--- description: Get detailed information about Visual Intelligence Portfolio Suite and how it can help you meet your business needs. Learn more about Visual Intelligence Portfolio Suite price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Intelligence Portfolio Suite Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Visual Intelligence Portfolio Suite](/software/42349/visual-intelligence-portfolio) # Visual Intelligence Portfolio Suite Canonical: https://www.capterra.com.sg/software/42349/visual-intelligence-portfolio Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/42349/visual-intelligence-portfolio?page=2) > VIP Suite is financial ERP software for local governments and utilities, developed by Software Solutions, Inc. > > Verdict: Rated **4.7/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Visual Intelligence Portfolio Suite? Cities, counties, townships, villages, towns, park districts, libraries, public and private utility companies, water districts, and other public sector organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 73 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Solutions - **Founded**: 1978 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Compliance Management - Customer Management - Financial Management - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Process/Workflow Automation - Rate Management - Reporting & Statistics - Self Service Portal - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Utility Billing Software](https://www.capterra.com.sg/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.com.sg/directory/20017/utility-billing/software) - [Government Software](https://www.capterra.com.sg/directory/20048/government/software) ## Alternatives 1. [NEOGOV](https://www.capterra.com.sg/software/75288/neogov) — 4.5/5 (850 reviews) 2. [OpenGov Permitting & Licensing](https://www.capterra.com.sg/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 3. [i3 Public Sector](https://www.capterra.com.sg/software/1062864/i3-public-sector) (0 reviews) 4. [Fluentgrid MDMS](https://www.capterra.com.sg/software/1050881/fluentgrid-mdms) (0 reviews) 5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2886 reviews) ## Reviews ### "The upgrade we need" — 5.0/5 > **Cat** | *3 July 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Availability via the cloud, ease of use, integration with other system, reporting capabilities, ability to provide auditor and other users access to the system. > > **Cons**: Lack of reporting capability for file export to vendors for benefit enrollment. The lack of capability of deleting an employee if a duplicate entry is made, even via support ticket. > > It's been a great tool to use daily. The automation helps greatly with interdepartmental workflow as well as our day to day workflow. ----- ### "Year End Assistance" — 5.0/5 > **Jenny** | *30 January 2026* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of reporting and Excellent customer support. \[sensitive content hidden\] were very knowledgeable and resolved my issue in very little time. They are the BEST\!\!\!\! > > **Cons**: I can't say I have any cons concerning VIP. Everyone I have dealt with has been helpful and resolved my issues. ----- ### "Change isn't always so bad\!" — 3.0/5 > **Brenda** | *8 July 2025* | Government Administration | Recommendation rating: 4.0/10 > > **Pros**: The accessibility of reports. There is no longer a reset at the end of the month to remember. Errors are somewhat easier to correct. > > **Cons**: I do not like the Time Entry function that automatically fills the time in. I would rather still enter it manually. Not being able to delete certain transactions. Year End Process can be challenging. > > At first it was a nightmare. The process has been made much more tolerable with the guidance and help of Eunice and Mitchell\! ----- ### "Best decision I made to convert to VIP" — 5.0/5 > **Shelly** | *13 August 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It was easy to use and there are a lot of resources available to help you figure things out. When I am stuck, there is always something available to help. The grids are so easy to use even for managers that don't regularly use computers. > > **Cons**: The only con I can say is having to run reports in a different system, not really a con just a nuisance. I mostly use the grids so I don't have to go run reports but they are there if I need them. > > Wonderful, could not be happier that I made the conversion. The system has been everything I had hoped and more. The team at SSI are so great to work with, not only very knowledgeable but also friendly and quick responders. ----- ### "Good program" — 4.0/5 > **Jamie** | *4 June 2025* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: I like the amount of information you can see and attach to entries. I like the tracking of information that is entered. > > **Cons**: Somethings I think have a lot of steps to them that can be confusing for users. Also some updates I feel like are not beneficial to users. > > Overall once you get familiar with it, its a great program to use. I like being able to see a lot of information in the same area. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/42349/visual-intelligence-portfolio?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/42349/visual-intelligence-portfolio) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data