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What Is Buildertrend?

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform.

To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Who Uses Buildertrend?

Buildertrend is ideal for home builders, remodelers and specialty contractors.

Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Lead Opportunities
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs

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Reviews of Buildertrend

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.7
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brian
Brian
Solar Consultant in US
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Revolutionized my sales follow up

5.0 5 years ago

Comments: I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Pros:

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Cons:

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

Buildertrend Response

5 years ago

Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.

Bethany
Office & Project Coordinator in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Platform - Bit Pricey

5.0 5 months ago

Comments: Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business.

Pros:

The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion.

Cons:

Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate.

Buildertrend Response

5 months ago

Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Ashley
Office Manager in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best software for project management with the customer

4.0 last month New

Comments: All in all BT is a good software to send customers change's to approve and pay, track the progress of the project, manager purchase orders and even pay invoices. I highly recommend that you connect your accounting (Quickbooks) to BT to making paying invoices super easy and reducing the tasks on accounting. If you are using the system as its intended and entering all the information in BT, it makes the accounting a breeze and you can even have checks sent from BT!!

Pros:

Buildertrend (BT) is PM software for construction, especially residential. I used this software for project tracking, cost, and communication with the customer. This software has many different features and levels to us it. You have PO's , Change Orders, Invoicing, Blueprints, Selections, etc. Having everything you need in one place makes it easy to have a high level overview of the project and see any detail needed. BT also sync's with Quickbooks making accounting a breeze!

Cons:

Setting up BT can take quite sometime and training is needed for the software. If you are tech savvy, you can probably get away without training but will be missing alot of the features that BT offers that makes it worth it. Also, when syncing with quickbooks, you can get errors and everything must match 100%. It is best if you build everything in quickbooks and then import it into BT when setting up so that you know everything is correct and the accounts are linked.

Tyler
Vice-President in US
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

AVOID THEM AT ALL COSTS

1.0 2 months ago

Comments: In short, awful. I would never do business with this company after the way we were treated. The salesman was hands down the most arrogant and unprofessional person I have spoken to in my research for a new PSA management software for our firm. I would avoid builder trend at all costs!

Pros:

The features they offer are great but their company culture and the people they employ are unprofessional and rude.

Cons:

The salesman assigned to our account was very rude and unprofessional. We were ready to purchase the software but decided not to because we were sooo turned off by their rude and unprofessional salesman.

Janelle
Customer Relations Manager in UK
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Buildertrend has all the features a construction business might need

5.0 4 months ago

Comments: Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations.

Pros:

I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing.

Cons:

It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though.

Buildertrend Response

3 months ago

Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback!