---
description: Get detailed information about ZyDoc and how it can help you meet your business needs. Learn more about ZyDoc price, benefits, and disadvantages for businesses in Singapore.
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title: ZyDoc Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Medical Transcription Software](/directory/30212/medical-transcription/software) > [ZyDoc](/software/68235/zydoc-transcription)

# ZyDoc

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> AI medical transcription with U.S.-based specialist review and direct EHR insertion at 99.6% accuracy across 20-plus specialties.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ZyDoc?

Physicians across 20-plus specialties, solo practices to large medical groups, ambulatory surgery centers, IMEs, hospital and enterprise health systems, plus EHR and RCM companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZyDoc
- **Location**: Islandia, US
- **Founded**: 1993

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ZyScribe Automated Transcription is Free. Call and mention Capterra.  Optional Stat editing is $0.10 per line after the automated version is returned. EHR integration starts at $75/user/month. Some EHRs are pre-integrated such as athena1
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Abbreviation Detection
- Audio File Management
- Audio/video file upload
- Automatic Transcription
- Charting
- Customizable Macros
- Medical Terminology Database
- Mobile Access
- Natural Language Processing
- Speech Recognition
- Text Editing
- Voice Capture

## Integrations (12 total)

- AdvancedMD EHR
- Athena
- DrChrono
- EPIC
- MEDITECH Expanse
- NextGen
- NextGen Behavioral Health Suite
- NextGen Enterprise
- Nextech EHR & PM
- Oracle Health Ambulatory Suite
- Oracle Health EHR
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Transcription Software](https://www.capterra.com.sg/directory/30212/medical-transcription/software)

## Related Categories

- [Medical Transcription Software](https://www.capterra.com.sg/directory/30212/medical-transcription/software)
- [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software)

## Alternatives

1. [Sunoh](https://www.capterra.com.sg/software/1060811/sunoh) — 4.1/5 (37 reviews)
2. [DeepScribe](https://www.capterra.com.sg/software/1014812/deepscribe) — 4.3/5 (8 reviews)
3. [INVOX Medical](https://www.capterra.com.sg/software/200569/invox-medical) — 4.3/5 (22 reviews)
4. [QuickIntell](https://www.capterra.com.sg/software/1078383/QuickIntell) — 4.0/5 (2 reviews)
5. [Skriber](https://www.capterra.com.sg/software/1076624/Skriber) — 3.0/5 (3 reviews)

## Reviews

### "A Portable Translation Option" — 5.0/5

> **Michelle** | *12 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: One of the most beneficial features of ZyDoc is the ability to interface with our EMR (eClinicalWorks) and allowing the Providers access their patient schedules via their smartphone for quick and efficient dictation virtually anywhere.  In addition, the use of provider specific macros and mapping to appropriate locations within our EMR documentation allows for productive use of the documentation time.
> 
> **Cons**: While there have been limited issues that would be considered major, all applications have their quirks and room for improvement.  I feel that any issues we had, were rectified promptly and correctly with the proper support team.  I think one thing that might be more useful in this instant response culture we all work in, might be a quicker turn around, although it is most times very acceptable.
> 
> In the several years that I have supported the application and worked with the ZyDoc team, I have been very impressed with their commitment to a quality product and quick response.  The ability to interface with the EMR using a smartphone has improved our ability to spend more quality time with the patients and ensure that prompt documentation occurs.  Additionally, our facility offers several specialties and the adaptation to the terminology specific to these specialties allows for professional and accurate patient documentation without constant manual intervention.&#10;I have been very pleased with the support from my contact person, she has always been available for me and always offered a solution or additional contact person when needed.

-----

### "Hassle-free accurate notes" — 5.0/5

> **Mark** | *21 November 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I can submit audio files from my Philips recorder, and the completed documents look right the first time.
> 
> **Cons**: When I was first looking at using the software, their website didn't have screenshots or videos of the software and its features.  They gave me a one-on-one demo, but I would have preferred to have tried it out myself.
> 
> I have used this software for years.  The platform is quick to set up and it saves a ton of time editing notes.

-----

### "Zydoc Services for an Orthopaedic and Medical-Legal Practice" — 5.0/5

> **Steven** | *13 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: High volume chart notes and multi-page detailed medical legal reports were transcribed accurately with turnaround times under 24 hours. Website interface was exceptionally easy to edit my documents and store/search years of transcriptions. Customer support never failed to resolve any issue I had, from technical hardware/software issues, to document formatting with very little downtime. Flexibility to customize my routine work allowed my workflow volume to easily expand as my business increased.
> 
> **Cons**: I least liked not being able to use Apple products in the early years of my relationship with them. This was eventually resolved allowing me to use the entire suite of apple products seamlessly.
> 
> I have been a Zydoc customer for over 20 years. They have been the sole provider of medical transcription services for my Orthopaedic Surgery practice and my Medical-Legal consulting business. They have been and continue to be exceptional in all aspects. Highly recommended.

-----

### "Wonderful customer service" — 5.0/5

> **Robin** | *13 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Zydoc is very user-friendly, and their customer service has been outstanding. Anytime I've had an issue, \[sensitive content hidden\] has helped me right away. The surgeons never have any problems with dictation, and the editing process is simple and efficient.
> 
> **Cons**: Sometimes they change their format but I am usually notified ahead of time so it hasn't been a problem.
> 
> I have been very happy with their service and like I said, if I have ever experienced an issue or a Surgeon has an issue, \[sensitive content hidden\] responds or calls within minutes.

-----

### "Efficient, User friendly, and Easy to work with. Great customer service." — 5.0/5

> **Tricia** | *12 August 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is top notch. Any time I have had an issue, I sent an email and received a response very quickly-I would guess within an hour. They are also friendly and willing to accommodate and make changes based on my preferences for things. They welcome feedback without ever getting defensive. The Zydoc system is very easy to use as well-user friendly. I am not very good with technology, so this is a major bonus for me.
> 
> **Cons**: There have been a few hiccups along the way, but they were all minor-nothing serious. I had a short time when a transcriber failed to transcribe my words exactly as they were. For example, typing "Did not" instead of "Didn't." When you have to go through and make all those changes during the proofreading portion, it can be very time intensive. I notified Zydoc, they were extremely responsive, and the issue was correct. I have not had that problem since.
> 
> Very happy with my overall experience. User friendly, responsive, willing to make changes without being defensive and super easy to work with in general. Their prices are also good in my opinion.

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## Links

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