---
description: Get detailed information about ZyDoc and how it can help you meet your business needs. Learn more about ZyDoc price, benefits, and disadvantages for businesses in Singapore.
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title: ZyDoc Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Medical Transcription Software](/directory/30212/medical-transcription/software) > [ZyDoc](/software/68235/zydoc-transcription)

# ZyDoc

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> AI medical transcription with U.S.-based specialist review and direct EHR insertion at 99.6% accuracy across 20-plus specialties.
> 
> Verdict: Rated **4.8/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ZyDoc?

Physicians across 20-plus specialties, solo practices to large medical groups, ambulatory surgery centers, IMEs, hospital and enterprise health systems, plus EHR and RCM companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 18 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZyDoc
- **Location**: Islandia, US
- **Founded**: 1993

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ZyScribe Automated Transcription is FREE. Call and mention Capterra.  Optional Stat editing is $0.10 per line after the automated version is returned. EHR integration starts at $75/user/month. Some EHRs are pre-integrated such as AthenaOne.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Abbreviation Detection
- Audio File Management
- Audio/video file upload
- Automatic Transcription
- Charting
- Customizable Macros
- Medical Terminology Database
- Mobile Access
- Natural Language Processing
- Speech Recognition
- Text Editing
- Voice Capture

## Integrations (12 total)

- AdvancedEHR
- Athena
- DrChrono
- EPIC
- MEDITECH Expanse
- NextGen
- NextGen Behavioral Health Suite
- NextGen Enterprise
- Nextech EHR & PM
- Oracle Health Ambulatory Suite
- Oracle Health EHR
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Transcription Software](https://www.capterra.com.sg/directory/30212/medical-transcription/software)

## Related Categories

- [Medical Transcription Software](https://www.capterra.com.sg/directory/30212/medical-transcription/software)
- [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software)

## Alternatives

1. [Sunoh](https://www.capterra.com.sg/software/1060811/sunoh) — 4.1/5 (37 reviews)
2. [DeepScribe](https://www.capterra.com.sg/software/1014812/deepscribe) — 4.3/5 (8 reviews)
3. [INVOX Medical](https://www.capterra.com.sg/software/200569/invox-medical) — 4.3/5 (22 reviews)
4. [QuickIntell](https://www.capterra.com.sg/software/1078383/QuickIntell) — 4.0/5 (2 reviews)
5. [Skriber](https://www.capterra.com.sg/software/1076624/Skriber) — 3.0/5 (3 reviews)

## Reviews

### "Amazing product and service" — 5.0/5

> **Jamie** | *12 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about ZyDoc is how easy it makes dictating our medical letters. We use it primarily for physician correspondence and medical letters, and it has made the process much more efficient. Instead of spending time typing letters, our providers can dictate them quickly and have them processed without disrupting their workflow.&#10;&#10;It is very user-friendly and has helped us save a significant amount of time. For a busy medical office, having a reliable dictation service makes a big difference in keeping letters completed and sent out in a timely manner.&#10;&#10;I also appreciate how well it fits into our existing workflow. It is simple for our providers to use, and the time savings for both the physicians and administrative staff make it a valuable service for our office.&#10;&#10;Overall, I would recommend ZyDoc to other medical practices that rely heavily on physician-dictated letters.
> 
> **Cons**: One feature I wish ZyDoc offered is the ability to automatically add each doctor's electronic signature to the completed letter. This would make the process even more efficient and eliminate an additional step for our staff.&#10;&#10;Other than that, I really don't have many cons to mention. ZyDoc is a wonderful product and service. It has made dictating our medical letters much easier and more efficient, and the time savings for both our physicians and staff are significant. Overall, we have been very happy with the service.
> 
> My overall experience with ZyDoc has been very positive. We primarily use ZyDoc for dictating medical letters, and it has made the process much easier and more efficient for our office. Our physicians can quickly dictate their letters without having to spend time typing them, which saves valuable time for both the doctors and our administrative staff.&#10;&#10;The service is easy to use, reliable, and has become a helpful part of our daily workflow. While I would love to see the option to automatically add each physician's signature to the completed letters, this is a relatively minor issue.&#10;&#10;Overall, ZyDoc is a wonderful product and service, and I would definitely recommend it to other medical practices looking for an efficient solution for physician-dictated letters.

-----

### "Zydoc Services for an Orthopaedic and Medical-Legal Practice" — 5.0/5

> **Steven** | *13 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: High volume chart notes and multi-page detailed medical legal reports were transcribed accurately with turnaround times under 24 hours. Website interface was exceptionally easy to edit my documents and store/search years of transcriptions. Customer support never failed to resolve any issue I had, from technical hardware/software issues, to document formatting with very little downtime. Flexibility to customize my routine work allowed my workflow volume to easily expand as my business increased.
> 
> **Cons**: I least liked not being able to use Apple products in the early years of my relationship with them. This was eventually resolved allowing me to use the entire suite of apple products seamlessly.
> 
> I have been a Zydoc customer for over 20 years. They have been the sole provider of medical transcription services for my Orthopaedic Surgery practice and my Medical-Legal consulting business. They have been and continue to be exceptional in all aspects. Highly recommended.

-----

### "A Portable Translation Option" — 5.0/5

> **Michelle** | *12 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: One of the most beneficial features of ZyDoc is the ability to interface with our EMR (eClinicalWorks) and allowing the Providers access their patient schedules via their smartphone for quick and efficient dictation virtually anywhere.  In addition, the use of provider specific macros and mapping to appropriate locations within our EMR documentation allows for productive use of the documentation time.
> 
> **Cons**: While there have been limited issues that would be considered major, all applications have their quirks and room for improvement.  I feel that any issues we had, were rectified promptly and correctly with the proper support team.  I think one thing that might be more useful in this instant response culture we all work in, might be a quicker turn around, although it is most times very acceptable.
> 
> In the several years that I have supported the application and worked with the ZyDoc team, I have been very impressed with their commitment to a quality product and quick response.  The ability to interface with the EMR using a smartphone has improved our ability to spend more quality time with the patients and ensure that prompt documentation occurs.  Additionally, our facility offers several specialties and the adaptation to the terminology specific to these specialties allows for professional and accurate patient documentation without constant manual intervention.&#10;I have been very pleased with the support from my contact person, she has always been available for me and always offered a solution or additional contact person when needed.

-----

### "Wonderful customer service" — 5.0/5

> **Robin** | *13 August 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Zydoc is very user-friendly, and their customer service has been outstanding. Anytime I've had an issue, \[sensitive content hidden\] has helped me right away. The surgeons never have any problems with dictation, and the editing process is simple and efficient.
> 
> **Cons**: Sometimes they change their format but I am usually notified ahead of time so it hasn't been a problem.
> 
> I have been very happy with their service and like I said, if I have ever experienced an issue or a Surgeon has an issue, \[sensitive content hidden\] responds or calls within minutes.

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### "Patient specialist" — 5.0/5

> **Melissa** | *8 September 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to access to upload dictation and review notes, make any changes to names and download when needed without any hassle
> 
> **Cons**: Not applicable / no issues, to access patients notes. nothing that i can think of that will make me not like zydoc
> 
> \[sensitive content hidden\] are very helpful with any questions that we have. willing to set up meetings to show how to make changes and teach new things that can be done

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