Salesforce Sales Cloud

What Is Salesforce Sales Cloud?

Salesforce helps Singapore small and medium businesses pivot to business growth with 80% grant support Salesforce has partnered with Enterprise Singapore (a Singapore government statutory board) to be a pre-approved PSG (Productivity Solutions Grant) and aims to help small and medium businesses in Singapore accelerate digital transformation, increase productivity, and close deals more efficiently. Learn more on how you can kickstart your technology journey with grant support of up to 80%.

Who Uses Salesforce Sales Cloud?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Where can Salesforce Sales Cloud be deployed?

Cloud-based
On-premise

About the vendor

  • Salesforce
  • Located in San Francisco, US
  • Founded in 2003

Salesforce Sales Cloud support

  • Phone Support
  • Chat

Countries available

Australia, Austria, Canada, China, Germany and 10 others

Languages

English, French, German, Italian, Russian and 2 others

About the vendor

  • Salesforce
  • Located in San Francisco, US
  • Founded in 2003

Salesforce Sales Cloud support

  • Phone Support
  • Chat

Countries available

Australia, Austria, Canada, China, Germany and 10 others

Languages

English, French, German, Italian, Russian and 2 others

Salesforce Sales Cloud videos and images

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Compare Salesforce Sales Cloud with similar products

Salesforce Sales Cloud

Salesforce Sales Cloud

Pricing not provided by vendor
Free Version
Free Trial
US$50.00/month
Free Version
Free Trial
US$0.00
Free Version
Free Trial
US$0.00/month
Free Version
Free Trial

Features of Salesforce Sales Cloud

  • AI/Machine Learning
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Dialer
  • Batch Processing
  • Bid Management
  • Budgeting/Forecasting
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Campaign Management
  • Cataloging/Categorization
  • Change Order Management
  • Channel Management
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer Social Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Estimating
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Interaction Tracking
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Patient Communications
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Project Tracking
  • Prospecting Tools
  • Quality Management
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Approval
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Subcontractor Management
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Transaction Management
  • Visual Analytics
  • Web-based Deployment
  • Workflow Management

Salesforce Sales Cloud Alternatives

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Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence. Learn more about NetSuite
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Redtail CRM is a web-based easy-to-use client management solution designed specifically for Financial Professionals.
Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
ServiceNow Customer Service Management is built for the digitally connected service economy.
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the
NetSuite CRM+ delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution.
Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Cloud computing platform for VM creation, building and running web-based applications, smart client applications, and XML web services.
Zoho Expense has powerful features to handle travel and expenses, control spending, and customize and automate business processes. Learn more about Zoho Expense

Reviews of Salesforce Sales Cloud

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.1
Features
4.4
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lori
Lori
Director of Client Services in US
Verified LinkedIn User
Financial Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Old Reliable

5.0 last month New

Pros:

I like the fact that SalesForce has been around for a very long time. I do not have to worry that there will be product changes, management changes or other disruptions that would affect my access to the software.

Cons:

It is pricey and you will have to pay for a build to customize. The financial outlay for a new company can be significant. The support lines are sometimes lacking in specific knowledge and find that we can fix our issues ourselves faster.

Armin
SDR in US
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Clustered CRM but definitely a must to help keep track of deals and projects

4.0 last month New

Comments: Overall, Salesforce has been a reliable tool for managing deals and providing data and metrics at a granular level.

Pros:

I've used Salesforce for 5 years now across 3 different SaaS companies. I've also used previous tools (Bullhorn, Hubspot, Outreach, Zoho, etc...) and Salesforce has some very impressive data and analytics that can be easily accessible. I also love deal pipeline management and visualization. We are able to provide a dashboard with different metrics. You can do that with those other tools but not as granular as Salesforce.

Cons:

I really don't like how it is clustered and certain members of the team have difficulty navigating through the platform. Also, from the operations perspective, it can be difficult to get too granular and automating it to a different month gets very manual. Not a deal breaker but sometimes it takes some time to get it populated for each team member or as a whole sales team.

Mike
CEO in US
Construction, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Over priced, no support, sell you products you don’t need, scam billing

1.0 3 weeks ago New

Comments: Ripoff

Pros:

Nothing. Overprice, extremely expensive ,no support, they sell you products that you don’t need and you could not use because they have no technical support. They want you to hire so called implementation partner that they charge arm and leg and it will take them months to customize why both Salesforce and implementation partner charging you. Such ripoff.

Cons:

Overprice, extremely expensive ,no support, they sell you products that you don’t need and you could not use because they have no technical support. They want you to hire so called implementation partner that they charge arm and leg and it will take them months to customize why both Salesforce and implementation partner charging you. Such ripoff.

chow
chow
marketing specialist in Japan
Verified LinkedIn User
Computer Software, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Salesforce Sales Cloud is an on-demand CRM platform for small

5.0 4 months ago

Comments: Salesforce Sales Cloud is an on-demand CRM platform for small, medium, and big enterprises that focuses on sales and customer connections. CRM capabilities on this platform include lead management, marketing automation, and contact management. These systems can be used to manage client accounts, track leads, run and monitor marketing campaigns, and provide post-sale customer service.

Pros:

Because reminders, sales tracking databases, task managers, and calendar features have become key components of the daily routine, Salesforce is not only incredibly easy to use, but also extremely beneficial for all sales professionals within a specific group. Because we work in such a fast-paced and ever-changing environment, all members of our team must be familiar with sales, finance, and servicing processes in order to maximize all possible transactions and convert units as rapidly as possible.

Cons:

I have yet to come across any Salesforce disadvantages, as the software has proven to be extremely useful in keeping my Sales team informed, on time, converting more leads, and more invested in their work output by setting daily reminders to hold each Salesman accountable for their daily tasks and follow ups.

Sylvester
Student in Ghana
Banking, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sales force for your product

5.0 last week New

Comments: I've been utilizing business highlights for a very long time in addition to and it's had the option to smooth out a great deal of new business and customers that are hoping to develop and learn commitment and various procedures they need assistance with.

Pros:

Salesforce Sales Cloud can get a ton of things done without paying out more cash to deal with your organization and content.

Cons:

Now and again the back and programming isn't liquid and connections will be handicapped for clients on the off chance that they don't have full consents to get to everything.