--- description: Get detailed information about Pipeline CRM and how it can help you meet your business needs. Learn more about Pipeline CRM price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipeline CRM Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Pipeline CRM](/software/75608/pipelinedeals) # Pipeline CRM Canonical: https://www.capterra.com.sg/software/75608/pipelinedeals Page: 1 / 26\ Next: [Next page](https://www.capterra.com.sg/software/75608/pipelinedeals?page=2) > Pipeline CRM is ranked \#1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries. > > Verdict: Rated **4.3/5** by 621 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipeline CRM? Growing businesses with a sales team of 10+ who are into things like: a no-fluff, user-friendly CRM that helps segment leads, accurately forecast sales, and automate time sucking tasks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 621 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SaaS Group - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Start: $25 per user, per month (billed annually) Develop: $33 per user, per month (billed annually) Grow: $49 per user, per month (billed annually) Custom plans are also available for larger teams. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Calendar/Reminder System - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Email Management - Email Marketing - Engagement Tracking - Forecasting - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Mobile Access - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Process/Workflow Automation - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Shared Contacts - Task Management - Third-Party Integrations - Workflow Management ## Integrations (42 total) - 123FormBuilder - ActiveDEMAND - Aircall - Asana - Bedrock Data - Bitium - Breeze - CallRail - Callmaker - Dialpad - Elementor - Finder.io - Formstack Forms - FullContact - Geckoboard ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software) - [Contact Management Software](https://www.capterra.com.sg/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) - [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Was it a waste of time, a scam or a company that doesn’t care? - I still don’t know." — 1.0/5 > **Chris** | *10 October 2024* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: I liked that Pipeline was confident that they could meet my needs when they first spoke with me. > > **Cons**: They failed to listen to my needs until after they had consumed $1000 in expert consultant fees with zero results. > > After a short consultation about how another CRM could not meet my needs, Pipeline assured me that they would be able to do it. I had questions and I was told that to get the answers and help I needed I would have to pay for their expert consultants to help me do the coding. I was very happy to do this. I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs. After several sessions and about $1000 in expenses I didnt have my questions answered or my needs addressed. I was expedited back to the same person who gave me the initial consultation. There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me). The person who gave me the initial consultation never really listened to what I had to say and didnt really care. When I asked him about this after the fact he told me that I was a small business and he couldnt give me any more time. I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation. My $1000 was not refunded and even worse they wasted my time. This is a business that hasn't figured out what to do. ----- ### "Excellent CRM for sales teams" — 5.0/5 > **Joel** | *5 February 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Very flexible custom list reports Unlimited field customization for records Easily manage a small team of reps Very easy to get started using especially if you have not had a strong CRM in your company before > > **Cons**: The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”) Permission controls would be great to be more flexible (its all or nothing per user) > > We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively. ----- ### "CRM Review" — 5.0/5 > **Monte** | *12 February 2019* | Construction | Recommendation rating: 8.0/10 > > **Pros**: It's a great customer data base software. Very easy to use and user friendly. If you know Excel at all....it will be easy to pick up on this. > > **Cons**: Lacks for producing many sales graphs or tracking demos to specific customers. You have to somewhat trick the system for you to know who you demoed to and when. > > Overall it's been pretty good. They are responsive when you call and are willing to help you through any issues. They don't always have the answer to the problem....but they do all they can to figure it out when possible. There are probably more thorough CRM's out there......but bang for the buck, I have to think pipeline deals is one of the best "values" out there. Most of the CRM's we looked at had a lot of cool features that nobody would ever use. We didn't want to pay for things our reps weren't going to use. ----- ### "Huge database keeps us organized" — 5.0/5 > **LINDA** | *12 November 2019* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: All contacts are in one place. If a client calls, we can all tell if that client 'belongs' to another Agent. > > **Cons**: It is a big database so sometimes it is slow to load. Also there are so many features that I am still learning hew to utilize them all > > Every client is in the database. We can tell if they have signed an NDA, where they are, all their contact info, who the client belongs to and more. You can also add Deals and add people to the deal ----- ### "Sales in our office is all about Volume" — 3.0/5 > **Larry** | *28 April 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: It could not be easier to load prospects. We signed up for a library card online. We select the type of businesses we want to pursue. We download spreadsheets of demographic information related to them. We upload those spreadsheets and start calling. > > **Cons**: I am certain that there are programs that provide more management tools. We simply are not that sophisticated with our sales efforts. If it is simply volume you seek, this is the right product. If you are looking for less effort and more management, pick again. > > The program is really not completely intuitive. This has not hurt us as our questions get answered whenever they arise by their support team. We are more successful with our business because of this program. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.com.sg/software/75608/pipelinedeals?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/75608/pipelinedeals) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data