---
description: Get detailed information about Client Letter and how it can help you meet your business needs. Learn more about Client Letter price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Client Letter Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Client Letter](/software/78767/client-letter)

# Client Letter

Canonical: https://www.capterra.com.sg/software/78767/client-letter

> Customer Communication Management (CCM) solution for correspondence and document automation.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Client Letter?

Topdown serves the healthcare, insurance, financial services, utility government agencies and retail markets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Top Down Systems
- **Founded**: 1982

## Commercial Context

- **Starting Price**: US$30,000.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing is based on the number of direct and indirect users.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Document Capture
- Document Classification
- Document Storage
- File Sharing
- Full Text Search
- Version Control

## Support Options

- 24/7 (Live rep)

## Category

- [Document Management Software](https://www.capterra.com.sg/directory/30063/document-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.com.sg/software/160756/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.capterra.com.sg/software/161425/drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.capterra.com.sg/software/161304/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.capterra.com.sg/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "complicated" — 3.0/5

> **Kecia** | *8 August 2019* | Insurance | Recommendation rating: 3.0/10
> 
> **Pros**: I don't have anything good to say about this software
> 
> **Cons**: its difficult to utilize not user friendly

## Links

- [View on Capterra](https://www.capterra.com.sg/software/78767/client-letter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/78767/CLIENT-LETTER/> |
| en-AE | <https://www.capterra.ae/software/78767/client-letter> |
| en-AU | <https://www.capterra.com.au/software/78767/client-letter> |
| en-CA | <https://www.capterra.ca/software/78767/client-letter> |
| en-GB | <https://www.capterra.co.uk/software/78767/client-letter> |
| en-IE | <https://www.capterra.ie/software/78767/client-letter> |
| en-IL | <https://www.capterra.co.il/software/78767/client-letter> |
| en-IN | <https://www.capterra.in/software/78767/client-letter> |
| en-NZ | <https://www.capterra.co.nz/software/78767/client-letter> |
| en-SG | <https://www.capterra.com.sg/software/78767/client-letter> |
| en-ZA | <https://www.capterra.co.za/software/78767/client-letter> |

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