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What Is Smartsheet?

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Facilitates the communication of the strategic planning team

5.0 8 months ago

Comments: Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Pros:

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Cons:

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

Melissa
Melissa
Game Developer in US
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Keeps us on track with our projects

4.0 last year

Comments: People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Pros:

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Cons:

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Christian
Christian
Human Resources Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet is a top-notch tool for teamwork

4.0 2 months ago

Comments: We used to have to do everything by hand, but now, with smarsheet, everything is done automatically, including time tracking and project progress reports.

Pros:

Keeping a change journal and keeping track of your plans might help you see problems and start fixing them before they derail your project. I enjoy that Smartsheet may be used in a variety of different ways. Because of the high degree of personalization available, it can be put to use by virtually anyone.

Cons:

The various templates should be simple to manage. The inability to properly plan and monitor the Product Design Team's actions is a significant obstacle.

Blessing
Managing director in South Africa
Management Consulting, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Smartsheet

3.0 2 months ago New

Comments: Relatively effective but still a bit complicated to realise full benefit for the organisation

Pros:

The ability of the program to make it easy dot the team to track progress across board without double/repetition of work making it faster for us to deliver to our customers

Cons:

Data capturing is somehow complicated. The outlay isn’t clear leading to need to consult on many aspects.

Lillian
Lillian
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

There is no better chart manager than Smartsheet

4.0 2 months ago

Comments: Smartsheet helps me keep track of and prioritize my work throughout the day. It's a breeze compared to other applications I've used. The UI is straightforward and simple to use, making it a breeze to pick up and run with. The help desk staff is available at all hours.

Pros:

Smartsheet is an excellent program for managing both individual projects and entire portfolios. I appreciate how simple it is to deploy and organize. It's convenient because we can oversee all of our work whenever we choose. New assignments can be made and distributed to coworkers with minimal effort.

Cons:

The learning curve for this program is steep, so it's best to have some background knowledge before diving in. We need the license to include training materials so that we may save money by not hiring an outside company to teach our new hires the ropes.