What Is NEOGOV?

NEOGOV provides a high quality and easy-to-use talent management system to service the public sector market. Serving over 6,000 organizations, the company's system supports the entire employee lifecycle, automating recruitment, onboarding, training, and performance management. Customers say NEOGOV helps them save time and money, reduce paper processes, improve regulatory requirement compliance, increase employee productivity and engagement, and provide better services to citizens.

Who Uses NEOGOV?

NEOGOV serves the public sector and higher education markets.

Where can NEOGOV be deployed?

Cloud-based
On-premise

About the vendor

  • NEOGOV
  • Founded in 1998

NEOGOV support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English, Spanish

About the vendor

  • NEOGOV
  • Founded in 1998

NEOGOV support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English, Spanish

NEOGOV videos and images

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Features of NEOGOV

  • 360 Degree Feedback
  • Activity Dashboard
  • Applicant Tracking
  • Assessment Management
  • Blended Learning
  • Built-in Course Authoring
  • CRM
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Tracking
  • Course Management
  • Course Tracking
  • Customizable Branding
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Handbook
  • Employee Profiles
  • Goal Setting / Tracking
  • Individual Development Plans
  • Interview Management
  • Interview Scheduling
  • Job Posting
  • Learning Paths/Tracks
  • On-going Performance Tracking
  • Onboarding
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Review Management
  • Recruitment Management
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Review Cycle Tracking
  • SCORM Compliance
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • Workflow Management

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Reviews of NEOGOV

Average score

Overall
4.3
Ease of Use
4.0
Customer Service
4.2
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Keion L.
Keion L.
Administrative Analyst in US
Verified LinkedIn User
Government Administration, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Applicant Tracking Software

5.0 3 years ago

Comments: My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.

Pros:

What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.

Cons:

There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented

Stacey
Human Resources Assistant Director in US
Government Administration, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Voice of the Customer Drives Continuous Improvement

4.0 12 months ago

Comments: I have been very impressed with the software, customer support, and the demonstrated commitment NEOGOV has to it's products and clients. Innovation never stops!

Pros:

I like that Neogov listens to their users' feedback. They don't just receive comments and recommendations, they use the feedback to constantly improve their customers' experience. Reliable data management and workflows.

Cons:

The enhancements sometimes take a while to implement, but it's to be expected. I'm disappointed in the delay of administrator training for modules like HRIS.

Tammy
Manager, Payroll & Reporting in Canada
Education Management, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

I am the payroll manager but had previously worked in the payroll office for 7 years.

3.0 5 years ago

Pros:

I like that we can customize the software to accommodate 5+ different employee groups which have different payroll rules/collective agreements. It allows the user to make their own changes and test to ensure results are what is expected. This software allows the user to make changes to remain compliant with legislation changes, collective agreement changes, etc.

Cons:

It becomes very difficult for new users to learn the "layers" of the product and understand how integrated everything is. IMUCs, Leave Plans and "programming" type work is difficult for succession planning.

Lisa
Sr. HR Business Partner in US
Government Administration, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It's Great!

4.0 12 months ago

Comments: Overall all, it is a great tool, especially for applicant tracking, allowing us to reassign recruitment activity, see where processes are in real time and eliminating the need for paper and Excel.

Pros:

We primarily use Insight/OHC and Onboard I love the scoring and am looking forward to the enhancements.

Cons:

The software tracks many steps throughout the recruitment process and allows reporting, however, it does not track the SME step as a reportable feature, which is needed for time to hire tracking. Also, the system does not allow the removal of OHC user access to specific recruitments the way it does in Insight. The Conviction Questionnaire, while easy to use, does require multiple steps.

Verified Reviewer
HR Analyst in US
Verified LinkedIn User
Civic & Social Organization, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Great suite for HR professionals

4.0 12 months ago

Pros:

Insight: This is the product I use the most and it has greatly helped me in my job as a Recruiting Manager. I can take a candidate from the beginning all the way to date of hire in one platform. The functionality is very easy. The process also has features to promote diversity and reduce bias which is VERY important to me and the role I serve in the organization.

Cons:

Customization of the PAF is tricky and I wish there were more work arounds to get this form to look that the one we use in our organization. Specifically, we cannot have gender and ethnicity on our PAFs. Very interesting since you organization is promoting inclusivity.