--- description: Get detailed information about DialedIn CCaaS and how it can help you meet your business needs. Learn more about DialedIn CCaaS price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DialedIn CCaaS Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [DialedIn CCaaS](/software/29589/callcenternow) # DialedIn CCaaS Canonical: https://www.capterra.com.sg/software/29589/callcenternow Page: 1 / 14\ Next: [Next page](https://www.capterra.com.sg/software/29589/callcenternow?page=2) > Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability. > > Verdict: Rated **4.8/5** by 330 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DialedIn CCaaS? DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 330 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ChaseData - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Small business: $69 per user per month Professionals: $59 per user per month Enterprise : $39 per user per month Enterprise Plus : $25 per user per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Agent Interface - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Chatbot - Computer Telephony Integration - Contact Management - Customizable Reports - Dashboard - IVR - Inbound Call Center - Interaction Tracking - Lead Management - List Management - Multi-Channel Communication - Outbound Call Center - PBX - Performance Management - Power Dialer - Predictive Dialer - Quality Management - Queue Management - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - Third-Party Integrations - Virtual Extensions - VoIP - Voice Mail - Workforce Management ## Integrations (9 total) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software) - [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software) - [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software) - [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software) - [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software) ## Alternatives 1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (884 reviews) 2. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://www.capterra.com.sg/software/136728/Readymode) — 4.6/5 (144 reviews) 5. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews) ## Reviews ### "Love working with Dailedin" — 5.0/5 > **Seville** | *28 July 2026* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: That it is very good quality and very easy to use. My calls come through very smooth with no issues during work > > **Cons**: The only thing was that sometimes if your computer need updates, the system sometimes freeze up or have issues. Sometimes will delay calls > > I really love using the CCaas Dailedin. Very easy to use. Easy to understand. And great for beginners. ----- ### "Best dialer" — 5.0/5 > **Jeremy** | *5 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: How consistent and reliable it is. Calls come in automatically. Barely any dead airs. I would recommend. > > **Cons**: Sometimes dispos glitch, the call back sometimes doesnt work. Sometimes i have to uninstall and run a .cmd file to be able to reset it. > > Its the best dialer i have used. I used convoso and tld. But chase just beats them. Smooth realiable and consistent ----- ### "Effective platform for high-volume customer support" — 5.0/5 > **Kendall** | *3 August 2026* | Insurance | Recommendation rating: 3.0/10 > > **Pros**: I liked how efficiently it helps me connect with customers with the predictive and automatic dialing features to reduce time between calls > > **Cons**: When I first began using DialedIn it took a little extra training, and time to find \& customize dashboards for senior agents. > > Overall my experience with DialedIn has been very positive. It is a very effective tool for high-volume customer outreach and managing daily interactions. A strong asset for daily operations. ----- ### "Former employer" — 3.0/5 > **Tatijana** | *14 May 2026* | Wholesale | Recommendation rating: 2.0/10 > > **Pros**: How fast the calls come in on other dialers they are a bit so slow but this one is just right could use a few tinks but other that it's good to go > > **Cons**: Sometimes you can't hear when a call comes in so you get very frustrated and even though you can see the numbers at the bottom don't mean you know your in a call > > Overall nothing bad to say really it could use a bit of adjustments just like everything else needs a little kick to it ----- ### "Good company to use" — 5.0/5 > **Eileen** | *10 June 2026* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Easy operation and dialog is good. Like the ease of where all the buttons are . Also like the fact that you can put yourself busy > > **Cons**: Sometimes crashes while dialing multiple campaigns. The information givinen on the call info could be better. > > Happy with it\! But there eis room for improvement. Especially with the info part of it. I feel we are missing alot ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.com.sg/software/29589/callcenternow?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/29589/callcenternow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data