Smartsheet

The best workflow Automated tool

Comments: Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Pros:

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Cons:

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Alternatives Considered: Google Analytics 360 and Excel Analyzer

Reasons for Switching to Smartsheet: Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process

Smartsheet is an easy, cloud-based solution to managing your company

Comments: I was impressed with Smartsheet since the first time I was introduced. It made tracking progress very easy. Our team had no problem getting up to speed very quickly.

Pros:

Since it is cloud-based, it's extremely easy to allow the team to see everything in real time. There are no excuses anymore for team members who say they don't know what is going on.

Cons:

I know what the software is intended to do, so I can't say I like something least. Of course, there is a cost to it, but it's reasonable for what you get.

Alternatives Considered: Lucidchart and Microsoft Excel

Reasons for Switching to Smartsheet: Smartsheet was designed to do what I want--project management. Other offerings are designed to do other things.

Smartsheet, a project management tool!

Comments: Overall, Smartsheet was a good option while overall project tracking and management. It helps us to manage the budget and keep records of expenses. It also assisted in KPIs management for the teams.

Pros:

It is easy to manage the timeline, milestone tracking, budget and expense tracking. When it comes to reporting, it is way more classy than any other tool in the market. We can select and show data from different sheets to represent. Smartsheet help different teams collaborate, manage, and report on the project(s) in real-time.

Cons:

While creating tasks, it is not that interactive like other competitors in the market. Not that much friendly to manage and track tasks and bugs.

Alternatives Considered: monday.com

Reasons for Switching to Smartsheet: Because we needed something through which we can manage and track different aspects of our software project in one platform. As compared with Monday.com (back in 2016), we found smartsheet more suitable for our projects.

Flexible tool for many needs

Comments: We used smartsheet for two main purposes, one was creating and sharing project schedules and assigning task owners. The other was sharing out content for review and proofing. It is easy to store documents on a task and have comments back and forth.

Pros:

Smartsheet is very flexible and can be used for a variety of needs. It is what it says - a spreadsheet on steroids with several additional capabilities you won't find in Excel or Google Sheets. The Gantt chart for scheduling is great for visualizing and sharing milestones with teams.

Cons:

The adoption can be hard for new users. There are so many features that it can be overwhelming for the "casual" user.

Alternatives Considered: Google Sheets and Microsoft Excel

Reasons for Switching to Smartsheet: The additional capabilities for attaching documents, tagging owners, and creating Gantt charts was a key differentiator.

Amazing product

Pros:

Smartsheet is very easy to set up, deploy and use. It can be used for different processes, departments. Most liked feature is the automations and reports.

Cons:

There is still lot of scope for improvement as compared to some features in spreadsheets.

Alternatives Considered: Salesforce Sales Cloud and monday.com

Switched From: Google Sheets