---
description: Get detailed information about Microsoft 365 and how it can help you meet your business needs. Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Singapore.
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title: Microsoft 365 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365)

# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14167 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14167 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management
- Content Management
- Customizable Templates
- Data Visualization
- Document Capture
- Document Management
- Document Storage
- Email Management
- Encryption
- Event Management
- File Conversion
- File Sharing
- Full Text Search
- Messaging
- Mobile Access
- Multi-Language
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.com.sg/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.com.sg/directory/31061/spreadsheet/software)
- [Calendar Software](https://www.capterra.com.sg/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.com.sg/software/160756/google-docs) — 4.7/5 (29221 reviews)
2. [Google Drive](https://www.capterra.com.sg/software/161425/drive) — 4.8/5 (28625 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17731 reviews)
4. [OneDrive](https://www.capterra.com.sg/software/161304/onedrive) — 4.5/5 (12884 reviews)
5. [Microsoft SharePoint](https://www.capterra.com.sg/software/1167/sharepoint) — 4.4/5 (5469 reviews)

## Reviews

### "Complete Suite" — 5.0/5

> **Erwin** | *21 April 2019* | Capital Markets | Recommendation rating: 8.0/10
> 
> **Pros**: Good value for money with bundled storage.
> 
> **Cons**: VBA should really be replaced with a more modern scripting language, or C\# altogether.

-----

### "Capable Enterprise Tool, but Hard to Justify Over Free Web Alternatives" — 3.0/5

> **Sourav** | *8 August 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The seamless integration across the entire ecosystem is its strongest asset. Document management and file sharing via OneDrive and Teams allow for reliable real-time collaboration. Email management through Outlook handles high-volume communication smoothly, and native file conversion options in Word and Excel are straightforward. Once familiar with the interface, the overall ease of use is solid for advanced technical workflows.
> 
> **Cons**: The ongoing subscription cost feels hard to justify when free alternatives like Google Docs provide almost identical core capabilities directly in the browser with no installation required. For everyday document editing and collaboration, paying a recurring fee for desktop software feels redundant. Additionally, customer support for complex technical issues can be tedious and heavily automated.
> 
> Overall, Microsoft 365 is a feature-rich, enterprise-grade suite, but its value proposition is questionable for standard use cases. Free web-based platforms like Google Docs cover almost all daily document management, sharing, and writing needs without software downloads or monthly fees. Microsoft 365 remains useful primarily for environments that strictly require offline desktop power or specialized legacy tools.

-----

### "Microsoft 365 - Every business needs it" — 5.0/5

> **William** | *8 September 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft 365 comes with everything a business needs. Having Word, Powerpoint, Excel, and Outlook in one bill is amazing. Entra ID makes our IT way easier than requesting a third party software/company to do it.
> 
> **Cons**: Sometimes we have issues with OneDrive and SharePoint for finding files and there are some much needed UI updates. Other then that there are no cons.
> 
> Very positive\! Microsoft 365 has everything a business of any size needs. It gives plenty of room to grow and a lot of day to day functions seem impossible without this service

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### "365 is great for office" — 5.0/5

> **Shane** | *24 July 2026* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 is great especially since you can have all of the Microsoft tools in one place. Our business does everything with Microsoft so it helps a lot\!
> 
> **Cons**: Overall it has been good, I guess the only factor would be you need an internet connection but thats pretty much all cloud based systems
> 
> It has been great, I am able to bounce around from excel to outlook to word and have all my documents save in one place. Also can have multiple people working on same docs at once

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### "Love the connectivity of all applications" — 5.0/5

> **Emily** | *31 August 2026* | Legal Services | Recommendation rating: 6.0/10
> 
> **Pros**: I love products that all seamlessly connect and talk to each out and Microsoft 365 is one of those products. One drive for file sharing and accessing documents is one of the best around. I love that I can access it directly from my desktop application and save everything online in the cloud.
> 
> **Cons**: Some microsoft products do take some time to learn and get used to especially coming from Google products.

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## Links

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| pt-PT | <https://www.capterra.pt/software/58688/microsoft-365> |

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