DeltaTouch

by VoltDelta

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DeltaTouch

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Who Uses This Software?

Designed for organizations seeking a multi-channel virtual contact center and/or speech self service on demand solution.

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Product Details

  • Starting Price US$5,000.00/month
  • Free Version No
  • Free Trial No
  • Deployment Installed - Windows
  • Support 24/7 (Live Rep)

Vendor Details

  • VoltDelta
  • http://www.voltdelta.com
  • Founded 1972

About DeltaTouch

VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year.

DeltaTouch Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition