making

5.0 2 years ago

Comments: In this context, I would like to point out that my experience in using the Sisense software was the best. Very satisfied with the deliveries.

Pros:

The Sisense software has a very efficient and dynamic delivery.

Cons:

The observation against that I make about the Sisense software is in relation to the accesses being made by Web with authentication. For I had some problems.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful tool, not a great fit for everyone.

3.0 3 years ago

Comments: Overall, our team decided to part ways with Sisense for more flexible and cost-effective options. We can certainly see the value, but perhaps it makes more sense for much larger companies with more staff specifically focused on embedded BI, perhaps as a full department.

Pros:

When adopted, Sisense met the criteria we had set out for embedded analytics for our end users and some internal business analytics. The pricing was initially agreeable.

Cons:

When exploring options, it was suggested to be low/no-code, which was not the case. As we got the ball rolling, we found their tools and visuals to be powerful, but very hard to customize, format, and match our brand. Support was one of the worst aspects. Many issues we brought up that blocked full deployment were not prioritized and left us seeing it as very overpriced for our use-case and business needs.

Maxime
Vice-President in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best product for your shift in data analytics

5.0 5 years ago

Comments: Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.

Pros:

Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.

Cons:

The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server.

Anil
Marketing Executive in Türkiye
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Data Visualization with Sisense

4.0 2 years ago

Comments: Sisense is powerful tool and I used it for data management for my customers.

Pros:

Sisense is powerful tool for data management, you can visualize your data with this app.

Cons:

It has many feature to use but there are things to developer should improve.

Ryan
Ryan
Marketing Analytics Engineer in US
Verified LinkedIn User
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Sisense is just another BI tool

3.0 2 years ago

Comments: I liked that it promised features that were lacking in our current tool, PowerBI. However, at the end of the day, it took an extremely long time to set up and didn't end up being the perfect solution that everyone hoped it would be.

Pros:

I think that there are lots of really good integrations and some really strong reporting and notification options

Cons:

This product seemed to take a long time to implement, but I wasn't on the team building the reports so I cannot say what problems they encountered along the way.

Loiane
VP - Business Analysis in US
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Siense is feature-packed and getting better

5.0 5 years ago

Comments: We tried a number of different products before settling on Sisense. Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.

Pros:

Sisense feels more modern than other alternatives we tried. The concept of eCubes is, by far, my favorite allowing a collection of data to be containerized for reporting in any way imaginable. Automated alerts are a newer feature that is becoming very useful. The look and feel of the system overall is really nice and pleasant to use. Plugins can add a lot of functionality that isn't included out-of-the-box.

Cons:

While Sisense is mostly really responsive and quick feeling, there are unexplained times of lag or unresponsiveness. Embedding visuals is difficult and they don't always work depending on where you are embedding them.

Carol
Business Analyst in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Powerful Tool!

5.0 5 years ago

Comments: Sisense helps users get answers they need about data faster and easier than going through the IT department.

Pros:

I like Sisense for the ease of use. A user can create a report quickly. Also, using scripts to customize widgets and reports is very nice.

Cons:

Exporting of dashboard to use in powerpoint is not as easy as we would like.

Behrang
Digital Transformation Manager in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid Full-Stack BI Solution

5.0 5 years ago

Comments: Great product, great company.

Pros:

The Elasticube is at the core of the SiSense product - it allows an administrator to connect to multiple disparate data sources to create a logical grouping of data. The dashboards are attractive and functional.

Cons:

The product is easy for anyone with technical expertise, but non-technical users will struggle to create dashboards.

Konstantinos
Senior Business Analyst in Germany
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best BI Solution currently ou there!

5.0 5 years ago

Comments: Overall a good experience. We are in the phase of introducing Sisense company-wide.

Pros:

The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers.

Cons:

Difficult to understand the error messages. You need Sisense Support Team's at all times.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sisense is the Best Data Analysis Platform

5.0 2 years ago

Comments: overall I had a very good experience with sisense.simply one of the best applications

Pros:

Sisense makes it easy to collect and analyze data to support the improvement and digital transformation of our businesses.

Cons:

there is nothing bad to say about this application it works very well

Endre
Enterprise Intelligence Manager in New Zealand
Verified LinkedIn User
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A strong tool to build BI value fast

4.0 6 years ago

Comments: Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business.

Pros:

Sisense is super fast to deploy and roll out. It is feather light on traditional IT resources allowing focusing on analytics instead of never ending implementation meetings. Super fast and easy value delivery through dashboards on any screen. The Pulse feature with which users can pick their own selection of KPIs is superb. Meshing up live data with any data source allows for adding the platform to digital products as well as be the go to tool for the business with deployment times under a day. Sisense is the way to go if you are aiming for a flexible analytics function that is deeply embedded in every business area.

Cons:

I would not really call these cons, Sisense development is fast with a huge dev community. Yes, you still need to build your semantic layer and there is room for further improvements from Sisense. Some basic formatting options are missing that makes export to PDF a pain, no option to export to PDF. Some Java related stability issues and the function set has much room for improvement.

Verified Reviewer
Verified LinkedIn User
Government Administration, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

SiSense Customer Survey 12-04-2018

4.0 6 years ago

Comments: For what is it, it strike a good balance of functionality for the price. It did not require a lot of in depth training or professional services to get the software up and running.

Pros:

The ease in setting up the software and future software upgrades. The use of the software is pretty straight forward. The use of webinars and 10 day startup program made it fairly easy to get started and become successful. The user support though the use of additional plug-Ins to improve functionality is a great way to enhance the usefulness of the product without a lot of time and/or expense.

Cons:

They should include a report writing feature, that will allow users to create formatted reports beyond graphical dashboards. Also I would like to see a more varied color palette for the charts beyond the basic color palette. Some competitors include both these things to which make for a more robust product.

Benjamin
Benjamin
Senior Software Developer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Solid BI Platform, great client-side / customer features. Excited to see what comes next

4.0 8 years ago

Comments: At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Pros:

Excellent client-side dashboard design tools and capabilities. Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources. Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast. Good extensibility model with world class REST API support for managing and handling deployments.

Cons:

Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost. Product can stand to improve with better support for micro-level date and time based data sets. Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

Chris
Director, Professional Svcs. in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Sisense Great for Small Business

5.0 6 years ago

Comments: We've been able to produce dashboards that help our clients (many of whom are small businesses) reduce wasted time on repetitive reports and increase productivity, in addition to assisting them with altering their sales practices to improve performance. We've also been able to use Sisense for a number of internal projects that help our company come up with simple answers to complex questions.

Pros:

One of the most impressive parts of the software has been its flexibility. With ever widening options for data sources, the ease of rapid dashboard development/design, and the fantastic Elasticube manager tool, we've found even more possibilities with the software than originally anticipated.

Cons:

There's not much at all we don't like about Sisense. Initially, coming from other BI software, learning the structure and methodology behind designing Elasticubes to meet our needs was a bit difficult, however the experts assigned to our business made the process go pretty quickly, and gave me a great foundation to start developing analytical content for our clients. We've had a couple instances where we'd wished for more prompt support, but those issues were quickly resolved by getting in contact with our Customer Success Manager. All in all, it's been a great experience, much better than some of the other big players in the industry.

Savu
Savu
Statistical Data Analyst in Romania
Verified LinkedIn User
Gambling & Casinos, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use, good end user experience

5.0 6 years ago

Comments: Prior to Sisense, we used to make charts in excel to have some kind of data visualization.This was an issue, because there are a lot of reports, and it's not easy to jump from one excel to another. Now we have dashboards that have the data updated at every hour. The top management have all that data that they need in a single application, that can also be accessed from the phone.

Pros:

Easy to create a cube (basic SQL), to design a dashboard with no prior experience in dashboard design. The visualizations are great, the dashboards are very appealing to the end user. The customer support is also great.

Cons:

there are still some ideas that we couldn't implement in dashboards, but hopefully this will be fixed soon.

Elmira
Elmira
Financial Accountant in UK
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Reporting Freedom

5.0 7 years ago

Comments: Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Pros:

Ability to connect multiple data sources, great tools for data enrichment and user administration. SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons:

There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

Robert
Director of Engineering in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Best BI tool, but lackluster customer service

4.0 3 years ago

Pros:

Really good dashboards and widgets. Allows Geo-spatial widgets and charts

Cons:

The customer service is none. They do not have a number despite being one of the more expensive BI tools.

Maayan
Maayan
Co-Founder & BI Leader in Israel
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great product. Easy to create and share dashboards, though complicated data modeling.

5.0 6 years ago

Comments: Greatly embedded dashboards, simple sharing, and collaboration, embedded analytics for new products. Fast implementation cycle.

Pros:

Easy to create, share and embed dashboards. Mashing up data from multiple resources is done easily. Fast implementation cycle for simple dashboards. Great support team.

Cons:

Complicated data modeling and lack of API documentation. Sometimes requires advanced data modeling knowledge to solve simple challenges.

Eric
Eric
Chief Information Officer in US
Verified LinkedIn User
Medical Practice, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Robust and easy to use.

5.0 6 years ago

Comments: Dynamic, active feedback on current metrics. This allows our radiologists to monitor their productivity throughout the day as well as receive alerts for critical cases that are about to exceed our turnaround time commitments. We have been able to realign our schedule and shifts to better meet the actual demands of our client hospitals.

Pros:

The onboarding process was especially well put together. I found the concepts easy to grasp and the product was much more powerful and much more he user-friendly than other BI solutions that I have tried. Additionally, the availability of plug-ins as well as other customizable features make this product very adaptable to my needs.

Cons:

Haven't really found any serious issues.

William
William
Director of Corporate Services in US
Verified LinkedIn User
Management Consulting, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Sisense has exceeded our expectations on the product level and most certainly with their support!

5.0 7 years ago

Pros:

Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up. Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal.

Cons:

From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup.

Verified Reviewer
Verified LinkedIn User
Market Research, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

As we look to roll out to

4.0 7 years ago

Comments: The ability to access data & reporting from multiple systems within one tool.

Pros:

Ease of use especially when it comes to building widgets Customer Support & Professional Services Implementation Support

Cons:

Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)

Weinan
Weinan
Data Analyst in Canada
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Proficient data platform

5.0 5 years ago

Pros:

Built in OLAP Cube and data warehousing, Data being imported need not to be fully transformed or shaped. User are able to create extra tables in the warehouse by writing SQL queries.

Cons:

Web Based software while offers a lot of customization on the display, Knowledge of HTML, CSS, JS might be required to do further enhancement or visualizations if their selection does not provide the required plugin.

Dave
Dave
President in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

The very best BI platform that I have worked with hands down.

5.0 7 years ago

Comments: Sisense allowed us to implement complex analytics solutions with data acquisition from many data sources . The overall performance of the ElastiCube and out of the box data adapters gave us the tools we needed.

Pros:

Having it all delivered over the web has simplified and accelerated our ability to deliver high quality solutions quickly and cost effectively. It's great no to have to have any fat client foot print on any of our workstations or mobile devices.

Cons:

Always looking for more features and functionality. In particular, being able to produce columnar multi page reports on the same platform would be a killer capability.

Kfir
Kfir
Analytics Product Manager in Israel
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great BI and analytics all in one platform

5.0 7 years ago

Comments: Having a single place for the entire BI and DW needs

Pros:

Ease of use, support and professional services are great. Can be single platform for the entire BI and Data warehouse needs.

Cons:

There are no faced disadvantages, this is the best analytics software in the market today. Also, if there was a missing feature (such as linux support) they are providing a great road map and timelines for this.