---
description: Get detailed information about Availity and how it can help you meet your business needs. Learn more about Availity price, benefits, and disadvantages for businesses in Singapore.
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title: Availity Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Hospital Management Software](/directory/30096/hospital-management/software) > [Availity](/software/68854/availity)

# Availity

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> Business solution platform that assists health care professionals with managing patient health records, claims, revenue and more.
> 
> Verdict: Rated **3.7/5** by 151 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Availity?

Web-based revenue cycle and business solution platform that enables healthcare professionals to monitor clinical records, risk adjustment data, claims, revenue cycle, health benefit plans and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 151 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Availity

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Availity directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Claims Management
- Document Management
- HIPAA Compliant
- In-Patient Management
- Medical Billing
- Out-Patient Management
- Patient Records Management
- Physician Management

## Integrations (17 total)

- AbelMed
- AccuMed
- Aeris IoT
- Agastha EHR
- AllMed PM
- Axxess Home Health
- ChiroTouch
- ClinicTracker
- CoAction Software
- Compulink
- CureMD
- EncounterWorks
- Fastrack
- HealthPRO
- Hi-Tech Software

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hospital Management Software](https://www.capterra.com.sg/directory/30096/hospital-management/software)

## Alternatives

1. [MocDoc HMS](https://www.capterra.com.sg/software/161290/mocdoc-hms) — 4.9/5 (44 reviews)
2. [eHospital Systems](https://www.capterra.com.sg/software/138518/ehospital-systems) — 4.9/5 (63 reviews)
3. [MedQR](https://www.capterra.com.sg/software/1089650/MedQR) — 5.0/5 (2 reviews)
4. [Administrator Plus](https://www.capterra.com.sg/software/22867/administrator-plus) — 4.8/5 (5 reviews)
5. [Lifemaan](https://www.capterra.com.sg/software/1086299/Lifemaan) — 5.0/5 (1 reviews)

## Reviews

### "Good over all." — 4.0/5

> **Sue** | *31 October 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use and it makes sense when trying to figure it out.  It is nice to go to one place for our insurance info.
> 
> **Cons**: Unfortunately, it is not a one stop shop for us.  We have to go to another place to get some of our claims info.
> 
> My experience has been good overall. Easy to use for the most part.  Has a lot of the carriers we work with.

-----

### "Availity-A good tool for Health Insurance Lookup" — 4.0/5

> **Christina** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Makes it very easy to search multiple Insurance Plans.  I like that it saves clients so I can go back to look them up when verifying monthly. The Website is very organized.
> 
> **Cons**: Too many places to search for Remits and Authorizations.  I wish it would let you search by HPT code for all payers.
> 
> I like Availity and the way it's organized better than other Insurance lookup portals. It would be helpful if I could search Cigna and United plans so it was a one stop for searches.

-----

### "It gets the job done" — 4.0/5

> **Verified Reviewer** | *1 May 2026* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: It did a great job with patient eligibility and claim management. It was very user friendly with navigating between different payer spaces. I also felt it was very secure
> 
> **Cons**: It's EOB and remittance viewer was always more difficult than it needed to be. I felt that finding certain payments took longer than it should have
> 
> My overall experience was great. Customer support, security, and claim management were all what was expected.

-----

### "Nightmare on Availity" — 1.0/5

> **Yaelis** | *30 April 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: I’d like to share some concerns about my experience with the call center. Unfortunately, the representatives have not been very helpful. Out of multiple attempts, I’ve only been successful twice in obtaining a prior authorization for one of our patients.&#10;&#10;There has been little to no guidance provided on how to resolve issues, which makes the process more challenging. Additionally, the wait times are extremely long I have personally waited over three hours just to receive a response on a request.

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### "Great for healthcare providers for eligibility, benefits and claims" — 5.0/5

> **Verified Reviewer** | *1 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Availity is great value for money since it is free to providers. It is a great site that provides real time insurance eligibility and benefits information for most insurance carriers. You can submit and keep track of health claims. You can also keep track of all the claims data on availity.
> 
> **Cons**: There is a bit of a learning curve with using Availity. They do provide lots of informational videos and one on one training however.
> 
> Overall my experience with Availity has been great. I have been using it since I first started practicing 7 years and continue to use it to this day.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/68854/availity)

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| en | <https://www.capterra.com/p/68854/Availity/> |
| en-AE | <https://www.capterra.ae/software/68854/availity> |
| en-AU | <https://www.capterra.com.au/software/68854/availity> |
| en-CA | <https://www.capterra.ca/software/68854/availity> |
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