Who Uses This Software?

SAMPro Enterprise ERP is a complete service software system designed for HVAC, Plumbing, Electrical, Mechanical, and other Specialty Service Contractors, and National Maintenance Organizations.

Average Ratings

5 reviews
  • Overall 4.6 / 5
  • Ease of Use 4.6 / 5
  • Customer Service 5 / 5
  • Features 4.8 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$20,000.00/one-time
  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Windows
    Mobile - Android Native
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Data-Basics
  • http://www.databasics.com
  • Founded 1974

About SAMPro Enterprise

SAMPro Enterprise is a complete field service management software solution. It provides service, construction and facilities firms with the tools to efficiently operate your field service business and keep costs down. SAMPro also features Rules-Based Management: a technology that proactively manages routine activities and enforces a predetermined set of rules to help streamline and automate the service workflow.

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SAMPro Enterprise Features

  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Management
  • Job Management
  • Mobile App
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
Vendor has not completed this information.

SAMPro Enterprise Most Helpful Reviews

SAMPro review

Reviewed on 11/10/2017
Brittney W.
Accountant
Public Relations & Communications, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great accounting and service management solution.

Pros: The alert feature sends notice to the needed employee to assess the problems on the early stages and allows automation of routines to efficiently manage the workflow.

Cons: The TechAnywhere feature that gives in the field access to current info and orders is only through Android phones so those with iPhones don't get the feature.

This software offers a wide range of service management solutions!

Reviewed on 16/04/2018
Verified Reviewer
Security Guard
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The scheduling and management features are excellent for any business and it is very simple and easy to lean how to use.

Cons: I have not encountered any issues with this software as of yet and I have not heard of any complaints from our team members who are using it. Overall I think SAMPro is great!

simply the best out there!

Reviewed on 03/03/2015
Dale D.
Founder
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Our company was methodical in looking at 5 different software products and found SAMPro hands down to be the best. They have been around over 30 years and understand the service industry.

Under Consideration

Reviewed on 08/11/2016
Lyndsey J.
office
13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are currently comparing this company with a couple other programs to use

This is a Quality product.

Reviewed on 25/01/2017
Bruce R.
Owner
Automotive, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It didn't take very much time for me to familiarize myself with the product. I believe that even those with minimal experience using this sort of software can grasp swiftly.

Pros: Its easy to comprehend

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