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Procore
What Is Procore?
Starting at $10K per year. Procore is designed to help Subcontractors, General Contractors and Developers collaboratively manage large construction projects. Make it easier to manage construction projects with Procore. Take control of construction outcomes, minimize risk, and protect profits with a #1 rated construction management platform. Deliver projects on time and on budget by managing your entire project from the palm of your hand.
Who Uses Procore?
Procore connects all members of construction project teams -including owners, general contractors and subcontractors- from field to office.
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Reviews of Procore
The future of construction projects is Procore
Comments: Procore is the king of remote working especially for administrative tasks. Documents are shared and stored within Procore and seamless communication across departments and teams. It keeps me ahead of all happenings in our sites. Lastly Procore integrates with so many tools which harmonize our our business workflows.
Pros:
I really had challenges using the basic project management tool for construction projects. They wouldn't fully cover all the diverse needs. Then this one-day and one of my client actually recommended Procore and in a week's time we had already deployed Procore. And I can attest that there is so much difference between Procore and those basic project management tools. Procore is crafted and tailored for the complex stuff. Having multiple sites running at the same time, we have been able to keep up with all of them without any issues. Monitoring them in every step of the cycle upto completion. Gannt charts are my best feature in Procore. They enable us to clearly represent data in a way that everyone understands and comprehends so as to be on the same page. Procore enable us keep us with accurate and realtime data on finances, budget spend , progress of projects and every other aspect of our projects. It makes it even easy to report to our seniors.
Cons:
Procore is the absolute best there is. We have had a smooth ride with it, all thanks to the diverse community of Users and 24/7 support from the team
Life changer for construction projects management
Comments: We used Procore for several projects throughout its entire duration and it was a success. The entire team found it easy to use from the beginning and we managed to maintain the documentation in order, which helped the closeout process.
Pros:
The feature that i like the most in Procore is how it beautifully integrates multiple file formats in a construction project. You can view MS Project or P6 schedules, open DWG drawings and specifications. Also the RFI and submittals management is excellent. I specially like the versatility on how can you use it, as you can use it in a mobile device and upload pictures, linking them to a specific task, RFI or punch list item.
Cons:
Some users may need to customize the interface to their specific needs and workflows, and Procore is a little rigid when it comes to customization.
Terrible experience with the entire PROCORE system
Comments: Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.
Pros:
The idea of PROCORE looked like a great fit for our company
Cons:
Customer service was terrible. They have no dedicated pint person for account holders Integrations did not work as promised
Procore Technologies Response
6 months ago
Hi there, Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with our services and appreciate you taking the time to address your concerns. We understand how critical the XERO integration and effective customer support was for your business, and we regret that we fell short in these areas. We strive to provide our customers with dedicated personalized support, and we regret that this was not your experience. Your feedback highlights several key issues that we take seriously, and we’re committed to addressing them. Thank you again for your feedback. Best regards, J.S
Highly Recommend for any Construction Company
Comments: Great experience, work flow is efficient and the grab & down feature is very time saving.
Pros:
Very user friendly, easy to learn & apply to work environment
Cons:
You are unable to create a CCO from a CE that has more than one line item. This may just have to do with our company as it will not interface with Intacct.
Alternatives Considered:
Product can be approved
Comments: Overall is better than 60% b/c there are big improvements to be made after you are committed to the product.
Pros:
I like the commitment & contract writing with the ability to have current attachments that are project related automatically synced.
Cons:
The customer service response & the knowledge should be approved upon especially for the price that this paid.
