Who Uses Smartsheet?
Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.
What Is Smartsheet?
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research
Smartsheet Details
Smartsheet
http://www.smartsheet.com
Founded 2006
Smartsheet Pricing Overview
Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$14.00/month.
Starting Price
US$14.00/month
Free Version
No
Free Trial
Yes, get a free trial
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
Smartsheet Features
Advertising Agency Software
- Campaign Management
- Collaboration
- Document Management
- File Sharing
- Project Management
- Task Management
- Time Tracking
Agile Project Management Tools
- Backlog Management
- Gantt/Timeline View
- Kanban Board
- Negative Feedback Management
- Prioritization
- Request Management
- Resource Management
- Retrospectives Management
- Status Tracking
- Supports Scrum
- Team Management
- Template Management
- Workflow Management
Business Process Management Software
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Automation
- Business Rules Management
- Collaboration
- Process Change Tracking
- Process Mapping
- Process Modeling & Designing
- Visual Workflow Management
CMMS Software
- Billing & Invoicing
- Calibration Management
- Inventory Management
- Key & Lock Management
- Mobile Access
- Preventive Maintenance
- Service History Tracking
- Technician Management
Campaign Management Software
- Channel Management
- Contact Database
- Email Marketing
- Event Triggered Actions
- Lead Management
- Multi-Campaign
Clinical Trial Management Software
- 21 CFR Part 11 Compliance
- Document Management
- Electronic Data Capture
- Enrollment Management
- HIPAA Compliant
- Monitoring
- Patient Database
- Recruiting Management
- Scheduling
- Study Planning
Collaboration Software
- Brainstorming
- Calendar Management
- Contact Management
- Content Management
- Discussion Boards
- Document Management
- Project Management
- Real Time Editing
- Task Management
- Version Control
- Video Conferencing
Construction Project Management Software
- Accounting Integration
- Budget Tracking/Job Costing
- CRM
- Change Orders
- Commercial
- Contract Management
- Contractors
- Equipment Tracking
- Estimating
- Incident Reporting
- Mobile Access
- Offline Access
- RFI & Submittals
- Residential
- Subcontractor Management
Construction Scheduling Software
- Bid Management
- Change Orders
- Gantt Charts
- Job Scheduling
- Project Scheduling
- Rescheduling
- Staff Calendar
- Task Management
Credentialing Software
- Appointment Management
- Certification Tracking
- Committee Management
- Document Management
- Expiration Management
- License Verification
- Online Applications
- Privileging
Dashboard Software
- Data Source Integrations
- Data Visualization
- Functions/Calculations
- KPI Monitoring
- Private Dashboards
- Public Dashboards
- Scorecards
- Widgets
Event Marketing Software
- Audience Segmentation
- Campaign Management
- Email Marketing
- Event Calendar
- Landing Pages / Web Forms
- Location-Based Marketing
- Reporting/Analytics
- Social Media Promotion
- Surveys & Feedback
- Website Management
Gantt Chart Software
- Alerts/Notifications
- Capacity Monitoring
- Color Coding
- Dependency Tracking
- Drag & Drop
- Milestone Tracking
- Progress Tracking
- Task Management
- Templates
Hospital Management Software
- Accounting Integration
- Appointment Scheduling
- Bed Management
- Claims Management
- In-Patient Management
- Inventory Management
- Medical Billing
- Out-Patient Management
- Patient Records Management
- Physician Management
- Policy Management
IT Project Management Software
- Bug Tracking
- Issue Management
- Milestone Tracking
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Product Roadmapping
- Requirements Management
- Resource Management
- Status Tracking
- Supports Agile
- Supports Scrum
- Task Management
- Testing / QA Management
- Time & Expense Tracking
Kanban Tools
- Collaboration Tools
- Dependency Tracking
- KPI Monitoring
- Milestone Tracking
- Multi-board
- Prioritization
- Project Planning
- Roadmapping
- Supports Scrum
- Task Management
- Time Tracking
MRM Software
- Activity Planning
- Analytics / ROI Tracking
- Approval Workflow
- Brand Management
- Budgeting & Forecasting
- Content Management
- Digital Asset Management
- Expense Management
- Marketing Calendar
- Strategic Planning
Marketing Planning Tools
- Budgeting/Forecasting
- Collaboration
- Goal Setting / Tracking
- Marketing Calendar
- Media Planning
- Predictive Analytics
- Presentation Tools
- Project Management
- Roadmapping
- Spend Management
Online Proofing Software
- Audit Trail
- Due Date Tracking
- File Sharing
- Markup Tools
- Role-Based Permissions
- Status Tracking
- Task Management
- Version Control
Professional Services Automation Software
- Billing & Invoicing
- CRM
- Client Portal
- Collaboration Tools
- Document Management
- Portfolio Management
- Project Management
- Proposal Generation
- Quote Management
- Resource Management
- Time & Expense Tracking
Project Management Software
- Agile Methodologies
- Budget Management
- Client Portal
- Collaboration Tools
- Cost-to-Completion Tracking
- Customizable Templates
- Gantt Charts
- Idea Management
- Kanban Board
- Milestone Tracking
- Portfolio Management
- Resource Management
- Time & Expense Tracking
- Traditional Methodologies
Project Planning Software
- Agile Methodologies
- Budget Management
- Collaboration Tools
- Due Date Tracking
- Gantt Charts
- Kanban Board
- Prioritization
- Progress Tracking
- Resource Management
- Task Management
- Template Management
- Traditional Methodologies
Project Portfolio Management Software
- Budgeting
- Change Management
- Collaboration
- Dashboard
- Milestone Tracking
- Portfolio Management
- Project Planning
- Reporting/Analytics
- Requirements Management
- Resource Management
- Task Management
- Time & Expense Tracking
Project Tracking Software
- Collaboration Tools
- Cost-to-Completion Tracking
- Gantt Charts
- Kanban Board
- Milestone Tracking
- Percent-Complete Tracking
- Prioritization
- Status Tracking
- Time & Expense Tracking
Reporting Tools
- Customizable Dashboard
- Data Source Connectors
- Drag & Drop
- Drill Down
- Financial Reporting
- Forecasting
- Marketing Reports
- OLAP
- Report Export
- Sales Reports
- Scheduled / Automated Reports
Spreadsheet Software
- Analytics
- Audit Trail
- Calculators
- Charting
- Multi-User Collaboration
- Templates
Task Management Software
- Collaboration Tools
- Create Subtasks
- Gamification
- Gantt/Timeline View
- Mobile Access
- Percent-Complete Tracking
- Recurring Task Management
- Reporting/Analytics
- Spreadsheet View
- Task Board View
- Time Tracking
- To-Do List View
Workflow Management Software
- Access Controls/Permissions
- Business Process Automation
- Calendar Management
- Compliance Tracking
- Customizable Dashboard
- Document Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- No-Code
- Task Management
- Third Party Integrations
- Workflow Configuration
Smartsheet Alternatives
More Smartsheet alternatives
Smartsheet Reviews
Showing 5 of 1,521 reviews
Melanie C.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/12/2019
"Versatile and Powerful Tool"
Comments: My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.
Pros:
- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department
Cons: Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.
- Reviewer Source
- Reviewed on 06/12/2019
Cory B.
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Overall Rating4/5
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Ease of Use5/5
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Features & Functionality3/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/07/2020
"Smartsheet is preferred from multiple fast-moving projects"
Comments: Satisfied. I manage >25 projects that vary in size and detail. I would not rely on any other project management program that I have used in the past.
Pros: Easy to get in, set up, and maintain small-medium size projects. Quick to learn, easy to use.
Cons: I would like more intelligence around the columns: 1) more specific formatting choices, like setting the duration to hours, separating effort and duration; 2) Predecessor columns that intelligently follow the task, not only the row number.
- Reviewer Source
- Reviewed on 28/07/2020
Myca A.
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Overall Rating3/5
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Ease of Use4/5
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Features & Functionality2/5
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Customer Support2/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
"Multi-functional Tool for Project Management"
Comments: One of my team members was able to create a content calendar for a broad editorial group within the platform and it worked great and had excellent adoption from a cross-functional team. Vet it carefully for your particular needs before making an investment -- SS has a lot to offer for the right projects.
Pros: SmartSheet provides a lot of great features: easy-to-use "card view", quick Gantt charts and easy entry of tasks. I really like the simplicity of the tool as it feels very much like Excel at first blush. The two levels of access -- one for power users and one for light editors -- helps keep the tool in a very affordable price range. I absolutely love the ability to create a web intake form within minutes that can be published live for use without a login to the system. The form is highly configurable and is a great way to grab structured feedback or details from individuals.
Cons: SmartSheet is not a fantastic project management tool for software development. While the web-based intake form is decent for reporting bugs and it is a relatively simplistic tool, tracking items from beginning to end and creating validation loops should be easy but is not. Granted, we were using the tool for something it wasn't technically designed for, but much of the functionality is available within the platform for "light" development teams. Unfortunately, the implementation of specific task-driven items simply wasn't where it needed to be.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
Kristie S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support4/5
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Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/07/2020
"Efficiency, Simplicity and Life-Changing!"
Comments: I am a devoted Excel fan, and the first time I used Smartsheet, I hated. I thought it was a dumb version of Excel. But gradually others in the organization did more and more with it and I continued to have issues with Shared Workbooks in Excel, I finally decided to give it another shot, and this time I would really look at it. I then realized it had the power of Excel and SharePoint and Nintex Forms, all in one program that was way easier to use than most of the others. I went from hating Smartsheet as my PMO was dragging it into my department, to owning 117 sheets, countless automations and data mesh configurations and data uploader configurations in less than a year. I completely rely on Smartsheet to get my daily work done now and I have lost 2 FTE without feeling any real pressure to replace them. Smartsheet has helped my team that much. I have become a complete Smartsheet nerd.
Pros: My favorite thing about this software is the simplicity of creating a very complex set of sheets, automation and forms. I work as a business person within the IT department and it is a tough limbo to exist in. You aren't really IT's customer, but you are not as skilled as an IT professional. I am often left to my own devices and de-prioritized so they can concentrate on our true customers. Smartsheet provided me a system that I did not need my IT department help. I was able to create a set of products (on a very base level, my own small Enterprise Resource Program) entirely alone that has improved my efficiency, quality of work and accuracy! I needed nothing more than my own skills and occasionally Smartsheet's Solution Center.
Cons: I am unfond of a few of the tiny limitations. I wish that reports weren't limited to 500 rows per page, and if that limit must exist, I wish there was a function to skip to a specific page. I reference a report that has 400+ lines of data multiple times throughout the day and it's mildly annoying to have to skip through 9 pages on the report to get to what I'm looking for. I have also had very lukewarm success with Data Uploader. It does not work as expected about 50% of the time. I would honestly give up on it entirely if it wasn't SO useful the other 50% of the time. I waste a lot of time saving and resaving documents and deleting and recreating configurations just to get data to upload.
- Reviewer Source
- Reviewed on 14/07/2020
Andrea W.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/07/2020
"Best thing since sliced bread"
Comments: This software makes everything we do so streamlined and easy. We literally load all of our projects into smartsheet so that we can all manage them. I don't think that I could do my job as efficiently without it. There is s certain project we do once a year where we update pricing on all website items with all of our suppliers. Being able to keep this data in SS, then send our suppliers update requests to load in the data has been a life saver! Keeping track of work along with managing the project has become a breeze.
Pros: The thing I like the most is the transparency or the collaboration. To be able to easily see what others are doing and manage them together, set reminders and send update requests is what makes our company run well.
Cons: I think there have been a few times that we have maxed out on number of lines. I don't know why that there is a throttle there, but that's probably my only complaint is that some of our sheets get large and max out!
- Reviewer Source
- Reviewed on 14/07/2020
