Volgistics Volunteer Management

Who Uses Volgistics Volunteer Management?

Volgistics serves volunteer-driven organizations of all types, from small local animal shelters, to multi-site health systems, to large international service organizations.

What Is Volgistics Volunteer Management?

Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why!

Volgistics Volunteer Management Details

Volgistics

http://www.volgistics.com

Founded 2004

Volgistics Volunteer Management pricing overview

See pricing plans

Volgistics Volunteer Management does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Volgistics Volunteer Management deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinars
  • Documentation

Volgistics Volunteer Management Features

  • Adoption Management
  • Animal Control
  • Animal Database
  • Case Management
  • Foster Management
  • Fundraising Management
  • Intake Management
  • Kennel Management
  • License Management
  • Medical Records
  • Volunteer Management

View full list of Animal Shelter Software

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View full list of Museum Software

  • Attendance Tracking
  • Calendar Management
  • Communication Tools
  • Event Management
  • Member Directory
  • Membership Management
  • Mobile Access
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Volunteer Recruiting

View full list of Volunteer Management Software

  • Animal Monitoring
  • Animal Records
  • Breeding Management
  • Facility Management
  • Feed Management
  • Inventory Management
  • Medical Records
  • Membership Management
  • Ticketing
  • Volunteer Management

View full list of Zoo Software

Volgistics Volunteer Management Alternatives

More Volgistics Volunteer Management alternatives

Volgistics Volunteer Management Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.3
Customer Service 4.6
Features 4.1
Value for Money 4.4

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Avonte J.
Clinic Director
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 17/01/2018

"Simply the best!"

Pros: I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Cons: Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

  • Reviewer Source 
  • Reviewed on 17/01/2018
Jerry H.
Volunteer Dept. Volunteer
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2020

"Flexibility, documentation and support"

Comments: Prior to Volgistics, tracking volunteer hours, lists, etc. was via spreadsheets - many different spreadsheets that had not been updated. Keeping records of Volunteer hours was a month-long process. Requested reports were often inaccurate and incomplete. At this point in our implementation, all Volunteer Records have been entered into the system and Volunteer hours are entered manually into the system by this office. Monthly reports that took a month to generate now take minutes. The Director of the Volunteer Program and I are currently re-evaluating the choices made in configuring the software to increase usability and flexibility. I am impressed with how flexible the system is and how easily it is modified.

Pros: User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.

Cons: I have been working with our Volgistics program for 6 ½ to 7 months. The software has been in use for less than a year and is not yet opened up for end-user use. This is to explain that as I work with the software, I have some difficulty maneuvering through the Tutorials mainly because of my familiarity with semantics and titles or language used with Volgistics. As I become familiar with the 'language' of Volgistics, it's becoming clear and finding my way through the Help Topics is becoming easier AND extremely helpful.

Vendor Response

by Volgistics on 01/06/2020

Thank you for the review! We're glad that Volgsitics has been able to speed up reporting, and that we can help you out as you learn the software!

  • Reviewer Source 
  • Reviewed on 20/05/2020
Janet I.
Safety Officerr/Volunteer Mgmt
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/11/2020

"Volunteer Tracking and Trending"

Comments: Great support team. Easy to work, and if you ever doubt your choice, there is a support team available at your finger tips.

Pros: Features and ease of use. It gives us everything we need to track our volunteers

Cons: None! Volgistics was a PERFECT fit for what we were looking for. Our hospital is part of a system, and other hospitals within our system are utilizing the same program!

Vendor Response

by Volgistics on 24/11/2020

Thank you for the review Janet! We're glad that Volgistics is working for you.

  • Reviewer Source 
  • Reviewed on 23/11/2020
Karen C.
Director of Community Engagement
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 25/04/2018

"This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time."

Pros: The price point worked well for our organization. It has capacity to store a large number of volunteers.

Cons: Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

  • Reviewer Source 
  • Reviewed on 25/04/2018
Chris G.
Director of Volunteer Services
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/08/2020

"New Volunteer Director/New Software User"

Comments: The response time is immediate. Nothing negative to say. The tutorials are always there and easy to follow.

Pros: I cannot say enough good about this company. I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal. It is easy to use. I cannot say enough about this software.

Cons: Integration was easy. They helped me step by step. The most difficult was getting my volunteers to understand the ease of the program. They are older and some were not willing to try. I just dove in and working as a wonderful, time-saving tool!

  • Reviewer Source 
  • Reviewed on 24/08/2020