Salesforce Sales Cloud

What Is Salesforce Sales Cloud?

Salesforce helps Singapore small and medium businesses pivot to business growth with 80% grant support Salesforce has partnered with Enterprise Singapore (a Singapore government statutory board) to be a pre-approved PSG (Productivity Solutions Grant) and aims to help small and medium businesses in Singapore accelerate digital transformation, increase productivity, and close deals more efficiently. Learn more on how you can kickstart your technology journey with grant support of up to 80%.

Who Uses Salesforce Sales Cloud?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Where can Salesforce Sales Cloud be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Salesforce
  • Located in San Francisco, US
  • Founded in 2003
  • Phone Support
  • Chat

Countries available

Australia, Austria, Canada, China, Germany and 10 others

Languages

English, French, German, Italian, Russian and 2 others

About the vendor

  • Salesforce
  • Located in San Francisco, US
  • Founded in 2003
  • Phone Support
  • Chat

Countries available

Australia, Austria, Canada, China, Germany and 10 others

Languages

English, French, German, Italian, Russian and 2 others

Salesforce Sales Cloud videos and images

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Compare Salesforce Sales Cloud with similar products

Salesforce Sales Cloud

N/A
Free Version
Free Trial
US$50.00/month
Free Version
Free Trial
US$50.00/month
Free Version
Free Trial
US$20.00/month
Free Version
Free Trial

Features of Salesforce Sales Cloud

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Auto-Dialer
  • Batch Processing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Estimating
  • Financial Management
  • For AEC Industry
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Startups
  • For iPad Devices
  • Interaction Tracking
  • Inventory Management
  • Key Performance Indicators
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Order Management
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Production Scheduling
  • Project Management
  • Prospecting Tools
  • Quality Management
  • Quotes/Estimates
  • Real Time Notifications
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Workflow Management

Salesforce Sales Cloud Alternatives

Sales Hub provides email tracking, prospect database searching, presentation sharing, auto dialer with call recording and logging. Learn more about HubSpot Sales Hub
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Redtail CRM is a web-based easy-to-use client management solution designed specifically for Financial Professionals.
Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence. Learn more about NetSuite
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Cloud computing platform for VM creation, building and running web-based applications, smart client applications, and XML web services.
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Zoho Expense has powerful features to handle travel and expenses, control spending, and customize and automate business processes. Learn more about Zoho Expense
ServiceNow Customer Service Management is built for the digitally connected service economy.
NetSuite CRM+ delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution.

Reviews of Salesforce Sales Cloud

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.1
Features
4.4
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Federico A.
Federico A.
Manager in Uruguay
Verified LinkedIn User
Financial Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product for all Business

5 2 months ago New

Comments: This item is great and very important in our company, once you start using it you cannot go back to free or cheap CRMs.

Pros:

We loved that this tool became an indispensable part of our strategic meetings, provides valuable information, it is customizable, works in the cloud, not hard to implement and allow all levels in tha organization to perform analysis.

Cons:

The main disadvantage is the price, it is one of the most expensive CRMs in the market. It does have a 3-4 months learning curve.

Brett J.
Sales Associate in US
Automotive, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

The Only Sales CRM You Will Ever Need

5 last month New

Comments: I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and team collaboration. Whether your employer has a team of 2 sales people or even 200, salesforce is the only sales tracking, data management CRM you will ever need as the accessibility and individual components that are offered to each individual user are an incredible value for what the true cost is to use Salesforce. Our overall sales have boosted an additional 20-30% as a result of switching over to Salesforce!

Pros:

Salesforce is not only extremely user friendly but very beneficial to all sales associates within a set group as the reminders, sales tracking database, task manager, and calendar features have become integral components of each salesman's daily routine here at our dealership. Where we work in such a fast paced environment that's constantly changing and evolving, it's crucial to keep everyone on our Sales team on the same page regarding where vehicles stand within the sales/finance/service process to ensure we maximize every potential deal and are able to turn units as quickly and efficiently as possible with cost effectiveness in mind.

Cons:

There are no cons to using Salesforce that I have encountered yet as the software has been incredibly useful so far in keeping my Sales team updated, punctual, converting more leads, and more invested in their work output but having daily reminder's set to to held each Salesman accountable for their daily tasks and follow ups.

Shawn P.
Sr Partner Account Manager in US
Computer Software, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

The defacto CRM application for larger companies

3 last month New

Comments: As a user of the software, it works. We have a team of people dedicated to managing and customizing it.

Pros:

This is great for managing opportunities from every step of the sales cycle. It's incredibly customizable; it is completely different for each of the companies I've used it at.

Cons:

It's incredibly complex. I've never worked for a company that didn't say "our version of Salesforce is a huge mess". There needs to be more checks and balances before accounts are created, as there can be upwards of hundreds of accounts for what should be just one.

Santosh B.
Software Engineer in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent SAAS Platform - Salesforce

5 last week New

Comments: The overall experience with Salesforce Sales cloud was excellent. We are using Sales cloud to capture Lead generations using Web-to-Lead models, etc. A lot of features can be implemented using available out of box functions. There is less customization needed using the developers help to reinvent the wheel again and avoid more issues and downtime to release.

Pros:

Salesforce has a lot of features which we can use right away and has the benefit to build many automations and integrate other systems on the Salesforce platform with less hassle and more reliable way. Salesforce provides more ways to implement new things in the system using best practices.

Cons:

Salesforce support can be more quicker than current turn-arounds. The pricing could be less with purchasing more bundles in the Salesforce platform. The UI can be more better with changing color palettes and make the UI changes more quicker avoiding cache issues on the browser.

Robert G.
Business Development Manager in US
Printing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Software for Leads

4 last month New

Comments: I have found an immense amount of success generating leads and documenting my interaction with those leads. The cons are far outweighed by it's pros and I have found more success using SalesForce Cloud over any other sales/CRM software out there.

Pros:

I like this software over any of the others I have used and I find the functionality to be key to my success. It is by far its biggest pro. Being able to easily use the software as its intended to be used should always be paramount.

Cons:

The cons I have found are few and far between. If I had to pick one it would be the calendar and how it functions. I would like to see some tweaks there but, other than that, I have more pros than cons.