QuickBooks

Who Uses QuickBooks?

Small businesses seeking accounting software suitable to their size.

What Is QuickBooks?

QuickBooks is accounting software for small businesses. Manage all your finances with either our licensed or online version. Instant access to customer, vendor and employee information. Free support and upgrades with online version. Comes with a 30 day free trial.

QuickBooks Details

Intuit

https://www.intuit.com

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person

QuickBooks pricing overview

QuickBooks does not have a free version but does offer a free trial. QuickBooks paid version starts at US$5.00/month.


Starting Price

US$5.00/month

Free Version

No

Free Trial

Yes

QuickBooks Features

  • Approval Workflow
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • For CPA Firms
  • Project Management
  • Staff Management
  • Time Tracking

View full list of Accounting Practice Management Software

  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

View full list of Accounting Software

  • 1099 Preparation
  • Aging Tracking
  • Approval Process Control
  • Cash Management
  • Check Writing
  • Data Extraction
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Fraud Detection
  • Invoice Processing
  • PO Reconciliation
  • Recurring Payments
  • Vendor Management

View full list of Accounts Payable Software

  • ACH Payment Processing
  • Aging Tracking
  • Billing & Invoicing
  • Check Processing
  • Collections Management
  • Customer Statements
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receivables Ledger
  • Recurring Billing

View full list of Accounts Receivable Software

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

View full list of Billing and Invoicing Software

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management

View full list of Bookkeeping Software

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Donation Tracking
  • Fund Accounting
  • Grant Management
  • Payroll Management
  • Project Accounting
  • Purchasing & Receiving

View full list of Charity Accounting Software

  • "What If" Scenarios
  • Access Controls/Permissions
  • Audit Trail
  • Balance Sheet
  • Budgeting/Forecasting
  • Cash Management
  • Consolidation/Roll-Up
  • Data Import/Export
  • General Ledger
  • Multi-Company
  • Profit/Loss Statement

View full list of Financial Reporting Software

QuickBooks Alternatives

More QuickBooks alternatives

QuickBooks Reviews

Showing 5 of 16,843 reviews

Overall
4.5/5
Ease of Use
4.3/5
Customer Service
4.1/5
Features
4.4/5
Value for Money
4.3/5
Andrew M.
Accountant
Accounting, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2020

"Quickbooks is still the best for small business, despite its shortcomings"

Comments: Overall, Quickbooks is great for small business, particularly those that have all employees on-site. If you have employees off-site or want a third-party (accountant, for example) to have access, you may want to plan ahead of time and determine if Quickbooks is a great fit. There are third-party apps (QBOX) that can help off-site employees access it, but there are limitations. Otherwise, you need IT to help you set up servers or pay higher prices to Intuit for their customized solutions. That issue aside, Quickbooks is a great product after you get past the learning curve.

Pros: Quickbooks is universally known, compatible with many banks and third-party apps, and can be quite helpful for small businesses. You can customize reports, memorize transactions, and make use of many other time-saving features. Once you get comfortable, you can very quickly manage your accounting and see where your business stands. Also, since it is so popular, there are numerous websites that share helpful tips and tricks.

Cons: There is a steep learning curve for most users. You will not feel comfortable with it for the first few months. Since it is so popular, however, you can search for nearly any task and find several websites that explain how to perform a task. As a CPA, sometimes I just wanted to see the transaction behind the curtain and it can be difficult to see that. Also, remote access for an external accountant or off-site employees is cumbersome and can require paid assistance.

  • Reviewer Source 
  • Reviewed on 11/02/2020
William A.
High-Performance Business & Financial Coach
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/07/2020

"Fast, Simple to use, Easy to Integrate, Support is light, and price is a touch higher than others"

Comments: Overall, I have no intention of leaving QuickBooks.

Pros: QuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.

Cons: The price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole. The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.

Vendor Response

by Intuit on 06/08/2020

Hey, William. Thanks for being such a loyal member of the QuickBooks family. We appreciate all the kind words you have to say about our product. Aside from phone and chat support, you can also go to the Community for assistance (https://community.intuit.com/). Once there, you can communicate with other users as well as our experts. All the best in your business endeavors.
Caitlyn, The QuickBooks Team

  • Reviewer Source 
  • Reviewed on 26/07/2020
Erik S.
CEO
Retail, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/11/2018

"QuickBooks Enterprise - not really suitable for multi-location businesses"

Comments: QuickBooks Enterprise at first glance seemed like a good fit for my 5-location business. The feature set is rich, is a widely accepted accounting package and came with a nice support package. The fundamental features of the software are quite impressive and met the core needs of my business with range from retail sales to large projects. To handle the multiple locations, there is a "class" (location) construct that allows you to use a single chart of accounts and use class to designate where things apply. For standard income/expense accounts this works well and I can track sales and expenses easily. Where the implementation fall very short is with asset/liability accounts. For example, if you have 100 widgets in class A and 0 in class B (store A and store B) and you transfer 50 widgets to class B, the count of widgets is done correctly, but the inventory value of the transferred widgets still remains in the first class. It's made a mess of my inventory values and we've had to resort to processing manual GL entries anytime we transfer items from store to store. The same holds true with banking - the class structure is only partially implemented. There are work-arounds, but they're slow and cumbersome. Reporting is another soft spot. There are plenty of pre-made reports that are decent and you can build custom reports. The issue is that custom reports are very unstable and more often than not, you'll find that reports lock up (or frozen as you'll read everywhere). This makes them pretty much worthless unless you enjoy creating a new custom report every time you want to use one. Customer support is very energetic, but it's mainly people who have never used accounting software outside a PowerPoint driven training scenario. The usual answer is to either use Google or look on the Intuit community forums. Fairly disappointing. We've managed to figure most things out, but it's taken far longer than if we had access to people with real-world experience. There are a couple of great YouTube users (Hector) who were very helpful with their videos.

Pros: Simple interface
Widely used by the industry
30 user capability
Mid-rage price tag on a subscription basis

Cons: The class implementation is only partially implemented and causes great pain when using this to run multiple locations
The performance is marginal
Required a lot of extra plug-ins to accomplish things
Custom reports are reasonably flexible, but are very, very unstable and aren't very usable.
Customer support is lackluster with the common answer being, "have you looked on Google?"
Credit card processing through Intuit is not competitively priced

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/11/2018
Verified Reviewer
Assistant to The Directors Operations
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2020

"Backoffice and Front officework at ease"

Comments: I am very happy to use this package for payroll mangement. Earlier I had to use multiple excel sheets for each functions.

Pros: I worked on payroll management package of Quickbooks. I saved so much time in tracking expense and accounts receivable data at the same time removing human errors in payroll processing. It has very easy to understand features for state wise payroll processing based on very flexible job conditions.
It tax payment system is reliable and you can have peace on these legal matters.

Cons: too many customizations lead to duplicate effort.

Vendor Response

by Intuit on 03/09/2020

Hey there!
We're delighted to read that QuickBooks was able to save you so much time. Providing you the best tools and backing you is our goal. We recommend visiting our blog to keep up to date with what's new in QuickBooks: (https://quickbooks.intuit.com/blog/). You can also visit our community page for tips with QuickBooks, answers to commonly asked questions and more: (community.intuit.com).
Wishing you continued success.
-Jay, The QuickBooks Team.

  • Reviewer Source 
  • Reviewed on 30/08/2020
Verified Reviewer
Owner/Operator
Construction, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/07/2020

"Business easy for all accounting needs"

Comments: Overall it made business easy for inventory, accounting, payroll, and being an all in one solution for me. I had more pros than cons. One of the biggest user experience pluses is the easy to understand layout and input of data.

Pros: I liked that I could navigate most data entry without feeling frustrated like other competitive products. Any extra help was given through explanation on overviews you could read through. The wait time for product service questions and the service given was step by step as I am not the hippest person on understanding technology.

Cons: I don't like that payroll customer service is sourced out of the USA as there is a language barrier that hinders communication on big issues. I do wish the reports were a little easier to understand or find. I had to call to get help using and finding a couple reports needed for presentations.

Vendor Response

by Intuit on 06/08/2020

Thanks for letting us know about your experience. Our goal is to make things easier, allowing you to spend more time doing what you love. For any questions, especially Payroll related ones, please check out our Community. (https://community.intuit.com/) It's a great resource for self -help articles. Hoping this reaches you well! -Hannah, The QuickBooks Team.

  • Reviewer Source 
  • Reviewed on 24/07/2020