What Is Smartsheet?

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Where can Smartsheet be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

Smartsheet pricing

Starting Price:

US$7.00/month
  • Yes, has free trial
  • No free version

Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$7.00/month.

get a free trial

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

Smartsheet videos and images

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View
View 6 more
Smartsheet video
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

Features of Smartsheet

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Data Capture
  • Email Management
  • Employee Management
  • Equipment Tracking
  • File Management
  • File Sharing
  • Financial Management
  • For IT Project Management
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management
  • Inventory Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Lead Management
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Residential
  • Resource Management
  • Risk Management
  • Roadmapping
  • Search/Filter
  • Service History
  • Single Page View
  • Spend Management
  • Staff Calendar
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Widgets
  • Workflow Configuration
  • Workflow Management

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mohamed E.
Mohamed E.
Compliance Analyst in Egypt
Verified LinkedIn User
Banking, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

The best workflow Automated tool

5 6 months ago

Comments: Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Pros:

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Cons:

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Alternatives Considered: Google Analytics 360 and Excel Analyzer

Reasons for Switching to Smartsheet: Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process

Brandon B.
Consultant in US
Financial Services, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet is an easy, cloud-based solution to managing your company

5 3 weeks ago New

Comments: I was impressed with Smartsheet since the first time I was introduced. It made tracking progress very easy. Our team had no problem getting up to speed very quickly.

Pros:

Since it is cloud-based, it's extremely easy to allow the team to see everything in real time. There are no excuses anymore for team members who say they don't know what is going on.

Cons:

I know what the software is intended to do, so I can't say I like something least. Of course, there is a cost to it, but it's reasonable for what you get.

Alternatives Considered: Lucidchart and Microsoft Excel

Reasons for Switching to Smartsheet: Smartsheet was designed to do what I want--project management. Other offerings are designed to do other things.

Verified Reviewer
Product Owner in Australia
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Smartsheet, a project management tool!

3 3 weeks ago New

Comments: Overall, Smartsheet was a good option while overall project tracking and management. It helps us to manage the budget and keep records of expenses. It also assisted in KPIs management for the teams.

Pros:

It is easy to manage the timeline, milestone tracking, budget and expense tracking. When it comes to reporting, it is way more classy than any other tool in the market. We can select and show data from different sheets to represent. Smartsheet help different teams collaborate, manage, and report on the project(s) in real-time.

Cons:

While creating tasks, it is not that interactive like other competitors in the market. Not that much friendly to manage and track tasks and bugs.

Alternatives Considered: monday.com

Reasons for Switching to Smartsheet: Because we needed something through which we can manage and track different aspects of our software project in one platform. As compared with Monday.com (back in 2016), we found smartsheet more suitable for our projects.

Verified Reviewer
Project Manager in US
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Flexible tool for many needs

5 4 months ago

Comments: We used smartsheet for two main purposes, one was creating and sharing project schedules and assigning task owners. The other was sharing out content for review and proofing. It is easy to store documents on a task and have comments back and forth.

Pros:

Smartsheet is very flexible and can be used for a variety of needs. It is what it says - a spreadsheet on steroids with several additional capabilities you won't find in Excel or Google Sheets. The Gantt chart for scheduling is great for visualizing and sharing milestones with teams.

Cons:

The adoption can be hard for new users. There are so many features that it can be overwhelming for the "casual" user.

Alternatives Considered: Google Sheets and Microsoft Excel

Reasons for Switching to Smartsheet: The additional capabilities for attaching documents, tagging owners, and creating Gantt charts was a key differentiator.

Abhiraj J.
Senior Data Analyst in India
Consumer Services, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing product

4 2 months ago New

Pros:

Smartsheet is very easy to set up, deploy and use. It can be used for different processes, departments. Most liked feature is the automations and reports.

Cons:

There is still lot of scope for improvement as compared to some features in spreadsheets.

Alternatives Considered: Salesforce Sales Cloud and monday.com

Switched From: Google Sheets