---
description: Get detailed information about VolunteerHub and how it can help you meet your business needs. Learn more about VolunteerHub price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VolunteerHub Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/10044/volunteer-management/software) > [VolunteerHub](/software/79209/volunteerhub)

# VolunteerHub

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> VolunteerHub has helped organizations manage billions of volunteer hours since 1996.
> 
> Verdict: Rated **4.3/5** by 41 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses VolunteerHub?

Nonprofit organizations that are looking for a better way to manage volunteers, volunteer events, and volunteer information.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 41 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BetterGood
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$143.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Plus Plan: From 150/month, billed annually&#10;Pro Plan: From 289/month, billed annually&#10;Enterprise Plan (Manage 2500+ volunteers): Contact for pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Communication Management
- Donor Management
- Event Management
- Membership Management
- Registration Management
- Reporting & Statistics
- Self Service Portal
- Time Tracking
- Volunteer Recruiting

## Integrations (6 total)

- Blackbaud Altru
- Blackbaud CRM
- Blackbaud eTapestry
- Salesforce.org Nonprofit Cloud
- Sterling
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Volunteer Management Software](https://www.capterra.com.sg/directory/10044/volunteer-management/software)

## Related Categories

- [Volunteer Management Software](https://www.capterra.com.sg/directory/10044/volunteer-management/software)
- [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software)

## Alternatives

1. [SignUpGenius](https://www.capterra.com.sg/software/135392/signupgenius) — 4.6/5 (1985 reviews)
2. [VolunteerLocal](https://www.capterra.com.sg/software/122906/volunteerlocal) — 4.8/5 (204 reviews)
3. [Vome Volunteer](https://www.capterra.com.sg/software/1035013/vome-volunteer) — 4.6/5 (35 reviews)
4. [SignUp.com](https://www.capterra.com.sg/software/135391/signup-com) — 4.8/5 (397 reviews)
5. [ivolunteer.com](https://www.capterra.com.sg/software/137988/ivolunteeronline) — 4.7/5 (40 reviews)

## Reviews

### "Manager of Volunteer Services" — 5.0/5

> **Liza** | *11 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: It has created a more organized, welcoming, and accessible experience for volunteers. The platform is easy to use for people of all ages, especially on mobile devices, which is important because it allows volunteers to browse opportunities independently, sign up for multiple shifts, and feel more connected to our mission. From tracking hours to communication and reporting, VolunteerHub has become an essential part of our daily operations.&#10;An additional valued aspect of VolunteerHub is the customer service, responsiveness from the reps, whether it's about a request, issues, or just connecting.
> 
> **Cons**: The initial setup and learning process felt overwhelming simply because we were transitioning from a very manual system to a much more robust platform.  However, the training resources and support team were extremely helpful throughout the process. Like any software, there are occasional features we wish were a little more customizable or streamlined, but overall, the benefits have far outweighed the challenges.&#10;I have already shared feedback on ways to customize individual volunteer accounts, including adding notes and seeing their volunteer history by month, or any other option to customize how we view their information and volunteer history, directly from their profile.
> 
> Our overall experience with VolunteerHub has been positive. Before implementing the platform, our volunteer management process relied heavily on spreadsheets, emails, and paper sign-in sheets, which made it difficult to manage communication, scheduling, and engagement efficiently. VolunteerHub helped us modernize and centralize our entire volunteer program.&#10;&#10;Today, the platform supports our team every single day. It allows us to better prepare departments for incoming volunteers, track engagement and hours, communicate more effectively, and provide a smoother experience for the community members who want to serve alongside us. It has also strengthened volunteer retention by creating a positive, accessible sign-up experience.&#10;&#10;Most importantly, VolunteerHub has helped us focus more on people and less on manual administrative work. As an organization committed to preventing and ending homelessness one life at a time, having a reliable volunteer management system has made a meaningful difference in supporting our mission and connecting our community to service opportunities.

-----

### "Satisfied small nonprofit with large volunteer base" — 5.0/5

> **Ocean** | *16 April 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Functionality for both admin and users, clean interface, excellent customer service \&amp; technical assistance
> 
> **Cons**: I have a few items on my wishlist, but overall I wish the interface had more ability to toggle for accessibility purposes (increase text size and boldness, etc).
> 
> Overall, I've really enjoyed my experience working with VolunteerHub at every level.

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### "Works for basic needs" — 3.0/5

> **Ernie** | *10 November 2024* | Civic & Social Organization | Recommendation rating: 0.0/10
> 
> **Pros**: VolunteerHub has a nice volunteer interface that’s easy to navigate and simple to use.  For administrators as well the features require little training and are very user-friendly.  We have been using this platform for a very long time so the pricing has always been very reasonable.
> 
> **Cons**: It seems like they have not made any upgrades or investments in the platform in a long time. The platform remains relatively the same over the past five years. It seems To lack a lot of the more advanced features than many other platforms now offer.
> 
> When we first adopted the platform, it was great and again the pricing was very reasonable. However, overtime, it seems like they have stopped investing in developing the platform and adding new features and integrations, so it is now far behind many competitors. However, if you are looking for a very simple and basic platform at a very fair price, this could work for you.  It’s a simple platform for volunteers and administrators to use. However, if you have more complicated needs and you are a larger organization, I would not recommend this product.

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### "The Support team rocks\!\!" — 5.0/5

> **Angel** | *5 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The product is great for volunteer management, and yet the greatest value so far has been the support team which makes the implementation and use of Volunteer Hub outstanding.
> 
> **Cons**: I'm still working to set up reports that extract the data we need for tracking and managing volunteers. The formatting for basic reports is a bit clunky so we are working on building some custom reports that work for our organization.
> 
> My overall experience has been phenomenal. I think the platform works very well for our organization and the support team is top notch.

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### "Definitely Recommend VolunteerHub" — 5.0/5

> **Samantha** | *30 April 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Very user friendly, easy to learn how to use, and makes preparing for volunteers as well as tracking their hours much easier. It is nice to have one place in which all volunteer data and information is kept and accessed.
> 
> **Cons**: If there was a way to give user groups permissions to view certain event groups without having to reach out to support that would be helpful.
> 
> Upon entering my role, I was first tasked with taking over the VolunteerHub system and implementing it in the most effective and efficient way for our organization. It was very easy to navigate and learn about the different features that are available through the software, and I found it did not take long to become accustomed to it. There were some minor setbacks as the system was initially set up "backwards" in terms of user groups and event groups, but the support team was very helpful in my effort to navigate and resolve those issues, which ultimately resulted in a greater understanding of the software itself and better positioned me to use it effectively.

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## Links

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| pt | <https://www.capterra.com.br/software/79209/volunteerhub> |
| pt-PT | <https://www.capterra.pt/software/79209/volunteerhub> |

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