M1 ERP

by ECI Software Solutions

Who Uses M1 ERP?

Job Shops, Fabricators, and Manufacturing, made-to-order and discrete

What Is M1 ERP?

M1 is subscription cloud-based ERP software for manufacturers, enabling you to tie your business operations together in one system to centralized your data. It lets you coordinate and share data across various functions within your businessfrom sales, inventory, scheduling, production, shipping, and more. M1 helps you grow.

M1 ERP Details

ECI Software Solutions

https://www.ecisolutions.com/

Founded 1999

M1 ERP Software - M1 Start Page
M1 ERP Software - M1 Scheduling Board
M1 ERP Software - M1 Job Traveler
M1 ERP Software - M1 Booked vs Inv Calendar
M1 ERP video
M1 ERP Software - M1 Start Page - thumbnail
M1 ERP Software - M1 Scheduling Board - thumbnail
M1 ERP Software - M1 Job Traveler - thumbnail
M1 ERP Software - M1 Booked vs Inv Calendar - thumbnail

Compare M1 ERP with similar products

Starting price

N/A
US$20.00/month
N/A
US$499.00/month

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial No

M1 ERP deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

M1 ERP Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • eCommerce Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Change Order Management
  • Contract/License Management
  • Cost Estimating
  • Cost-to-Completion Tracking
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Estimating
  • Expense Tracking
  • Forecasting
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Subcontractor Management
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Management

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  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Collaboration Tools
  • Compliance Management
  • Cost Tracking
  • Distribution Management
  • Document Management
  • Estimating
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Job Costing
  • Maintenance Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Warehouse Management
  • Work Order Management
  • Workflow Management

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  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Asset Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Client Portal
  • Compliance Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Electronic Signature
  • Equipment Management
  • Forecasting
  • Forms Management
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Project Management
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

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  • 2D Drawing
  • 3D Digital Asset Management
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Approval Process Control
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Client Portal
  • Configuration Management
  • Customizable Branding
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • ERP
  • For Customer Use
  • For Internal Use
  • Inventory Management
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Price / Margin Management
  • Pricing and Cost Calculations
  • Product Catalog
  • Product Data Management
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Product Visualizations
  • Reporting & Statistics
  • Rule-based Configuration
  • Sales Automation
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Self Service Portal
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • eCommerce Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Approval Process Control
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Capacity Planning
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Forecasting
  • Gantt/Timeline View
  • Inventory Management
  • Inventory Tracking
  • Job Scheduling
  • Material Requirements Planning
  • Monitoring
  • Order Management
  • Planning Tools
  • Prioritization
  • Production Management
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budget Control
  • Budgeting/Forecasting
  • Cataloging/Categorization
  • Compliance Management
  • Contract/License Management
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Expense Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Requisition Management
  • Search/Filter
  • Shipping Management
  • Sourcing Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Supplier Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Change Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Equipment Management
  • Forms Management
  • ISO Standards Management
  • Incident Management
  • Inspection Management
  • Issue Management
  • Maintenance Management
  • Monitoring
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

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  • Bills of Lading
  • Container Shipping
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Document Management
  • EDI
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Labeling
  • Multi-Location
  • Ocean Shipping
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Returns Management
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management

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M1 ERP Alternatives

More M1 ERP alternatives

M1 ERP Reviews

Read all reviews

Overall rating

3.7/5

Average score

Ease of Use 3.7
Customer Service 3.6
Features 3.6
Value for Money 3.2

Review software

Share your experiences with other software buyers.

Write a Review!
Angie F.
Accounting
Building Materials, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/08/2018

"I love how easy the modules link with each other"

Comments: Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.

Pros: The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Cons: The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

  • Reviewer Source 
  • Reviewed on 15/08/2018
Timothy M.
CFO
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/04/2018

"M1 - A very visual ERP"

Pros: M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.

Cons: At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/04/2018
Joe S.
General Manager
Machinery, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 01/11/2020

"ECI Support does not understand this product and will not stand behind it."

Pros: If you are able to deploy, implement and customize M1 for your company without any support from ECI this is a good option.

Cons: Support is terrible -
ECi was unwilling to respond to any of my questions on the software's functionality. I have paid for maintenance and support on 9 licenses for over 15 years and they will not even respond to my online request. When I finally called in and waited for a live person they insisted that I needed to pay for training in order to get answers to general use questions about how to setup and use different functions in the software. After 2 hours of paid training I had very few answers to my questions and my trainer "[SENSITIVE CONTENT HIDDEN]" had a list of questions he was going to "get back to me on". It has been several weeks and once again I have no answers and "[SENSITIVE CONTENT HIDDEN]" is ignoring my emails.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 01/11/2020
Joseph F.
Systems Integration Engineer
Machinery, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/11/2019

"Administrator Review"

Comments: As someone who was not involved in the purchase of M1 I have been please with the freedom and flexibility the system provides me as an administrator. Most complaints would be from end users who some times have a hard time with the interface. These complaints are often easily solved with training and super user engagement.

Pros: This software is highly customizable and provides freedom for the many integrations that we implement regularly.

Cons: This software is not the most user friendly for a sizable chunk of our end users. Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly. This issues are largely easily solved by regular attention from the software administrators or super users.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/11/2019
Lauren B.
Industrial Engineering Manager
Consumer Goods, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/11/2019

"M1 Review"

Comments: I use the software daily. Like I said it is very easy to navigate. I wish I knew more about the capabilities and what we can use it for in our industry.

Pros: Once you understand the features and how to navigate, it is a fairly easy software to use. Information is easy to find. It is also easy to query for information.

Cons: There are not any modules available that we know of that can assist in training to understand the features that M1 has to offer. There are several features that we don't use. Features that we wish we knew more about are scheduling and the possibility of integrating a bar code scanning system. Our IT admin has been working on this with M1.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/11/2019