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What Is Mindbody?

Mindbody’s all-in-one software has everything you need to seamlessly manage your business end-to-end and grow your revenue. From booking and scheduling to client and staff management, automated marketing and in-depth reporting to integrated payments and lead management, Mindbody helps you thrive. Plus, Mindbody offers innovation you can’t get elsewhere, including an AI front desk, as well as 700+ partner solutions, open API, and an exclusive network of new clients.

Who Uses Mindbody?

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Where can Mindbody be deployed?

Cloud-based
On-premise

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000

Mindbody support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

Mindbody pricing

Starting Price:

$139.00/month

Mindbody paid version starts at $139.00/month.

Pricing plans

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000

Mindbody support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

Mindbody videos and images

Mindbody Software - Handle all your payments in a single location. Simplify your admin and reporting processes by sending every transaction through one powerful, integrated payments system. Accept cards and store payment details in the software.
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit.
Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible.
Mindbody Software - Create a schedule and put it on your website, branded app, and other channels where clients can find and book your services. You can manage it from one screen and it updates instantly with every booking.
Mindbody Software - Make your brand accessible 24/7 and improve your client connection with a branded mobile app. Allow your customers to easily manage their schedules from their phones in real time, from wherever they are, whenever they like.
View 6 more
Mindbody video
Mindbody Software - Handle all your payments in a single location. Simplify your admin and reporting processes by sending every transaction through one powerful, integrated payments system. Accept cards and store payment details in the software.
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit.
Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible.
Mindbody Software - Create a schedule and put it on your website, branded app, and other channels where clients can find and book your services. You can manage it from one screen and it updates instantly with every booking.
Mindbody Software - Make your brand accessible 24/7 and improve your client connection with a branded mobile app. Allow your customers to easily manage their schedules from their phones in real time, from wherever they are, whenever they like.

Features of Mindbody

  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contract/License Management
  • Customer Database
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Event Scheduling
  • Faculty/Staff Management
  • Financial Management
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Purchase Order Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Retail Inventory Management
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Self Check-in/Check-out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Treatment Planning
  • Visitor Management
  • Website Integration
  • Website Management
  • eCommerce Management

Mindbody Alternatives

A FREE booking management platform which lets you manage your business hassle free and is packed with effective and powerful features.
Momence gives your gym or studio scheduling, communication, reporting, payment, and automation tools to save time & increase revenue.
Online booking, POS, automated marketing & more, WellnessLiving has all the tools you need to attract, convert, & retain more clients.
Calendly is the #1 scheduling automation tool, helping teams simplify scheduling, close deals, hire candidates, & connect with clients.
Genbook is a smart and simple all-in-one appointment scheduling solution that helps entrepreneurs build a better business experience.
SmartRec by Amilia is the smartest and easiest way to offer, manage, and sell activities. Engage communities online effortlessly.
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to make your life easier.
Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create better customer experiences. Learn more about Bettermode
Yoga studio management solution that helps businesses manage sign-up forms, payroll, reward campaigns, referral marketing, and more.

Reviews of Mindbody

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
3.8
Features
4.0
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Garrett
Garrett
CIO in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Learn It and Use It

5.0 4 years ago

Pros:

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons:

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered: WellnessLiving

Reasons for Choosing Mindbody: This handles so much more of the business operations

Switched From: WellnessLiving

Reasons for Switching to Mindbody: it is a clear leader in the field

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mindbody Review

5.0 2 months ago New

Pros:

Mindbody is a great application for managing a boutique fitness studio! Setting up, editing and it's overall use is intuitive and makes tracking every day business for both the manager and entire sales/teaching team. It is easy to view classes on the schedule, track clients and make notes to enhance our overall client experience. Mindbody is a great choice for anyone running a fitness studio!

Cons:

Sometimes, it is difficult to find where you're going the first time or two using different functions, but once you get the hang of it - all aspects of the application are very functional!

tracy
Owner in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Did not work half the time

1.0 2 months ago

Comments: We had to cancel our subscription but they will not let me because they are saying that I took over somebody else's contract when I did not And let's spend a headache trying to get them to cancel my subscription very stressful and you cannot get ahold of anybody

Pros:

It was easy to maneuver when it was working correctly

Cons:

I did not like when it would start malfunctioning that we would call to get it fixed and they wouldn't know when they could fix it and it would mess app our booking with our clients and we would have to go through and review everything manually

Angelica
University Intern in Ecuador
Verified LinkedIn User
Pharmaceuticals, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Enhance Your Spa's Success with Mindbody's Comprehensive Management Platform

5.0 4 months ago

Comments: My experience to Mindbody as a pharmaceutical product development and research intern was constrained because it had little to do with my area of study. However, I was able to see how fitness clubs and wellness centers used Mindbody to run their businesses. The software's capabilities, including client administration and online class scheduling, promoted efficient organization and enhanced the general client experience. The marketing strategies used by Mindbody were especially effective at luring in new customers and keeping hold of current ones. Despite the fact that my interaction with Mindbody was purely observational, it shed light on how effective it is as a complete management solution for wellness enterprises.

Pros:

For wellness and fitness enterprises, Mindbody provides a wide range of features. Its complete platform makes customer administration, class registration, and appointment scheduling simple. The software's user-friendly interface and adjustable options make it simple to customize to the particular requirements of each organization. Customers are drawn to and kept by Mindbody thanks to its powerful marketing tools, which also include customer interaction tools and automated email campaigns. Data-driven decision-making is made possible by the reporting and analytics capabilities, which offer insightful information about business performance. For both clients and businesses, Mindbody offers simplicity and flexibility thanks to its mobile app and connectivity with a number of payment processors.

Cons:

The pricing structure of Mindbody is one of its drawbacks because it can be prohibitively expensive for independent or small wellness businesses. It may take some users some time and effort to completely understand the initial setup and learning process and make use of all the features of the software. Although Mindbody provides a wide range of functionality, some particular needs or specialized wellness enterprises may call for more customization or integration with specialized software. There have been reports of sporadic technical problems or sluggish customer service response times, which could affect user experience and business operations.

Verified Reviewer
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

MindBody is Perfect For Fitness and Wellness Management

5.0 2 months ago New

Comments: I've loved using Mindbody, i like how I can see all fitness studios in my area and easily book with them! Really simple to use and makes it easier to book workout classes and get in the room!!!

Pros:

I book all my fitness classes and appointments with Mindbody. I really love how all my favorite studios are all in one place and I can see when classes are and when appointments are open. It helps me stay organized with upcoming appointments and I can easily cancel an appointment when I need to. I store my payment method on Mindbody so it's convenient whenever I need to book an appointment. Mindbody makes it so much easier to actually attend my fitness classes and plan my workout schedule!

Cons:

I haven't really experienced any issues with Mindbody to tell the truth, but it would be helpful to set notifications for upcoming classes within their cancellation window just in case I don't plan accordingly or forgot I had a class booked.