--- description: Get detailed information about Twin Oaks and how it can help you meet your business needs. Learn more about Twin Oaks price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Twin Oaks Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Fitness Software](/directory/30910/fitness/software) > [Twin Oaks](/software/84868/twin-oaks-club-management) # Twin Oaks Canonical: https://www.capterra.com.sg/software/84868/twin-oaks-club-management Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/84868/twin-oaks-club-management?page=2) > Twin Oaks gives you the billing power and club management tools you need plus unmatched support from a team that knows your gym. > > Verdict: Rated **4.3/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Twin Oaks? Health clubs, fitness centers, recreational facilities, and gyms that needs an integrated billing and gym and member management system. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twin Oaks Software - **Location**: Berlin, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Twin Oaks Software for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Application Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Management - Class Scheduling - Client Portal - Communication Management - Contract/License Management - Dues Management - Email Marketing - Employee Management - Event Management - For Gyms - Group Scheduling - Marketing Automation - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Online Booking - Payment Processing - Registration Management - Reminders - Reporting & Statistics - Team Management - Third-Party Integrations - Visitor Management - Waiver Management ## Integrations (6 total) - Gleantap - HubSpot Content Hub - Keepme - Perkville - Virtuagym - Zapier ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Fitness Software](https://www.capterra.com.sg/directory/30910/fitness/software) ## Related Categories - [Club Management Software](https://www.capterra.com.sg/directory/30215/club-management/software) - [Membership Management Software](https://www.capterra.com.sg/directory/20045/membership-management/software) - [Fitness Software](https://www.capterra.com.sg/directory/30910/fitness/software) - [Gym Management Software](https://www.capterra.com.sg/directory/33276/gym-management/software) ## Alternatives 1. [Vagaro](https://www.capterra.com.sg/software/153752/vagaro) — 4.7/5 (3483 reviews) 2. [WellnessLiving](https://www.capterra.com.sg/software/145039/wellnessliving) — 4.4/5 (605 reviews) 3. [Exercise.com](https://www.capterra.com.sg/software/152284/exercise-com) — 4.8/5 (244 reviews) 4. [ABC Glofox](https://www.capterra.com.sg/software/136861/glofox) — 4.4/5 (351 reviews) 5. [GymMaster](https://www.capterra.com.sg/software/57469/gymmaster) — 4.7/5 (165 reviews) ## Reviews ### "Happy customer" — 4.0/5 > **Debbie** | *4 December 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: From the beginning when we began extracting our data to the first monthly draft the Twin Oaks team was there guiding and assisting to make the process a success. We love the ongoing support and accessibility when we have question or need assistance. > > **Cons**: At this time I don’t think we have any cons. The software is meeting our needs. We do like that they are always looking for ways to improve. > > We love them. ----- ### "The only Pandemic "Plus"" — 4.0/5 > **Nancy Ann** | *6 December 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: In June of this year our fitness center migrated from the Twin Oaks Version 6 software to the new ADVANTAGE online system. What impressed me the most was the advance preparation and relatively seamless transition. We were able to customize our software to our industry and have been able to "tweak" it as we go. We have been able to customize reports to increase our sales by utilizing the sales breakdowns and targeting our advertising accordingly. Sales and Client Relations staff are readily available to answer any concerns or assist with formatting new reports or other requests as they occur. > > **Cons**: Integrating with the new software was relatively seamless. As I stated we had an older Twin Oaks software product already in use. However, the change over occurred the end of June (Pandemic time) so we had trained our Front Desk staff and then there was constant change of personnel. Business was slower during this timeframe so there was not the normal frequency of using the system so the staff was constantly entering sales incorrectly (despite a handy "how-to" manual). I found I was spending a large portion of time correcting entries. This however may be more of a "pandemic" situation. The only other item to mention would be that I was used to the reports which were available on our older release and not on the Advantage system. However, the client relations staff (particularly \[SENSITIVE CONTENT HIDDEN\]) were always available to assist me in creating /customizing the reports I needed. ----- ### "Very Basic" — 3.0/5 > **Verified Reviewer** | *7 November 2022* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: I liked the layout of the software. It was very easy to find most things. Response time from Twin Oaks was typically pretty quick. > > **Cons**: I don't like that it is hard to use a calendar on their software and that you can not sync their calendar to your phone. We literally had to use 3 different calendars to keep track of appointments. Billing was a hassle. We would have members not bill and some bill. Others would put in cancelationsand still get billed. I also don't like how once a member is created its almost impossible to delete them or merge them with a different account. Also when we switched from softwares we ended up finding out that twinoaks wasn't even redeeming sessions for the trainers so we had clients with 120 sessions when they should've only had like 20. It was a mess. > > It is very basic and might be something for a small gym definitely doesn't work well with bigger gyms. ----- ### "Twin Oaks Software" — 5.0/5 > **Terrence** | *4 December 2020* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The software makes it easy for us to add and remove options to our Point of Sale System and it does a great job of providing us with a detailed sales analysis weekly, monthly and annually. It also is great for time keeping reports. > > **Cons**: Our Clock in scanner misfunctions often for employees who are trying to clock in with their badge. It also makes it difficult manually to clock in because the employees have to change their password so often that they forget it. The biggest complaint is the merchant card service charges. Please try to shop for a new company that doesn't charge as much for credit card transactions. > > \[SENSITIVE CONTENT HIDDEN\] and tge twin oaks support team in general is absolutely amazing. They are quick to respond and help whenever I need it. ----- ### "Log history of industry knowledge" — 5.0/5 > **Peter** | *4 December 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Secure and robust management of members. We have bern using the software and one of its earliest customers. New updates are keeping with the times. > > **Cons**: Could use more accounting integration to accounting software. > > This is a robust software and a lot to learn. Support team is very helpful. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/84868/twin-oaks-club-management?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/84868/twin-oaks-club-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data