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What Is Wrike?

Wrike’s top-notch workflow management software allows you to easily visualize priorities, boost collaboration, and maintain control of your projects. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Bonus: you can move seamlessly between apps, without logging in or out. Wrike has more than 400+ integrations with popular platforms such as Google, Dropbox, Microsoft Office, and many more.

Who Uses Wrike?

Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.

Wrike Software - Wrike Kanban board
Wrike Software - Wrike portfolio dashboard
Wrike Software - Wrike Gantt chart
Wrike Software - Wrike project workload
Wrike Software - Wrike time tracking

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Reviews of Wrike

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.3
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rachel L.
Rachel L.
Digital News Coordinator in Canada
Verified LinkedIn User
Online Media, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Wrike is a game changer when it comes to team collaboration

5.0 4 months ago

Comments: Wrike helps us share knowledge and divide tasks with my team. It is easy to log in and check the tasks that need attention. It keeps everyone informed and allows users to contribute even when they are away from work.

Pros:

Wrike is easy to set up, esp. for users switching from another project management platform. All the team members can pick tasks and upload files when they are done, making it easy to keep tabs on every project. It saves our time and helps me monitor my team and assign tasks even my home office.

Cons:

Some team members upload their scripts and forget to move the cards. There is no way around it so they have to move the task cards to ensure the platform reflects the current project status. Automating the car movement could probably solve the problem. It does not look modern for users looking for attractive platforms.

Sadiq
Senior Partner in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

What Y’all Oughta Know About Wrike

5.0 last month New

Pros:

Wrike allocates a wide array of features which enables me to nearly perform over 75% of my daily duties such as time tracking, collaboration and project management without integrating with external apps.

Cons:

Truth be told, Wrike is all perfect and seldom pose any error while at work.

Matthew
Matthew
CMO in Australia
Verified LinkedIn User
Media Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Extremely Disappointed with the Wrike Team

2.0 10 months ago

Comments: I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But wow, their customer service and accounts team? A whole different story. We’ve been stuck in this crazy mess because of an internal error made by a former employee and we’ve been trying to sort it out for months in good faith with Wrike, but it’s like talking to a brick wall. It’s super frustrating and feels like we’re just going around in circles. Trying to get through to their customer service is like trying to find a needle in a haystack. They dodge our calls, and getting any sort of response feels like a miracle. Either that or we end up speaking with really unprofessional reps that don't even bother to help or escalate. The times we did end up finally getting someone to help, they basically said, too bad, out of luck! And here’s the kicker – they’ve locked us out of our own data and systems because of this billing issue. It’s like they’re holding our data for ransom, which is just insane. It’s like they’re saying, “Nice data you have there, shame if something happened to it.” Not cool at all. Bottom Line: The software might be okay, but dealing with their team is a nightmare. It’s left a really bad taste in my mouth. If you’re thinking about using Wrike, just be aware of what you might be getting into with their customer service and billing. I’m definitely telling my network to steer clear!

Pros:

Good product solution for Project Management and would be an amazing bit of software if the support and accounts team were good to work with. They took an amazing product that I am about to walk away from, just because they have company syndrome now and like abusing the little guy!

Cons:

Customer service, support, and billing are awful. Beware!

Wrike Response

9 months ago

Hi Matthew, We sincerely apologize for the frustration and inconvenience you've encountered. Please know that we take your concerns very seriously, and we're actively reviewing our processes to ensure better support. We understand the gravity of the billing issue and its impact on your operations. Rest assured, we're committed to resolving this swiftly. Your feedback is invaluable, and we're dedicated to regaining your trust. Please contact us directly at [email protected] for personalized assistance. Thank you for bringing this to our attention.

Nate
CEO and Founder in US
Financial Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Wrike is top of the line!

5.0 4 months ago

Comments: Our team was able to collaborate with each other all while utilizing the A.I. LLM features within the platform to seamlessly tackle tasks without having to switch between gpt apps.

Pros:

Wrike has a great interface that makes Project Management easy. The proofing tools made my job as team leader especially easy as it was a few clicks to fix typos before the project could be completed.

Cons:

There could be more features for financial aspects of the project, I only suggest this as a further upgrade as the platform could become a one stop for everything.

Josh
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

It has a positive impact on project management.

4.0 last month New

Comments: Wrike allows us to have a complete and detailed view of the work that is being done with one or several projects at a time. The dashboard of this platform has allowed us to better organize collaborative work by being able to manage team tasks in a simple way, without so many processes in the assignment of tasks. This platform is not only another organizer for project management but also provides data efficiently to the main project administrators and thus be more effective with delivery times. The reports with this platform are the most important of all the benefits obtained with this platform since they are generated instantly and are very clear with the project data, they can be generated at any time, thus showing the status of the managed projects.

Pros:

The most positive impact of this platform is the resources they have available on the website with examples of the use of all their tools. This has been quite useful since this platform requires enormous patience to be able to use it correctly and not get lost in the implementation process within a company regardless of its size. I also like the way in which projects can be viewed, I can have a clear visualization of the tracking of all employees involved in the different projects and know the status of each of their tasks, this has been able to help me manage collaboration in teams and know if the established deadlines are being met, all of this happening in real time. I feel that the integration has been one of the most complete features of this platform, practically any popular software or platform can be easily integrated into Wrike without requiring cumbersome configurations.

Cons:

This platform is not intuitive at all, and it is even clear that it requires going through a steep learning curve to properly manage this platform and not get lost in the process, as well as wasting time when managing projects. The way in which the panels can be customized within this platform could be improved; there is not much flexibility with respect to the colors that can be selected. In addition, the configuration of the custom fields is very limited, so this makes me work with just enough and I do not feel that I have total freedom of customization. It is difficult to combine tasks with projects in the reports, even in the panel; I find it uncomfortable to have these separate sections when they should be in the same place with a detailed view of each of the tasks in the same project, so most of the time I have to resort to manually joining these reports that are generated separately.

Zakaria
Assistant Manager in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

What I Know ‘bout Wrike

4.0 2 months ago New

Pros:

I use Wrike as monday.com alternative. The thing I like most is availability of an easy to use mobile application. Automating workflow saves me time which I devote on other productive projects.

Cons:

Unlike alternatives such as Planview Daptiv, Wrike does not have offline access feature.

Ayomide
Graphic Designer in Nigeria
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

What I Experience with Wrike

5.0 2 months ago New

Pros:

Wrike is a central repository for project portfolio management. Availability of iOS mobile application allows me to work on the go for 24/7.

Cons:

The bugs which I was experiencing late last year on my mobile application are no more since the vendor technical team eradicated them when I reached out to them.

Vania
Assistant Manager in Australia
Accounting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Sophisticated Tool for Real-time PPM

5.0 2 months ago New

Comments: Time tracking, project and task management are the main benefits that I gain from Wrike.

Pros:

Ever since 2021 in my previous organization, Wrike has been the main backbone tool for task and project management procedures.

Cons:

Wrike has all the features that I look forward to use on a daily basis.

Sam
Office Administrator in US
Utilities, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very User Friendly

5.0 2 months ago New

Comments: This software is so simple and yet so effective. It has provided all the tools I need to work more efficiently with projects as well as manage and track them. Other software can be so tricky and complicated to use when it comes to that, but Wrike makes it easy in that regard. The data management is also very user friendly as well. Overall a great project software!

Pros:

The collaboration is so practical with this software. Everything is so simple and easy to access. The integration is getting better and better with every update. I like the fact that there is also web, mobile, and desktop access as well.

Cons:

The time tracking is pretty basic compared to other similar software. It is a little expensive as well but nothing too ridiculous. Besides that there's nothing that would really stop me from using Wrike

Chidz
News Correspondent in UK
Broadcast Media, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Wrike Saves Time On Projects

5.0 2 weeks ago New

Comments: Wrike is a platform that is easy to manage tasks and projects.

Pros:

I love Wrike's time tracking software because it enables me to now how much time is taken on a certain project. It is an easy to use platform. The ability to customize features.

Cons:

Their is nothing wrong with this platform.

Joao
Spinning Instructor in Portugal
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike is a versatile tool for planning and taking care of team projects.

5.0 2 months ago

Comments: Our overall experience with Wrike has been superb. It has helped us to keep our projects organized making it possible to get our work done within our budget and timelines. Wrike also offers us a common working ground that makes it easy for us to work in unity on all our projects.

Pros:

Wrike has a flexible architecture that made it easy for us to customize it to fit our needs. The user interface is very neat and also easy to use. Wrike has amazing task planning features that help us organize and strategize our tasks for efficiency. It also has stunning collaboration features that makes it easy to unite everyone and every department so as to work together under the same page. Wrike allows us to use automations to perform our routine tasks with lesser time and work input.

Cons:

Wrike incredible run of performances has made us love every bit about it.

Mwanaisha
Real Estate Advisor in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike: Sophisticated Tool for PM & TM

4.0 3 months ago

Pros:

Availability of iOS mobile application allows me to streamline business processes on the go from anywhere. Managing project, tasks and enhancing real-time communications is what I relish a lot with this tool.

Cons:

Wrike requires to be integrated with external applications to suit PM and TM needs for global enterprises.

Girish
Research and Development Engineer in Australia
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Wrike: Powerful but Complex Project Management

5.0 4 months ago

Comments: It's well-suited for larger teams and complex projects, offering excellent collaboration and customization options. However, its depth of features might be overwhelming for smaller teams or those seeking a simpler solution.

Pros:

Wrike excels at comprehensive project management with robust features and customization.

Cons:

Wrike can be complex for smaller teams and might have a steeper learning curve compared to simpler tools.

Vanessa
Vanessa
Operational Finance in US
Verified LinkedIn User
Construction, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Real-time collaboration

5.0 3 months ago

Comments: I use it for complex projects and to create detailed reports when necessary. Additionally, it offers me multiple options to help automate repetitive tasks and minimize the errors that may occur.

Pros:

which require collaboration between multiple teams or departments. It has also offered me various ways to visualize the work, making it more useful for each department and allowing me to manage everything in the most effective way.

Cons:

The downside is that the interface is quite complex, but with practical use of the tool, it becomes more intuitive and easier to use.

George
Sales and Marketing Specialist in UK
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike is the BOAT and GOAT

5.0 3 months ago

Comments: With the use of Wrike,It makes management of our projects easy since the progress,the due dates and who is involved is easily seen and accessible.

Pros:

With its user friendly interface, flexibility and real time status feature,Wrike improves our project cooperation.Also it is very compatible with other applications in regards to communication thus streamlining of tasks with the team.

Cons:

It can be a little complex for new users although once they get the hold of the platform it becomes a walk in the park.

DENNIS KUBAI
Head of Operations in Lithuania
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A.T.B Agile Tools for Project and Task Management

5.0 7 months ago

Pros:

Ability to start several projects at the same time. Ease of tracking project's progress on the go. Scheduling and rescheduling of tasks to team. Time and Expense tracking. E-marketing and online branding campaign. Internal communication features (BIM IRC-style featured one). Agile cloud docs sharing and encryption.

Cons:

Honestly nothing to like least because it meets all under one roof.

Mary
Sales Success Manager in US
Entertainment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

I wish we could come back!

5.0 8 months ago

Comments: I think I can answer best if I go chronologically how it happened and how it affected me, good and bad. . I feel that will explain the roller coaster life of a sales assistant in media. At first, I was terrified, what was this new shiny thing? And how do I do my job and learn what all this does? Then while we were training, my eyes were opened to what I could achieve. Setting it up to work how I worked, and not having to do something a certain way just because that's how someone else does it, was liberating. Then it was taken away. That was a dark day indeed. We've gotten used to how it works now, but if I had an option I would go back in a minute. Using copy and paste cut down on the annoyance of having to note things more than once, and it's a small price to pay.

Pros:

I liked how it was customizable, and I often would switch from board view to list view to get a different perspective and keep things fresh. I liked how quick the updates were, and the ease of use. None of us were familiar with Wrike, and we got a crash course. Some took to it faster - getting used to the sub-tasks and they went in much deeper. But that was what made it work for all of us. We all work differently and my co-worker may get a task done more efficiently by making multiple sub-tasks and working through them while I do better with a check-list. (Oh, how I loved the checklist!)

Cons:

From an end-user point of view, my biggest complaint was that our sales team didn't use Wrike. This caused us to have to duplicate communications with the sales team. For example, we would have to put on our Wrike ticket that we completed the task and document how we did it for our management team, but then we'd have to do it again in Salesforce for the sales team. There was a good side to that as well though. It was as if we could use our Wrike tickets to freely communicate, and measure our words more carefully when we were writing to the sales team in salesforce. So even that wasn't so bad. The main thing I didn't like was the fact that we don't use it anymore. We were told by upper management that we needed something more granular and that we had tweaked Wrike as much as we could. But, to be honest, I think it was the fact that we've used Salesforce for such a long time and I don't see that changing, so they developed a sales support request system that lives in salesforce. It works, but I do miss Wrike.

Ibrahim
Principal Consultant in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My Go To PPM Software of All Times

5.0 3 months ago

Pros:

Wrike for the past eight years has been my main tool for planning, tracking and managing tasks and projects.

Cons:

I am a daily user of Wrike and I rarely come across bugs along the way.

Walter
Walter
Adviser in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

really powerful features

5.0 5 months ago

Comments: align all employees on the same platform that has enough tools to work as a team

Pros:

improved the way of managing all projects from different but connected areas, we can all work from the same team on the same project to develop corrections in real time and advance their development. Efficiency improved as a team due to the collaboration that we can all contribute.

Cons:

It has never happened to me that I have had problems with poor performance or bad service from customer service, nor do I feel that they need to correct something in their system.

Hunter
Hunter
industrial electrician in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

better divided work projection

5.0 8 months ago

Comments: The overall experience has been perfect, everything for a much more united team work performance and use is easy to learn without the need for long and boring training.

Pros:

Work communication began to improve when we started using Wrike, it is being able to have a start-to-finish plan for each project, managing each user a task and then bringing them together in a single project for better performance, we have real-time monitoring of each progress of each project to improve each error or lack of content that is needed, wrike has been a very useful platform for my work performance where each project we carry out is as a team and we all collaborate at the same time

Cons:

My experience has been good where wrike as a platform has always worked perfectly without failures or usage problems.

Asnath
Assistant Projects Manager in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Project Time Tracker: Wrike

5.0 8 months ago

Pros:

Wrike automates over 79% of manual workflow when planning, tracking and managing projects.

Cons:

I face zero drawbacks when utilizing Wrike on my end.

Allan
Production Engineer in UK
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike: Optimal PPM Software

5.0 3 months ago

Pros:

Wrike not only manage, plan and track progress of tasks and projects but also streamlines team collaboration and workflow management.

Cons:

There has never been any daunting aspect on Wrike.

Raquel
social media analyst in Brazil
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

A great tool for large teams

4.0 8 months ago

Pros:

Wrike has several functions that can help you on a daily basis to manage teams, understand a little more about the time it takes to complete each task, and stay on top of each task's progress.

Cons:

Today, for each demand a new task is created. If I need to approve some things, I will have several tasks for each approval and once completed, I no longer have access to the history, so this can cause a certain amount of disorganization in the long term. Furthermore, I cannot filter by tasks or keywords to find a specific demand, which is another point that leads to disorganization. These two points are met when using email.

Kazungu
communications in US
Education Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Pros and cons of Wrike as a collaboration tool.

5.0 8 months ago

Comments: Generally I can praise Wrike for its flexibility and customization options.

Pros:

Wrike is great for managing projects because it can change to fit what you need. Whether your team is big or small, Wrike's features can be adjusted to suit your project management style.

Cons:

Its complexity can pose challenges for users unfamiliar with such tools, potentially hindering efficient navigation and task management.

William
Head Of Communications in US
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Wrike has made my work life more organized.KEEP IT UP

5.0 4 months ago

Pros:

I like that I can access my spreadsheet anytime I want without having to switch between different platforms through my mobile app also I like the ability to create custom items,create blue prints,set automation rules,see tasks in a number of views(table view ,Kanban boards etc).

Cons:

Unexpected crashes or functional loss do happen from time to time but they are quite unusual.

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