SubHub

SubHub

by SubHub

Who Uses This Software?

Membership website builder that allows website manager, business tools, custom templates, social media tools and built in online store developed for entrepreneur, individual or for an organization.

Average Ratings

34 reviews
  • Overall 4.6/5
  • Ease of Use 4.4/5
  • Customer Service 4.8/5
  • Features 4.4/5
  • Value for Money 4.7/5

Product Details

  • Starting Price US$47.00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • SubHub
  • http://www.subhub.com
  • Founded 2005

About SubHub

SubHub membership software makes it easy to build a membership site and charge for access to premium content. Additionally, you can make money from advertising, affiliates or selling products and downloads.

SubHub Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Advertising Management
  • Books
  • Campaign Management
  • Catalogs
  • Circulation Management
  • Content Management
  • Layout & Design
  • Magazines
  • Newsletters
  • Newspapers
  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

SubHub Most Helpful Reviews

Best Membership Platform

Reviewed on 08/11/2019
Cathie B.
Co-Founder
Broadcast Media, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are an online media and magazine platform with paying and non paying members. We are able to connect our payments email and social media through SubHub and if we have questions or changes we need to make SubHub is right there immediately to help us. Superb customer service!

Pros: SubHub was one of the best decisions we made when deciding on a membership platform for our website. They were super helpful with the setup. Answered everyone of our questions right away. And have been an amazing partner for us throughout the two years we have used them. And their pricing works as your company grows which was what lead us to them

Cons: we haven’t found any problems with them at all.

9 years and I still LOVE Subhub!

Reviewed on 13/09/2019
Carol M.
Teacher/Author
Primary/Secondary Education, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Subhub has been a university of techie training for this non-techie. The support team has been WONDERFUL (e.g., Toby, Louise, Jeanne, Beverly...). I feel like I have "friends," ready to help with any website questions or challenges. I've had some health challenges, but Subhub has always been dependable–whether I work daily, weekly, or periodically on the website. Although we've had a number of unusual challenges and occasional glitches, Subhub has been the perfect tool to reach a global audience. We started with a Subhub template and eventually paid for a customized site. I did the research on some specific graphics, sent in some drawings with detailed explanations, and Subhub's developers produced a home page that still makes us happy and still attracts visitors to our email list. (www.ReadersTheaterAllYear.com)

Pros: I started Subhub as a non-techie with a heart to help teachers with a membership site. Subhub simplified my life and helped me grow in my technical skills. We've been on the old Subhub platform with our website since 2010 (although we updated to the mobile-friendly version later when that became available). I still like the organization and flexibility of the software because it allows me to serve my caring community of teachers more effectively. It self-organizes the content automatically according to what I want. The fact that someone else is managing it (for technical issues, updates, etc.) instead of me having to hire a webmaster makes it so simple. It has been quite dependable and works effectively for our global audience. In fact, even without advertising, somehow Subhub's SEO has brought in email subscribers and members from many nations. I'm amazed.

Cons: We've had some glitches/growing pains with the old platform that we're on. I REALLY wish that some of the features in the new platform could be included in the old platform. Changing platforms is very complicated, though. The one thing that has been a bit of a challenge for us on the old platform is the Store. For some reason the store downloads on this old platform require sending an email link with the download. That has been a problem for some of our sales since people couldn't find that link, so we will probably close the Subhub Store and link to our TpT store instead. IF the Subhub Store on this old platform gets updated we can always reopen the Subhub store. :)

Vendor Response

by SubHub on 24/10/2019

Hi Carol,

Thank you for taking the time to post your review of us. You've always been a pleasure to support. And hold a special place in our company as a long time client.

An online business dream come true

Reviewed on 27/06/2019
Kiya K.
Founder
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Really amazing. I shocked myself and with the help of this world class support team I am managing + creating my own website and running my online business solo which feels very freeing and empowering.

Pros: I can actually use it.
The customer service is impeccable.
It has great functionality without being overly confusing.

Cons: Some glitches and inconsistencies have caused mild frustration.
Not consistent across all browsers.
Difficult to size, style and space font and videos.

Vendor Response

by SubHub on 11/07/2019

Hi Kiya,

Thanks for taking the time to write this review.

It's been a pleasure to work and support you in building your website. The team has loved watching you take ownership of your site and stamp it with your own brand of energetic motivation and positivity.

Just what we needed to take our business to the next level

Reviewed on 27/09/2019
Rebecca P.
business owner
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We needed to develop a subscription based platform to provide the many offerings we have in support of a social influencer based brand. It is the central hub for all things related to our business, so end users can find everything in one place. Once built, it has worked seamlessly for this purpose. The build was a challenge because of the first account manager we had, but once we got a new one, things happened quickly and everything turned out beautifully.

Pros: The many features offered as part of the website, the ability to integrate pretty much any service/program, ease of use for our end users. Above all else, the fact that we could design a unique website for our business while integrating the subscription features and not look like a cookie cutter website.

Cons: The back office took some getting used to.
If you have anything developed for you, it's always a bit of a wait to get on the developers calendar.

Vendor Response

by SubHub on 24/10/2019

Hi Rebecca, Glad we could help you move forward on your membership website.

I had such high hopes

Reviewed on 27/08/2019
Debbie B.
wellness coach
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
2/5
Ease of Use
2/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The tech support is quick and helpful as we had an ongoing help ticket for months. Once you are accustomed to the software, it becomes easier to navigate.

Cons: It is not user friendly like other membership sites. It's clunky. There should be easier copy/paste, drag/drop options. It took 2 tech savvy pros to get the site up and running, with countless hours involved. There is just so much lacking.

Vendor Response

by SubHub on 06/09/2019

Hi Debbie,

Thanks for sharing your frustration. We're sorry that we have fallen short of your expectations. We recognise our platform has some drawbacks and the team has been working to make improvements to our functionality and ease of use. We do try to compensate by offering very hands on support. Thanks for sticking with us.

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