---
description: Get detailed information about MiaRec and how it can help you meet your business needs. Learn more about MiaRec price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiaRec Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [MiaRec](/software/69539/miarec)

# MiaRec

Canonical: https://www.capterra.com.sg/software/69539/miarec

> MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MiaRec?

Contact Centers of all types and sizes of use our SaaS conversation analytics platform to uncover insights, improve agent performance, modernize QA workflows and improve customer experience at scale.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MiaRec
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Antigua & Barbuda, Argentina, Australia, Austria, Bahamas, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Estonia and 15 more

## Features

- Activity Dashboard
- Automatic Transcription
- Call Logging
- Call Monitoring
- Call Recording
- Call Transcription
- Customizable Templates
- Dashboard
- Data Security
- Data Visualization
- Event Triggered Actions
- File Transfer
- Quality Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Self-Service Search
- Sentiment Analysis
- Text Analysis
- Third-Party Integrations

## Integrations (8 total)

- Avaya UCaaS
- Cisco BroadWorks
- Cisco Unified Communications Manager
- Five9
- Microsoft Teams
- Salesforce Starter
- Twilio
- Webex Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)

## Alternatives

1. [inconnect](https://www.capterra.com.sg/software/164772/omnichannel) — 3.9/5 (19 reviews)
2. [OnviSource OmVista](https://www.capterra.com.sg/software/92454/omvista) — 4.6/5 (5 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Calabrio ONE](https://www.capterra.com.sg/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
5. [CXone Mpower](https://www.capterra.com.sg/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Reviews

### "Affordable Call Recording" — 5.0/5

> **Mike** | *2 January 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to setup and very reliable. I have been running this software an an old Dell server for over 6 years without any issues. I am a few version behind, so I'm sure the interface and features are even better now. I have it recording our Yealink IP Phones via Port Mirroring on our switch and it works great.
> 
> **Cons**: Maybe because we have an older version but to playback files in the web browser we have to use Internet Explorer. (Chrome does not work)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/69539/miarec)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/69539/MiaRec/> |
| en-AE | <https://www.capterra.ae/software/69539/miarec> |
| en-AU | <https://www.capterra.com.au/software/69539/miarec> |
| en-CA | <https://www.capterra.ca/software/69539/miarec> |
| en-GB | <https://www.capterra.co.uk/software/69539/miarec> |
| en-IE | <https://www.capterra.ie/software/69539/miarec> |
| en-IL | <https://www.capterra.co.il/software/69539/miarec> |
| en-IN | <https://www.capterra.in/software/69539/miarec> |
| en-NZ | <https://www.capterra.co.nz/software/69539/miarec> |
| en-SG | <https://www.capterra.com.sg/software/69539/miarec> |
| en-ZA | <https://www.capterra.co.za/software/69539/miarec> |

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