Who Uses Constant Contact?
Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.
What Is Constant Contact?
Whether you're looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features and expert guidance you need to get online, and grow online, all in one place.
Create your free website today.
Constant Contact Details
Constant Contact
http://www.constantcontact.com
Founded 1998
Constant Contact pricing overview
Constant Contact has a free version and offers a free trial. Constant Contact paid version starts at US$20.00/month.
Starting Price
US$20.00/month
Pricing Details
Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers. Email: from $20/month Email Plus: from $40/month
Free Version
Yes
Free Trial
Yes
Constant Contact deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Constant Contact Features
Email Management Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Recovery
- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Inbox Management
- Monitoring
- Queue Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Routing
- Search/Filter
- Shared Inboxes
- Signature Management
- Social Media Integration
- Spam Blocker
- Subscription Management
- Template Management
- Third Party Integrations
- Whitelisting/Blacklisting
- Workflow Management
Email Marketing Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Email Tracking Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Responders
- Automated Scheduling
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Delivery Tracking
- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Geolocation
- Heatmaps
- Location Tracking
- Mailing List Management
- Monitoring
- Multi-Campaign
- Preview Functionality
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Subscription Management
- Team Management
- Template Management
- Third Party Integrations
- Workflow Management
Event Marketing Software
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- CRM
- Calendar Management
- Campaign Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Employee Management
- Engagement Analytics
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Feedback Management
- Forms Management
- Gamification
- Landing Pages/Web Forms
- Lead Capture
- Location-Based Marketing
- Meeting Management
- Promotions Management
- Real Time Analytics
- Real Time Notifications
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Social Promotion
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Vendor Management
- Visitor Registration
- Website Management
Marketing Automation Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Contact Management
- Conversion Tracking
- Customer Database
- Customizable Branding
- Customizable CTAs
- Customizable Forms
- Customization
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Distribution
- Email Marketing
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multivariate Testing
- Real Time Data
- SMS Marketing Managment
- Sales Analytics
- Search Marketing
- Segmentation
- Social Marketing
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Website Analytics
- Website Visitor Tracking
- Workflow Management
Social Media Marketing Tools
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Automated Publishing
- Automated Scheduling
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Commenting/Notes
- Contact Management
- Content Library
- Content Management
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Marketing
- Engagement Analytics
- Image Library
- Keyword Filtering
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Performance Metrics
- Post Scheduling
- Real Time Analytics
- Real Time Data
- Reporting & Statistics
- Reporting/Analytics
- Social Advertising
- Social Media Integration
- Social Media Monitoring
- Social Performance Management
- Social Promotion
- Tagging
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management
Survey Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- CRM
- Conditional Logic
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Engagement Analytics
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Offline Response Collection
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Search/Filter
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third Party Integrations
- URL Customization
- Visual Analytics
Transactional Email Software
- A/B Testing
- API
- Activity Tracking
- Auto-Responders
- Behavior Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Content Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Geolocation
- List Management
- Mobile Access
- Monitoring
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Spam Blocker
- Subscription Management
- Template Management
- Third Party Integrations
- Unsubscribe Database
- WYSIWYG Editor
- Workflow Management
Website Builder Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto Update
- CRM
- Chat/Messaging
- Content Library
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Design Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Forms Management
- Inventory Management
- Landing Pages/Web Forms
- Media Library
- Multi-Language
- Newsletter Management
- Online Booking Tools
- Online Store Builder
- Order Management
- Pre-built Templates
- Promotions Management
- Real Time Analytics
- Real Time Editing
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- SEO Management
- SSL Security
- Shopping Cart
- Social Media Integration
- Survey Builder
- Template Management
- Third Party Integrations
- Visitor Tracking
- WYSIWYG Editor
- Web Forms
- Website Analytics
- Website Integration
- Website Management
- Widgets
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
Constant Contact Alternatives
More Constant Contact alternatives
Constant Contact Reviews
Read all reviewsOverall rating
Average score
Robin I.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 31/07/2019
"Constant Contact helps me and my clients stay in touch and generate sales"
Comments: I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.
Pros: There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.
Cons: I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.
- Reviewer Source
- Reviewed on 31/07/2019
Lisa T.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/04/2021
"We think of Constant Contact as one of our team members!"
Comments: Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
Pros: Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns.
Cons: The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good thing) ... for us as a non-profit, it is easier budget-wise for us to pay monthly, so we are not able to take advantage of the bigger discount. It would be helpful if Constant Contact allowed those same savings to be applied for non-profits who pay monthly ... especially since we have been a long-time customer.
- Reviewer Source
- Reviewed on 06/04/2021
Aaron S.
-
Overall Rating3.5 /5
-
Ease of Use3.5 /5
-
Features & Functionality4 /5
-
Customer Support3.5 /5
-
Value for Money3.5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/08/2016
"Great For Large Contact Base"
Pros: Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.
Cons: There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/08/2016
Adam B.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/03/2021
"Get up and running easily"
Comments: Overall, I like their niche. They are not trying to be something they are not and they have made huge improvements over the years to the GUI Interface.
Pros: The ease of making a custom email was exactly what we were looking for. We send out a Holiday greeting each year (we buy 2 months worth of CC every year). Once we have made a solid contacts.csv file the rest is really drag and drop. Also, a CC representative threw in a sample email that looks like our website...it was pretty neat, but not Holiday appropriate. Overall, our Holiday email goes out without a hitch and we get some nice reporting on the back-end that helps us for next year.
Cons: My only pet-peeve is if you want to cancel the subscription, you have to go through a sales rep. Slightly annoying in our case. However, all the reps were friendly and low pressure. We were able to cancel in one phone call.
- Reviewer Source
- Reviewed on 12/03/2021
Akande D.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality3 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/03/2020
"A simple and robust solution for Email marketing"
Comments: Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.
Pros: Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.
Cons: Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.
- Reviewer Source
- Reviewed on 11/03/2020
