--- description: Get detailed information about OpenGov Enterprise Asset Management and how it can help you meet your business needs. Learn more about OpenGov Enterprise Asset Management price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenGov Enterprise Asset Management Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/30102/building-maintenance/software) > [OpenGov Enterprise Asset Management](/software/79186/cartegraph-asset-management) # OpenGov Enterprise Asset Management Canonical: https://www.capterra.com.sg/software/79186/cartegraph-asset-management Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/79186/cartegraph-asset-management?page=2) > Teams use OpenGov software to manage every infrastructure asset, track work, optimize space, and make smart, data-driven decisions. > > Verdict: Rated **4.6/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OpenGov Enterprise Asset Management? OpenGov Enterprise Asset Management is trusted by hundreds of cities, counties, states, special districts, utilities, and parks across the U.S. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 28 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenGov - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Connect with the Cartegraph crew for a quote personalized to your unique needs. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Tracking - Assessment Management - Asset Lifecycle Management - Asset Tracking - Audit Trail - Barcoding/RFID - Billing & Invoicing - Calendar Management - Code Enforcement - Communication Management - Cost Tracking - Data Capture and Transfer - Depreciation Management - Document Management - Equipment Maintenance - Equipment Management - Facility Asset Management - Facility Management - Fixed Asset Management - GPS - Historical Reporting - Incident Management - Inspection Management - Inventory Management - Job Management - Job Tracking - Lease Management - Maintenance Management - Maintenance Scheduling - Mobile Access - Parts Management - Preventive Maintenance - Project Management - Quotes/Estimates - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Resource Management - Routing - Scheduling - Service History - Service Request Management - Space Management - Technician Management - Third-Party Integrations - Usage Tracking/Analytics - Utility Billing - Vendor Management - Warranty Tracking - Work Order Management ... and 5 more features ## Integrations (37 total) - AMCS Fleet Maintenance - ArcGIS - Asana - AutoCAD - Box - CRM Analytics - Calendly - Ellucian - EnergyCAP - Evernote Teams - FuelForce - Gmail - Google Calendar - Google Docs - Google Drive ... and 22 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Building Maintenance Software](https://www.capterra.com.sg/directory/30102/building-maintenance/software) ## Related Categories - [Building Maintenance Software](https://www.capterra.com.sg/directory/30102/building-maintenance/software) - [Facility Management Software](https://www.capterra.com.sg/directory/30211/facility-management/software) - [Work Order Software](https://www.capterra.com.sg/directory/30785/work-order/software) - [Public Works Software](https://www.capterra.com.sg/directory/10042/public-works/software) - [Municipal Software](https://www.capterra.com.sg/directory/31219/municipal/software) ## Alternatives 1. [MaintainX](https://www.capterra.com.sg/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [Fracttal One](https://www.capterra.com.sg/software/159911/fracttal) — 4.6/5 (1773 reviews) 3. [Limble](https://www.capterra.com.sg/software/162600/limble-cmms) — 4.8/5 (738 reviews) 4. [Sortly](https://www.capterra.com.sg/software/169199/sortly-pro) — 4.5/5 (951 reviews) 5. [Wasp Asset](https://www.capterra.com.sg/software/80853/assetcloud) — 4.5/5 (376 reviews) ## Reviews ### "Great Customer Support, Improve Documentation" — 4.0/5 > **Victor** | *14 November 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Cartegraph staff is very responsive to users need for enhancements. Product is getting better and better (though the pace of change can seem overwhelming sometimes especially with the switch to the new UI). > > **Cons**: Documentation of product needs to be revamped. Need to include common process steps or wizards with videos that are searchable, like search for "How to add a lookup field to an asset" and result with process like "structure manager add lookup, add lookup table, add field to layout" with a video showing the process. > > Very positive, though first three years was challenging with big learning curve, but Cartegraph staff very supportive\! Great work, folks\! ----- ### "Disappointed" — 2.0/5 > **Beth** | *3 December 2024* | Government Administration | Recommendation rating: 1.0/10 > > **Pros**: The Classic version of the software webpage is relatively easy to teach to new users. The software generally does what it's designed to do. > > **Cons**: The app(s) situation is atrocious. We started with CG 5 years ago and in that time we've had to learn 3 different apps: Cartegraph for Ipad, Cartegraph One, and now Cartegraph Asset Mangement. Each app was significantly different from one another and this necessitated pulling everyone in from the field for hour + long training sessions. Not only that, but the latest app CAM, is constantly undergoing renovations such that with every update, buttons are moved around, and (for field crew) superfluous additions crowd the screen. This latest app is touted to be used on a cell phone but there is so much happening on the screen, it's very difficult for new users to grasp what's occurring (and we use ipads). Supervisors in my town do not want me to teach the app anymore because of the updates and the need to pause field work to do additional training. We have a lot of non-native English speakers working with us and on top of the language barrier, the updates and nested functions are a real blow to productivity. On top of that, I was told the classic version we are using is going away in 2026. So that will require even more training. Also CG is only a mid-level partner with ESRI so some simple GIS functionality like Snapping, labeling and symbology isn't available. When I collect data, I have to go back and "clean it up". Snap signs to street lights, etc or signs to poles. And I can't see existing features when I'm creating a new one to make sure I'm putting it in the same location. Additionally, I've been asking for some small modifications of the original software since adoption and those ideas have been placed in "future consideration" permanently. The Ideas Portal that CG touts is where ideas go to die; it's a webpage for you to feel like you are contributing to the betterment of their software. They are taking the functionality of the classic software and replicating it in the app so all new "updates" are just features that were available on the original software. 99.9% of the people in the field do not need all the functionality available. They want to enter their time and go home. I realize software changes regularly (See ArcGIS Pro and the iOS photos app). But most of my public works people are not software nerds. They need consistency. I would recommend a different AM software that's more mature. You'd think that because CG is 20+ years old, they would be "mature" but when OpenGov acquired CG, they prioritized rolling CG up into their existing software rather than think about the end user. > > If it were easy to jump ship, and switch programs, I would. I feel we've been given poor direction from day 1 and any concerns about updates and app changes have been ignored. They've offered additional training but fail to see that it's all the changes they keep making that's the problem. I've done software implementations in the past for other developers; I can train people, that's not the issue. The issue is pulling the people from the field on a regular basis to show them where a button moved to is a waste of time. ----- ### "Please keep Classic UI" — 4.0/5 > **Marli** | *14 November 2024* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: Classic UI, how customizable and editable it is, layouts, map functionality and integration with ESRI, other integrations, automations, etc. > > **Cons**: Would've been a 10 recommendation and 5 stars for Cartegraph if it wasn't for hearing that Classic UI is going away. I think getting rid of Classic is going to be an issue for a lot of municipalities. > > Very good, love Cartegraph. Please keep Classic UI. The new UI is fine but it's just not there yet to get rid of Classic. Classic is visually neat, understandable, and user friendly. The New UI is a bit cluttered and not as user friendly or visually appealing or understandable in my and many of my coworkers opinions. I know the new UI's stark white and bright background gives some people eye strain and headaches/migraines as well and some employees will likely refuse to use it until there is at least a dark mode option. ----- ### "Frederick County, MD Cartegraph Review" — 4.0/5 > **Stacy** | *14 November 2024* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: The ability to see our assets and tasks on the map and our equipment usage. > > **Cons**: Not being able to change an asset on a task if an employee has assigned the task to the incorrect asset. Also, just the changes that are being made to the app have been a lot and we wish they would have been done all at once and then pushed out to the app. Our staff has had difficulty keeping up with all the changes and some functions are not available as the app is being rebuilt. > > It has been a huge learning experience but the more we use it the more information we are able to collect for historical data. ----- ### "Satisfied user" — 5.0/5 > **Jim** | *15 November 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Its fairly intuitive and has a lot of great features. The ability to locate all of our assets and not only see the history of maintenance/construction on them is huge. And it is very handy to have all the information on every asset we have at your disposal whenever you need it. > > **Cons**: One thing I dislike is that it is constantly changing... While I do appreciate that you recognize and realize user feedback, it seems like every time I figure out how to use the new features of a particular release/version, a new release comes out and things change. I wish that was minimized. I was somewhat dissatisfied with the help features at first... as a beginner user of Cartegraph, I found the articles contained alot of language and terminology that I didnt understand. It was as if a seasoned power user had written the help articles and some of them were just too complex to understand. I feel like that is being remedied now though with the onboarding features and expanded video library. > > Generally positive. It is a powerful tool to add to your toolbox. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/79186/cartegraph-asset-management?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/79186/cartegraph-asset-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data