Salesforce Sales Cloud

Sales ops made easy

Pros:

Salesforce user interface is easy to work with and makes it easy to track and update opportunities.

Cons:

Sometimes the UI can get overwhelming tabs inside tabs can get difficult to know where you are.

For sales it is an excellent CRM tool

Comments: I've found it to be quite useful for prospecting, and I imagine that eventually every salesperson will be seeking for a platform as user- and maintenance-friendly as this one. The biggest issue that salesforce has helped me with is keeping track of and documenting all of the potential clients that are interested in purchasing our goods.

Pros:

I enjoy how Salesforce Sales cloud shows me the status of every deal in progress. Potentially lucrative transactions can be monitored and sorted by me. I can enter work and then generate unique reports.

Cons:

It ended up costing our company a lot of money. that was the main cause for alarm. However, it had excellent functionality. Data entry can be a burden at times.

Sloppy, sloppy, sloppy

Comments: It's bad. Everything I do, whether it be referencing info, adding info, starting a case, working a case, even closing a case now takes about twice a long. I can't beleive whatever salesmen have managed to sell this straight up,poorly made program to any company let alone all of them but it's a bad product made by people who seem to have never had a job before or done any administrative work before. Outlook is also a terrible program but can do anything Salesforce can do and better.

Pros:

Probably good for management as so much data is recorded but daily users productivity will fall dramatically as most of that data must still be recorded manually and this sloppy system does not make it easy to do.

Cons:

It really can't handle emails in an organized manner so if you use emails it will slow the process to a crawl. Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double clicking text to highlight or copy will completely throw the system into chaos and CANNOT be done (indicative of poorly planned and coded system right there. Particularly one made for data collection) so never do that, the first line of an email often needs to be scrolled down to beyond a full page down only to scroll pages back up to add info needed from email to details section.Never seen or used a more sloppy and user unfriendly system I can't think of one thing in my day to day job that Salesforce hasn't made harder to access and more difficult to process. Generally speaking it is very sloppy, not user friendly, difficult to read and use compared to all other programs. Downright sloppy and slow

Salesforce helps us bring potential customers together in one convenient place

Comments: Salesforce's Sales Cloud integrates my sales. If a customer needs more time to think about whether or not to purchase our services, I can save time by returning to the previous order I put in Salesforce Sales Cloud rather than creating a new opportunity.

Pros:

I like that it can help us get our sales department more organized, that it's easy to use, and that I can save all of my leads in one place. Furthermore, because to Salesforce's popularity and scale, virtually every other tool or piece of software exists or is in the process of developing an integration with Salesforce.

Cons:

There is a steep learning curve associated with using Salesforce Sales Cloud, as it is not intuitive to novice users. Salesforce Sales Cloud's pricing structure may be out of reach for startups and other small organizations.

Salesforce is one of the best and most reliable CRM system

Comments: Using triggers, workflow rules, and approval processes, this software streamlines otherwise time-consuming activities for its users. It's also a fantastic hub for efficient data administration.

Pros:

Customers' inquiries and purchases can be monitored in real time. Users may efficiently manage their own or their company's unique perspectives by creating custom fields, processes, validation rules, etc. I doubt that I could be as productive as I am now without Salesforce. If you want to target the right people at the right time, you need a system that lets you stay on top of things and see things from your prospects' points of view.

Cons:

However, its complex price structure and the fact that businesses need modification and integerations make it too expensive for start-ups and smaller enterprises.