--- description: Get detailed information about Convoso and how it can help you meet your business needs. Learn more about Convoso price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.com.sg/software/76768/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer?page=2) > Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology. > > Verdict: Rated **4.5/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Convoso? Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 395 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - Activity Dashboard - Agent Interface - Alerts/Notifications - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Customer Database - Customizable Fields - Customizable Reports - Dashboard - Data Import/Export - Email Management - IVR - Inbound Call Center - Interaction Tracking - Lead Management - Lead Qualification - List Management - Outbound Call Center - Power Dialer - Predictive Dialer - Queue Management - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Third-Party Integrations - Voice Mail - Workflow Management ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software) - [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software) - [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.com.sg/directory/31034/telemarketing/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Alternatives 1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (890 reviews) 2. [DialedIn CCaaS](https://www.capterra.com.sg/software/29589/callcenternow) — 4.8/5 (335 reviews) 3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews) 4. [Readymode](https://www.capterra.com.sg/software/136728/Readymode) — 4.6/5 (145 reviews) 5. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews) ## Reviews ### "Convoso is simple to use" — 5.0/5 > **Robin** | *17 January 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use. Really, anyone can figure out how to use it without even any instructions > > **Cons**: It would be nice if it was easier to find past clients. > > I've used Convoso with several companies I've worked for. It's always been easy and pretty much anyone can use it. ----- ### "Convoso Experience" — 5.0/5 > **Viviana** | *28 September 2025* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: What I love most about Convoso is the system is very easy to manage. It's easy to be able to take a call and to transfer to another department without any issues. Also logging in is much easier compared to the other system I use to use. > > **Cons**: The least thing I like about Convoso is there is no setup to where you can place a call on hold and call other line on the other line. You would have to finish the first call before making another call. Unfortunately, I cannot do a three way or a conference call with the system. Also, the system has its moments where if it does not get a good wifi connection it will log you off of the system and you have to log back in. > > My experience with Convoso is it is a good program. There are still some small issues that need to be taken care of or adjusted but overall its a very simple system to use for a call center enviornment. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 February 2026* | Insurance | Recommendation rating: 2.0/10 > > **Pros**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Cons**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Powerful Dialer with Analytics That Drive Real Results" — 5.0/5 > **Hector** | *18 June 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The predictive dialing and call reporting features have been game-changers for our lead generation efforts. The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day. The reporting and analytics dashboard gives us clear, real-time visibility into campaign performance, so we can make quick adjustments to improve contact rates and conversions. Overall, Convoso has helped us run a much more efficient and data-driven outbound operation. > > **Cons**: Honestly, there is not much to complain about. Like any robust platform, it takes a little time to fully explore all the features and settings, but once you get familiar with the system, everything runs smoothly. The benefits far outweigh any minor learning curve > > Our overall experience with Convoso has been excellent. Since implementing the platform for our lead generation operations, we have seen a noticeable improvement in agent productivity and contact rates. The predictive dialer keeps our team consistently engaged with prospects, and the robust reporting tools allow us to monitor and fine-tune our campaigns in real time. The platform is reliable, and the features are well-suited for high-volume outbound calling. It has become an essential tool in our workflow, and we would highly recommend it to any team looking to scale their lead generation efforts efficiently. ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 July 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Cons**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data