Who Uses Smartsheet?
Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.
What Is Smartsheet?
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research
Smartsheet Details
Smartsheet.com
http://www.smartsheet.com
Founded 2006
Smartsheet Pricing Overview
Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$14.00/month.
Starting Price
US$14.00/month
Free Version
No
Free Trial
Yes, get a free trial
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
Smartsheet Features
Alternative Products
Popular Products
Smartsheet Reviews
Showing 5 of 1,455 reviews
Melanie C.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/12/2019
"Versatile and Powerful Tool"
Comments: My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.
Pros:
- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department
Cons: Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.
- Reviewer Source
- Reviewed on 06/12/2019
Cecilia G.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/12/2019
"Awesome software"
Comments: I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.
Pros:
-easy to use and costumize
-more than one user can modify simultaneously
-you can add your company's logo
-you can set group and individual reminders
- Cell history, which can tell who and when it was modified.
-different views: calendar, grid, card, and Gantt
Cons:
- not all reminders can be set with time to remind
- can't add a conditional formatting based on time
- if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.
- Reviewer Source
- Reviewed on 05/12/2019
Carol L.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/05/2020
"EXCELLENT WORKSHEET"
Comments: I do highly recommend the Smart sheet! It is a very convenient business tool.
Pros: The smart sheet is very simple to use. I am impressed with the ability it has for several co-workers to have the access and ability to update the sheets individually. When a change or edit has been made, everyone who has access to the sheets receive a notification. Great !! It also has several options for the columns.
Cons: Be careful with your information. Save your information elsewhere. The information can be easily deleted!!
- Reviewer Source
- Reviewed on 12/05/2020
Myca A.
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Overall Rating3/5
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Ease of Use4/5
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Features & Functionality2/5
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Customer Support2/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
"Multi-functional Tool for Project Management "
Comments: One of my team members was able to create a content calendar for a broad editorial group within the platform and it worked great and had excellent adoption from a cross-functional team. Vet it carefully for your particular needs before making an investment -- SS has a lot to offer for the right projects.
Pros: SmartSheet provides a lot of great features: easy-to-use "card view", quick Gantt charts and easy entry of tasks. I really like the simplicity of the tool as it feels very much like Excel at first blush. The two levels of access -- one for power users and one for light editors -- helps keep the tool in a very affordable price range. I absolutely love the ability to create a web intake form within minutes that can be published live for use without a login to the system. The form is highly configurable and is a great way to grab structured feedback or details from individuals.
Cons: SmartSheet is not a fantastic project management tool for software development. While the web-based intake form is decent for reporting bugs and it is a relatively simplistic tool, tracking items from beginning to end and creating validation loops should be easy but is not. Granted, we were using the tool for something it wasn't technically designed for, but much of the functionality is available within the platform for "light" development teams. Unfortunately, the implementation of specific task-driven items simply wasn't where it needed to be.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
Joel F.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/04/2020
"Smartsheet to the rescue for my project planning!"
Comments: I love the product. I built many dashboards for many projects and adoption was growing within the company, but the cost was higher than other software. It should compete with Microsoft Planner (0$) and Microsoft Project Online (10$ a month)
Pros: I love that the learning curve is so low. This helps the adoption rate within the company
Cons: Could be much easier to integrate with Microsoft Teams for example
- Reviewer Source
- Reviewed on 01/04/2020
