---
description: Get detailed information about iContact and how it can help you meet your business needs. Learn more about iContact price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iContact Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [iContact](/software/31513/icontact)

# iContact

Canonical: https://www.capterra.com.sg/software/31513/icontact

Page: 1 / 25\
Next: [Next page](https://www.capterra.com.sg/software/31513/icontact?page=2)

> Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
> 
> Verdict: Rated **4.5/5** by 604 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iContact?

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, \&amp; high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 604 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: iContact
- **Location**: Morrisville, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$14.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Get iContact Free by visiting iContact.com, no credit card required\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States

## Features

- A/B Testing
- Activity Dashboard
- Automated Publishing
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Click Tracking
- Contact Management
- Content Management
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- ROI Tracking
- Real-Time Notifications
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor

## Integrations (53 total)

- 123FormBuilder
- Acuity Scheduling
- Adobe Commerce
- Big Cartel
- BigCommerce
- Bloom Intelligence
- Calendly
- ClickFunnels
- Copper
- Copper
- Cyfe
- DaySmart Appointments
- Digioh
- Drupal
- Eventbrite

... and 38 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software)
- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)
- [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software)
- [Campaign Management Software](https://www.capterra.com.sg/directory/30012/campaign-management/software)
- [Social Media Marketing Tools](https://www.capterra.com.sg/directory/30781/social-media-marketing/software)

## Alternatives

1. [Brevo](https://www.capterra.com.sg/software/132996/brevo) — 4.6/5 (3445 reviews)
2. [Mailchimp](https://www.capterra.com.sg/software/110228/mailchimp) — 4.5/5 (17603 reviews)
3. [Gmail](https://www.capterra.com.sg/software/202338/gmail) — 4.8/5 (13404 reviews)
4. [MailerLite](https://www.capterra.com.sg/software/136603/mailerlite) — 4.7/5 (2259 reviews)
5. [Constant Contact](https://www.capterra.com.sg/software/31898/constant-contact) — 4.3/5 (2923 reviews)

## Reviews

### "Strong platform for email marketing" — 5.0/5

> **Ilysse** | *2 January 2025* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: iContact was easy to set up and create campaigns.
> 
> **Cons**: We had some challenges with proving that our email list was all customers who had opted in.
> 
> iContact is overall a very strong marketing platform for those looking to stay in contact with their customers.

-----

### "A User-Friendly Service with All the Features We Need" — 5.0/5

> **Nicholas** | *15 October 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: iContact is extremely easy to use from uploading contacts \&amp; creating contact segments to composing emails \&amp; monitoring their performance metrics.
> 
> **Cons**: The selection of available fonts for the drag \&amp; drop email composer is very limited and I don't believe you can upload your own fonts either.
> 
> Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need.

-----

### "Horrible exit" — 1.0/5

> **Dawn** | *29 April 2026* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: For years they were pretty good and had good customer service by phone, email and chat. I stayed with them a long time.  Then other services started to provide more options
> 
> **Cons**: After 20 years with iContact, I had a very disappointing experience when canceling.&#10;&#10;I was required to download 1,200 newsletters and 600 drafts one by one, with no bulk export option available. I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult.&#10;&#10;To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity.&#10;&#10;Graphics I had paid for also had to be downloaded individually, though a workaround was eventually provided after several attempts to get assistance.&#10;&#10;In total, it took me and my assistant over 20 hours and nearly 2 months to retrieve my materials.&#10;&#10;After paying more than $17,000 over 20 years, I expected a far smoother and more respectful offboarding process.&#10;&#10;In addition, the platform no longer offers the flexibility and tools available in other services today.
> 
> It was ok for a while. At this point I am very frustrated with the exit process. I can still hardly believe they would not help me retire out by collecting my newsletters, drafts and graphics into a zip file. I asked numerous time and was told it could only be done one by one.

-----

### "A good service that is no longer worth the price" — 3.0/5

> **Charles** | *15 April 2025* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: iContact was generally very straightforward to use, which I really liked. Adding new contacts, creating and sending emails, and reviewing reports was all very simple.
> 
> **Cons**: In the span of two years, iContact increased their monthly price for the same plan from $45 in early 2022 to $73 in early 2024. This meant our yearly cost for the service increased by $336. In the same time, iContact did add a handful of new features, but nothing to justify the significant increase. &#10;&#10;Aside from the price, iContact's user interface did not receive many updates and increasing looked more and more out of date. The site also would not keep you logged in, and sometimes had issues that required multiple attempts to login to the website.
> 
> My business used iContact for over 15 years, from 2009 until early 2025.

-----

### "My Great Adventure with iContact" — 5.0/5

> **Serene** | *14 September 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails.
> 
> **Cons**: I have not experienced drawbacks when using iContact on my end.

-----

Page: 1 / 25\
Next: [Next page](https://www.capterra.com.sg/software/31513/icontact?page=2)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/31513/icontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/31513/icontact> |
| de-AT | <https://www.capterra.at/software/31513/icontact> |
| de-CH | <https://www.capterra.ch/software/31513/icontact> |
| en | <https://www.capterra.com/p/221118/iContact/> |
| en-AE | <https://www.capterra.ae/software/31513/icontact> |
| en-AU | <https://www.capterra.com.au/software/31513/icontact> |
| en-CA | <https://www.capterra.ca/software/31513/icontact> |
| en-GB | <https://www.capterra.co.uk/software/31513/icontact> |
| en-IE | <https://www.capterra.ie/software/31513/icontact> |
| en-IL | <https://www.capterra.co.il/software/31513/icontact> |
| en-IN | <https://www.capterra.in/software/31513/icontact> |
| en-NZ | <https://www.capterra.co.nz/software/31513/icontact> |
| en-SG | <https://www.capterra.com.sg/software/31513/icontact> |
| en-ZA | <https://www.capterra.co.za/software/31513/icontact> |
| es | <https://www.capterra.es/software/31513/icontact> |
| es-AR | <https://www.capterra.com.ar/software/31513/icontact> |
| es-CL | <https://www.capterra.cl/software/31513/icontact> |
| es-CO | <https://www.capterra.co/software/31513/icontact> |
| es-CR | <https://www.capterra.co.cr/software/31513/icontact> |
| es-DO | <https://www.capterra.do/software/31513/icontact> |
| es-EC | <https://www.capterra.ec/software/31513/icontact> |
| es-MX | <https://www.capterra.mx/software/31513/icontact> |
| es-PA | <https://www.capterra.com.pa/software/31513/icontact> |
| es-PE | <https://www.capterra.pe/software/31513/icontact> |
| fr | <https://www.capterra.fr/software/31513/icontact> |
| fr-BE | <https://fr.capterra.be/software/31513/icontact> |
| fr-CA | <https://fr.capterra.ca/software/31513/icontact> |
| fr-LU | <https://www.capterra.lu/software/31513/icontact> |
| it | <https://www.capterra.it/software/31513/icontact> |
| ja | <https://www.capterra.jp/software/31513/icontact> |
| nl | <https://www.capterra.nl/software/31513/icontact> |
| nl-BE | <https://www.capterra.be/software/31513/icontact> |
| pt | <https://www.capterra.com.br/software/31513/icontact> |
| pt-PT | <https://www.capterra.pt/software/31513/icontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"iContact","description":"Unlimited sending. Phone, email, and chat support. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6bbee837-93a0-417b-8140-a3c24f90ac11.png","url":"https://www.capterra.com.sg/software/31513/icontact","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/31513/icontact#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":604,"ratingValue":4.5},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/31513/icontact#faqs","mainEntity":[{"name":"What Is iContact?","@type":"Question","acceptedAnswer":{"text":"Unlimited sending. Phone, email, and chat support. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support.","@type":"Answer"}},{"name":"Who Uses iContact?","@type":"Question","acceptedAnswer":{"text":"iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"iContact","position":3,"item":"/software/31513/icontact","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/31513/icontact#breadcrumblist"}]}
</script>
