--- description: Get detailed information about Availity and how it can help you meet your business needs. Learn more about Availity price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Availity Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Hospital Management Software](/directory/30096/hospital-management/software) > [Availity](/software/68854/availity) # Availity Canonical: https://www.capterra.com.sg/software/68854/availity Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/68854/availity?page=2) > Business solution platform that assists health care professionals with managing patient health records, claims, revenue and more. > > Verdict: Rated **3.7/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Availity? Web-based revenue cycle and business solution platform that enables healthcare professionals to monitor clinical records, risk adjustment data, claims, revenue cycle, health benefit plans and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 155 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Availity ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Availity directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Claims Management - Document Management - HIPAA Compliant - In-Patient Management - Medical Billing - Out-Patient Management - Patient Records Management - Physician Management ## Integrations (15 total) - AbelMed - AccuMed - Aeris IoT - Agastha EHR - Axxess Home Health - ChiroTouch - ClinicTracker - CoAction Software - Compulink - CureMD - EncounterWorks - Fastrack - HealthPRO - eClinicalWorks - eTHOMAS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hospital Management Software](https://www.capterra.com.sg/directory/30096/hospital-management/software) ## Related Categories - [Hospital Management Software](https://www.capterra.com.sg/directory/30096/hospital-management/software) - [Human Services Software](https://www.capterra.com.sg/directory/30660/human-services/software) ## Alternatives 1. [eHospital Systems](https://www.capterra.com.sg/software/138518/ehospital-systems) — 4.9/5 (73 reviews) 2. [MocDoc HMS](https://www.capterra.com.sg/software/161290/mocdoc-hms) — 4.9/5 (44 reviews) 3. [MedQR](https://www.capterra.com.sg/software/1089650/MedQR) — 5.0/5 (2 reviews) 4. [Administrator Plus](https://www.capterra.com.sg/software/22867/administrator-plus) — 4.8/5 (5 reviews) 5. [Lifemaan](https://www.capterra.com.sg/software/1086299/Lifemaan) — 5.0/5 (1 reviews) ## Reviews ### "Good over all." — 4.0/5 > **Sue** | *31 October 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use and it makes sense when trying to figure it out. It is nice to go to one place for our insurance info. > > **Cons**: Unfortunately, it is not a one stop shop for us. We have to go to another place to get some of our claims info. > > My experience has been good overall. Easy to use for the most part. Has a lot of the carriers we work with. ----- ### "Availity-A good tool for Health Insurance Lookup" — 4.0/5 > **Christina** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Makes it very easy to search multiple Insurance Plans. I like that it saves clients so I can go back to look them up when verifying monthly. The Website is very organized. > > **Cons**: Too many places to search for Remits and Authorizations. I wish it would let you search by HPT code for all payers. > > I like Availity and the way it's organized better than other Insurance lookup portals. It would be helpful if I could search Cigna and United plans so it was a one stop for searches. ----- ### "Worst Customer Service Ever Ever Provided" — 1.0/5 > **Susan** | *2 September 2026* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: At this point none even though in the past i have received excellent customer service but today someone who did not care about her job or the issue i was facing came on the line and proceeded to give me the worst customer service of my life. She was apathetic to my situation and it appeared she could not wait to get me off the phone. > > **Cons**: I have been using their remittance viewer to check on check payments and to see which claims have been rejected and the reason for the rejection. So far everything was going great i have been able to download the files in an excel version and complete my weekly audit process. On \[sensitive content hidden\] a check was issued and paid to the business but it was never listed in the remittance viewer. I called and was told a ticket would be issued. I was asked for the NPI number that was associated with the check i provided the info and then i received a message saying the ticket was closed and I was referred to provider payments.com. I was never told why the check did not show up in remittance viewer. So today i called to inquire on why the check did not show up on remittance viewer because it appears that there are other payments we are expecting that are not showing up in the remittance viewer. The individual who assisted me on \[sensitive content hidden\] repeated the message of going to provider payments after i gave her the ticket number. I asked why the checks were not showing up and she replied check with provider payments she could not help me any further i asked to speak to someone else who could assist or even a supervisor she said there was no supervisor and no one else would assist me. So i'm here left with this issue still not resolved still not clear why the check did not show up on their portal and if we should be using this portal going forwards. She did not care about my issue she was smirking on the phone which made me extremely frustrated and I told her she was not qualified for her job. I hung up and when i called again the call center message said there were 3 callers ahead of me with a 13 mins wait time that kept increasing to 14 mins then 15 mins so i hung up immediately blocked my number and called again and miraculously I was first in line i had to hang up after waiting a while for someone to come to the phone. Extremely appalling customer service. > > Horrible worst customer service i've ever experienced. Apathetic customer service lack of concern for resolving my issue and made it seem she was doing me a favor by listening to me. ----- ### "Availity is terrible" — 1.0/5 > **Amanda** | *15 September 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > **Cons**: Everything. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. > > Not good. Website is not user friendly, not to mention worthless when trying to use for checking and starting prior authorization. Customer service is about as useless. ----- ### "Great for healthcare providers for eligibility, benefits and claims" — 5.0/5 > **Verified Reviewer** | *1 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Availity is great value for money since it is free to providers. It is a great site that provides real time insurance eligibility and benefits information for most insurance carriers. You can submit and keep track of health claims. You can also keep track of all the claims data on availity. > > **Cons**: There is a bit of a learning curve with using Availity. They do provide lots of informational videos and one on one training however. > > Overall my experience with Availity has been great. I have been using it since I first started practicing 7 years and continue to use it to this day. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/68854/availity?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/68854/availity) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data