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What Is Rezometry?

Rezometry is a complete solution for multi-day tour operators doing independent, FIT, custom, tailor-made, escorted, small group, and fixed and dynamic package trips.

Rezometry is a complete solution from CRM to contract management, from reservations to accounting.

And now Rezometry is integrated with WeTravel for group travel and with Viator as another channel to push your tours.

Who Uses Rezometry?

Rezometry is a complete solution for multi-day tour operators doing independent, FIT, custom, bespoke, escorted, small group, and fixed and dynamic package trips and itineraries.

Rezometry Software - Rezometry Trip Discovery
Rezometry Software - Custom Online Booking Engine
Rezometry Software - Rezometry Book Now Website Booking Engine

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Reviews of Rezometry

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Rachel
Director of Reservations & Digital Marketing in US
Hospitality, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

BigEasy.com

5.0 4 years ago

Comments: From start to finish with our conversion from our old software, [SENSITIVE CONTENT HIDDEN], and the entire Rezometry team has gone above and beyond to ensure that we have what we need and to help us with training, product setup, reporting, etc. They truly are a pleasure to work with. We would not have been able to get through the first week of operations in this new system without the help of [SENSITIVE CONTENT HIDDEN]. They came to New Orleans and worked tirelessly with us to ensure that everything went as smooth as possible. Still to this day, [SENSITIVE CONTENT HIDDEN] is always responsive and willing to help with any issues or concerns we have. HIGHLY recommend!

Pros:

I love that the face of the software is very user friendly and the steps are pretty much self explanatory as you move to the next step. I also love that I can use the software from any device as long as it has Google Chrome and I don't have to be connected to a server to use it. Being able to check something from my phone while I'm away from my computer is AMAZING!

Cons:

I've had is a few reporting and manifest formatting issues, but it's nothing major and the reports and manifests still help get our job done. Also, a monthly calendar view of availability would be nice rather than just a weekly view.

Rezometry Response

4 years ago

Thanks so much Rachel for the wonderful review and your kind words. It is a pleasure working with you and the Big Easy Team.

Lewie
President in Canada
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Travel Software

4.0 4 years ago

Comments: Has allowed us to operate a complex travel program with multiple vendors, multiple currencies.

Pros:

The functionality of this web based software, integration of CRM with accounting, use of tasks and the customization of various reports

Cons:

Not having email. Lack of a manual...we pretty much had to write our own manual

Rezometry Response

4 years ago

Thank you so much, Lewie for the kind review. We really do appreciate it and are thrilled you are happy with the software. I just wanted to clarify a couple of things for the benefit of others. Rezometry DOES HAVE an integrated EMAIL system for sending client documents and vendor requests and you can receive emails back from the clients in your own personal email inbox, based on the user who sent the documents. And Rezometry DOES PROVIDE EXTENSIVE DOCUMENTATION for the system. In this case, Worldwide Quest wanted a document that was specific to their exact setup. And in an effort to help, we created a unique document just for them, but alas it was not specific enough. They wanted company users guide and our documentation is more generalized. But through our one on one training, we can assist you with determining the best set up for your company, which is what we did with Worldwide Quest so they could create their own documents.

Mark
Founder Director in South Africa
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The use of Rezometry at StorySape Travel

4.0 2 years ago

Comments: Being a small company it was refreshing to be given such great hand-holding during our educational cycle, which was extensive and free of charge. This process was tailored around our product implementation, usually a costly piece of support.
Support was immediate and to the point. Overall we have had an exceptionally positive experience with Rezometry as a System and a Company.

Pros:

The ease with which we could build recurring Tours in our calendar, and populate the tours with many influencing criteria taken care of by Rezometry. Rezometry assisted us in adding functionality to chase overdue payments or partial payments based on timing and criteria defined by us. They did this at no extra cost!

Cons:

The only issue we found difficult was that once Products had been defined, we couldn't remove/delete them. However, we could 'blacklist' Products which prevented them from being seen when creating a booking. Which we consider a work-around, but it does work.

Rezometry Response

2 years ago

Thanks so much, Mark for your kind words about our system and our team. It has been a pleasure working with you and will take your critique back to the dev team!

Bridget
General Manager in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Rezometry Review

5.0 2 years ago

Comments: Having a person that is your go to and always responds versus waiting a few days for an answer.

Pros:

Being able to customize commission structures for certain vendors. The ability to add anything to sell within the system regardless of what software a client or vendor uses makes it versatile. Being able to make things the way I need my business to run versus how the software runs.

Cons:

The billing directly from the system, more integration with an accounting software would be a little more helpful.

Rezometry Response

2 years ago

Thanks so much, Bridget for your review. We really appreciate it and have enjoyed working with you as you have taken over the management of the company. Rezometry has a billing/accounts payable system where the system automates the creation of the payble based on the cost pricing and vendor payment schedule. Rezometry also has a fully integrated General Ledger accounting system for your entire business, through to the Balance Sheet, Trial Balance, and P&L. You can manage not only the AR and AP but also the revenue and cost of sales postings along with entries for non-travel assets, liabilities, and expenses.

Sarah
Founding Director in Australia
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Rezometry Review

5.0 2 years ago

Comments: First rate.

Pros:

Excellent customer service. This is critical to us as whenever we have questions/issues they are answered immediately. Excellent value for the quality of product. Works well for us with multi-currency clients and suppliers.

Cons:

Any travel software this complex can be tricky to learn new things but works well once you know it. They are happy to adapt/create some features according to our needs though sometimes this can take time.

Rezometry Response

2 years ago

It has been a pleasure working with you, Sarah, and your team for over 6 years now. We look forward to serving you for many more years to come.

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