Total Party Planner

Total Party Planner

by Computica

Who Uses Total Party Planner?

Over the past 18 years, Total Party Planner has helped thousands of caterers across the world, small to large, manage successful companies, increase profits, and spend less time on redundant tasks.

What Is Total Party Planner?

Catering software Designed from a Caterers perspective. At Total Party Planner, catering is in our blood. What started as a time-saver for the family catering business has grown into a robust catering and banquet management program beloved by thousands of industry professionals around the world. Because it's designed from a caterer's perspective, Total Party Planner thinks and moves the way you do.

Total Party Planner Details

Computica

http://www.totalpartyplanner.com/

Founded 1997

Total Party Planner Pricing Overview

Total Party Planner does not have a free version and does not offer a free trial. Total Party Planner paid version starts at US$75.00/month.

Starting Price

US$75.00/month

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Total Party Planner Features

Catering Software
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Total Party Planner Reviews

Showing 5 of 139 reviews

Overall
4.9/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.7/5
Alex L.
Managing Partner
Events Services, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/12/2018

"One of the few things that actually gets you more time to run your business!"

Comments: It has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.

Pros: This allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.

Cons: The UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.

  • Reviewer Source 
  • Reviewed on 05/12/2018
Esther B.
Office Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/02/2020

"In a World Where Customer Service is a Dying Art, this is Customer Service at Its Finest"

Comments: The software streamlines the process from inquiry to close. Customer Service is ALWAYS Phenomenal. I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN] and to any representative whom I have failed to name, THANK YOU TOO! I don't feel like a client, I feel like the TTP Tech Support is part of our Team!!!

Pros: I believe the software is extremely user friendly. Having a background in computers and programming myself, I find the various features both invaluable and easy to understand. I am looking forward to the New View slated to be released this year.

Cons: It would be nice if there was a report where we could see what items were most popular for a specific client. As always, a multi-day event feature would be nice, as well as, being able to view sent messages in my outlook or godaddy sent items folder.

  • Reviewer Source 
  • Reviewed on 27/02/2020
Karen L.
working owner
13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 29/01/2018

"Used for three years and it was great but the new view they have rolled out is full of flaws!!! "

Comments: It was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.

Pros: It was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.

Cons: Changes were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.

  • Reviewer Source 
  • Reviewed on 29/01/2018
Harley L.
Event Coordinator
Events Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/03/2020

"Making My Life Easier!"

Comments: Super amazing - our productivity is positively benefited!! Thank you TPP team!!

Pros: I love the customization of the system- we have been using this software for abut 4 years now and I know we still don't use all of the capabilities! It is super user friendly which is great when it comes to training staff members, and the cross-company ability with being able to use throughout our sales/front-of-house team as well as the kitchen/chef squad!

Cons: We always find there are small tips and tricks that we would appreciate, but the TPP team is always receptive to suggestions and are constantly changing and adjusting things to make our lives so much easier on the daily!

  • Reviewer Source 
  • Reviewed on 12/03/2020
Sarah M.
Owner
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/02/2020

"If you are looking for catering or event planning software- look no further!"

Pros: We love this software!!! It totally changed the way we operate and it has allowed us to expand our business output. The main thing I love about this software is how intuitive it is! The creator of this software came from catering and created this software to help his family business be more efficient and it was such a great program that he shared it with the industry. It is is geared toward catering, is completely customizable and not just a catch all menu software. And their customer service is UNBEATABLE!!!!

Cons: There are no cons. As a customer going into our 4th year of using this software, I have absolutely no complaints.

  • Reviewer Source 
  • Reviewed on 03/02/2020