--- description: Get detailed information about Salesforce Sales Cloud and how it can help you meet your business needs. Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.com.sg/software/61368/salesforce Page: 1 / 752\ Next: [Next page](https://www.capterra.com.sg/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18768 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting - Auto-Dialer - CRM - CRM Integration - Call Center Management - Call List Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Profiles - Dashboard - Data Entry - Data Security - Document Management - Email Management - Email Marketing - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Management - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Price Optimization - Prioritization - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - User Management ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.com.sg/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.com.sg/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [EngageBay CRM](https://www.capterra.com.sg/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "The good and bad about Salesforce" — 4.0/5 > **Bill** | *5 December 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management. > > **Cons**: If i am being honest the cost..it adds up quick and you have to watch extra fees. It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy > > I think its solid if you have the budget and team to follow the need steps to capture and build the data or accounts ----- ### "Strong CRM Functionality with Minor Technical Constraints" — 5.0/5 > **Lillian** | *12 February 2026* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: - Keep track of all the customer information and sales motion from start to finish - Ability to integrate with other apps or programs - Ability to generate report and dashboard and highly customizable > > **Cons**: Unable to use formula if the referencing field is also formulated, or the formula / script gets really long, so some metrics have to be calculated outside of Salesforce > > My overall experience with Salesforce Sales Cloud has been positive. It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close. I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools. The reporting and dashboard functionality is particularly powerful—highly customizable and flexible enough to support a wide range of business metrics and analysis needs. That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system. Overall, however, it is a robust and scalable platform that effectively supports sales operations and reporting. ----- ### "Accounting/ Sales" — 3.0/5 > **YURI** | *12 March 2026* | Construction | Recommendation rating: 3.0/10 > > **Pros**: The pros of Salesforce was that the customer service is good and they answer pretty quick. If you have a problem they are ready to help. > > **Cons**: The Cons with this program for me was that it was too much. It's not as easy to use, it has a lot of functions that it becomes overwhelming. > > I really did not like using the system. It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times. ----- ### "Salesforce for B2B Software Sales" — 4.0/5 > **Marissa** | *15 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It keeps all accounts organized and can be customizable to the company's reporting needs. This includes ownership, contact/account details, and pipeline management (activity, logging calls, etc.). > > **Cons**: Some Salesforce instances can be very confusing and complex. My company is still working through system changes with an acquisition and I am working in two different Salesforce instances. One is simple. The other is confusing. > > Since Salesforce is compatible with many different systems and integrates well, it makes day to day workflows and operations much easier. ----- Page: 1 / 752\ Next: [Next page](https://www.capterra.com.sg/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data