Who Uses Keap?
Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.
What Is Keap?
Step up to all-in-one sales & marketing software designed for growing service-based businesses, ranging from entrepreneurs and startups to larger teams. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business and delivering great service.
Keap Details
Keap
https://keap.com/
Founded 2001
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
Training
- In Person
- Live Online
- Webinars
- Documentation
Keap pricing overview
Keap does not have a free version but does offer a free trial. Keap paid version starts at US$79.00/month.
Starting Price
US$79.00/month
Free Version
No
Free Trial
Yes
Keap Features
CRM Software
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
CRM for Small Businesses
- Business Card/Badge Scanning
- Calendar/Reminder System
- Document Storage
- Forecasting
- Lead Scoring
- Live Chat
- Marketing Automation Integration
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Contact Management Software
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Lead Management
- Prospecting Tools
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
Customer Reference Management Software
- Nomination Tracking
- Program Notices
- Reference Usage Tracking
- Reward Distribution
- Search
Email Marketing Software
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- List Management
- Mobile Optimized Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
Estate Agency Software
- Calendar Management
- Client/Property Matching
- Commission Management
- Contact Management
- Document Management
- Email Marketing
- Lead Management
- Listing Management
- Property Management
- Website Management
Financial CRM Software
- Account Alerts
- Asset Management
- Expense Tracking
- Household Tracking
- Influence Tracking
- Lead Management
- Marketing Management
- Relationship Tracking
- Team Assignments
- Territory Management
Landing Page Software
- A/B Testing
- Analytics
- Customizable Templates
- Drag & Drop
- Form Builder
- Real Time Editing
- Responsive
- SEO Management
Lead Management Software
- Campaign Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Pipeline Management
- Prospecting Tools
- Source Tracking
Lead Nurturing Software
- A/B Testing
- Campaign Management
- Drip Campaigns
- Lead Capture
- Lead Notifications
- Lead Scoring
- Lead Segmentation
- Performance Metrics
- Personalization
- Pipeline Management
Marketing Automation Software
- A/B Testing
- Analytics/ROI Tracking
- Customizable CTAs
- Drip Campaigns
- Dynamic Content
- Landing Pages/Web Forms
- Lead Scoring
- Sales Intelligence
- Search Marketing
- Segmentation
- Social Marketing
- Website Visitor Tracking
Online CRM Software
- Cataloging / Categorization
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Search
- Self Service Portal
eCommerce Software
- CRM
- Data Security
- Email Marketing
- Inventory Management
- Kitting
- Mobile Access
- Multi-Channel Marketing
- Multi-Store Management
- Promotions Management
- Returns Management
- Reviews Management
- SEO Management
- Templates
Keap Alternatives
More Keap alternatives
Keap Reviews
Showing 5 of 1,064 reviews
Crystal Y.
-
Overall Rating5/5
-
Ease of Use3/5
-
Features & Functionality5/5
-
Customer Support5/5
-
Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/05/2019
"Porsche of CRM's"
Comments: They've been super supportive and helpful. Whenever I've had problems understanding anything, even when my mother passed on, they were very allowing and there for me. The people in chat and in customer support are always always patient, knowledgeable and friendly. I talk with them often! I can't say enough how helpful they are.
Pros: I wish I knew how to use all of it. There's always a new function that it can do to save me time. Since I don't have a team, Keap is like my own secretary, streamlining functions.
Cons: It takes so long to set up. The look of emails is very flat and uninteresting. Word processing in the individual letters I send out takes forever. It's definitely not a great place to write letters.
- Reviewer Source
- Reviewed on 18/05/2019
Bob G.
-
Overall Rating4/5
-
Ease of Use4/5
-
Features & Functionality4/5
-
Customer Support3/5
-
Value for Money4/5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/08/2019
"I love Infusionsoft"
Comments: I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.
Pros:
Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers
Cons:
Search options are limited
Onboarding costs are high
Vendor Response
by Keap on 29/08/2019
Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!
All the best,
Paige, Social Media Specialist at Keap
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/08/2019
Suzanne D.
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Overall Rating3.5/5
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Ease of Use3.5/5
-
Features & Functionality3/5
-
Customer Support4.5/5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/05/2016
"Great for eCommerce... Unfortunately, our sites are not eCommerce"
Pros: InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.
Cons: Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/05/2016
John A.
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Overall Rating5/5
-
Ease of Use3/5
-
Features & Functionality4/5
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Customer Support4/5
-
Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/07/2020
"Infusionsoft not Keap"
Comments: Excellent, I am approaching 7 years using this software and am still happy with it.
Pros: I use the Infusionsoft product as opposed to the Keap product. I like the flexibility and robustness of the campaign builder.
Cons: It can be challenging to train others on the intricacies of the campaigns.
- Reviewer Source
- Reviewed on 07/07/2020
Henry E.
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Overall Rating4/5
-
Ease of Use3/5
-
Features & Functionality3/5
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Customer Support4/5
-
Value for Money3/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/09/2019
"Used to be a huge fan"
Comments: Solving the typical issues of trying to keep track of things in a number of different systems. Overall it does the job but value prop has gone down over the years, but the price has not.
Pros: Still probably the best marketing automation software and CRM out there for the typical small business owner looking to make their life easier and automate many of the things they're doing manually today.
Cons: They haven't updated it substantially in years! The dashboard look straight out of 1995 and there are little customization options you can do to them. They finally sped the software up and added in decent search and reporting. But still way behind other options. Think Salesforce Classic vs. Lightning.
- Reviewer Source
- Reviewed on 13/09/2019
