Absorb LMS

Flexible and very complete LMS

Pros:

It stands out for its simplicity of use and its pleasant user interface. It offers great flexibility in the design of learning experiences, adapting them to the characteristics of each training process. It has an electronic signature so that participants can demonstrate that they met the requirements of their training process. Integrates seamlessly with any eLearning content library.

Cons:

I consider that this is a platform with a lot of potential, the only thing that I think can be improved is to simplify some processes to make the configuration easier.

All-in-one learning platform for Everyone

Comments: I have been using the Absorb LMS for a few years, and have been very pleased with their platform. It is user-friendly, offers a great range of features, is well-supported and highly customisable. The training program setup and course creation process has been easy to learn and manage. I especially appreciate the reporting features which are very user-friendly and provide meaningful data. I also think Absorb has done a great job of creating an online community of customers which is a great resource for ideas and best practices.

Pros:

The features most impactful in Absorb LMS are customizability, scalability, analytics, and reporting. Users can easily customize the look and feel of the platform to best suit their organization's needs. Additionally, it can be scaled up or down depending on the size of the organization and their training needs. The analytics and reporting tools provided by Absorb LMS make it easy to track learner engagement and course effectiveness. Additionally, Absorb's API also allows organizations to easily integrate Absorb into existing business processes. Finally, Absorb LMS is incredibly easy to use and provides a straightforward user interface for authors and learners.

Cons:

One of the areas of least satisfaction with Absorb LMS is the amount of setup required to configure the system. This can be particularly challenging for non-technical users and requires a fair amount of time and energy to get the system settings just right. Additionally, the interface of the interface and navigation could be more intuitive.

Alternatives Considered: WizIQ LMS, eFront and Docebo

Reasons for Switching to Absorb LMS: Absorb LMS stood out to us as a comprehensive, cost-effective, and intuitive platform that addressed all of our training needs. It provides a comprehensive range of features and customization options, making it easy to customize and configure the system to our specific needs. The customization flexibility also allows us to create automated rules and automate much of the training process. It offers scalability for growth, flexibility for changes, and has robust security measures in place to protect our data. Finally, the Absorb LMS is one of the most cost-effective options on the market. That combination of features makes it an easy choice for a reliable and successful implementation of our online training.

Great Software, Suffers terribly from its customer service.

Comments: I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere.
The software is good, though it doesnt manage blended learning easily which is frustrating.
Customer Support is absolutely non existent.

Pros:

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

Cons:

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Intuitive, Adaptable System

Comments: We have not had the option to easily view student logins, update courses, create courses and manage our student experience to date, and Absorb has solved all of these problems immediately. The system has been very easy to set-up, easy to navigate within - from a student and admin experience - and the Absorb Create function is invaluable.

Pros:

The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, [sensitive content hidden], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.

Cons:

Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner.

Alternatives Considered: Simplify LMS and Docebo

Reasons for Choosing Absorb LMS: Our previous LMS did not have any of the functionality we needed. It was set-up without planning or assessment of our requirements.

Reasons for Switching to Absorb LMS: The features available in Absorb LMS were similar to these other products, but Absorb Create and the pricepoint were what set Absorb apart.

Making My Life Easier

Comments: My overall experience has been great. The LMS has allowed me to build an entire corporate training program while simultaneously building the LMS to support it. The time-based credential reporting and compliance tracking has allowed to avoid those possible awkward moments with clients' specific training requirements. With this tracking and reporting, we're also able to respond to a client's immediate need by knowing who is qualified and current on a given access or occupational training requirement.

Pros:

The Absorb LMS is easily customizable and Admin/Learner user-friendly. This allowed me to expand my Training effort and capabilities with not only scope but greater efficiencies in that I can customize the LMS to meet the varying needs of my different stakeholders.

Cons:

If there is a negative, it is in the format of the Training Transcript when printed, or exported as an electronic file. The courses appear in alphabetical order without the ability to filter for a time period, or sort chronologically. This frustrates Supervisors who then have to review the entire transcript to find what training an employee has completed in the last year. I understand the Transcript are being reworked by Absorb for 2022, so this may become a non-issue.

Alternatives Considered: Accord LMS, Totara Learn, Adobe Learning Manager, Cornerstone LMS and Litmos

Reasons for Choosing Absorb LMS: I was seeking a fully supported proprietary platform with the enhanced features and functionality my training program had grown to demand.

Reasons for Switching to Absorb LMS: Absorb met the overlapping sweet spot between cost, features, supported company size, and alignment with the structure of our training program.