--- description: Get detailed information about Salesforce Sales Cloud and how it can help you meet your business needs. Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.com.sg/software/61368/salesforce Page: 1 / 753\ Next: [Next page](https://www.capterra.com.sg/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18782 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18782 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting - Auto-Dialer - CRM - CRM Integration - Call Center Management - Call List Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Profiles - Dashboard - Data Entry - Data Security - Document Management - Email Management - Email Marketing - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Management - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Price Optimization - Prioritization - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - User Management ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.com.sg/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.com.sg/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5822 reviews) 5. [eWay-CRM](https://www.capterra.com.sg/software/152769/eway-crm) — 4.5/5 (822 reviews) ## Reviews ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "Career Users Appreciate Salesforce Sales Cloud Consistency" — 4.0/5 > **Samantha** | *15 January 2026* | Arts & Crafts | Recommendation rating: 5.0/10 > > **Pros**: It's very self explanatory on the end user side so training new representatives is fairly easy to do in my opinion. It's also easy to adjust from one company to the next one which is really convenient. It's very thorough and easy to customize for each businesses needs too. > > **Cons**: Unfortunately the cost is preventative for many small businesses to adopt this software into their workflows. I also was hard pressed to find help as a lowly employee when things went wrong. Access to tech support was above my pay grade apparently which caused a lot of issues for me at the time but it's been some years since I've had any of those issues again so I wouldn't know if that is still an issue or not. > > I have used Salesforce sales cloud many times with many companies throughout my career and I love how easy it is to adapt to each companies customized version of it. It's much like riding a bike, you learn it once in one company and from them on you can easily pick it up again down the road as you grow along your career and transition into new companies and new roles. Their consistency and reliability is unmatched and I'm hard pressed to think of any other CRM software that is utilized nearly as much because of this. I do wish they would make more affordable options for smaller businesses that don't lose all the parts of Salesforce that make it so useful. ----- ### "Salesforce unifies teams" — 5.0/5 > **Lauren** | *17 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I used this platform from 2020-2022 when overseeing the DPH funding for covid contact tracing and community support. The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple employees logging in and out throughout projects. I was able to be on the platform all day, often utilizing customer support as systems updated often. > > **Cons**: I recall utilizing customer support often, as sometimes the system would not load, not update or require us to log off and back on often. However, I will say that at the end of the day, the system allowed us seamless communication, clients data, staff workflows were easy to generate and notes were always secured and easy to access. > > I used the platform every day for 2 years, managing a huge team of covid contact tracers under DPH funding for Massachusetts. I was able to learn the program after a few trainings and with continued learning and support. It was easy to use for someone who had never used it before. ----- ### "Very pricey for glitchy software" — 1.0/5 > **Daniel R.** | *15 September 2025* | Computer Software | Recommendation rating: 1.0/10 > > **Pros**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips > > **Cons**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes > > Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses ----- ### "Organize for success" — 5.0/5 > **Andrew** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth\! > > **Cons**: The only thing I would add onto salesforce sales cloud would be an AI assistant. However Salesforce Sales Cloud has a plethora of tools for success still\! > > My overall experience with Salesforce Sales Cloud is nothing short of amazing\! The organization it brings to my daily business is a blessing\! ----- Page: 1 / 753\ Next: [Next page](https://www.capterra.com.sg/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data