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Zeffy
What Is Zeffy?
Zeffy is the only zero-fee fundraising platform for nonprofits.
While other platforms take a portion of donations in fees, Zeffy gives 100% of all donations directly to nonprofits and relies entirely on voluntary contributions. Donors can have peace of mind that the entirety of their gift is going straight to the cause.
Online donations. Event ticketing. Peer-to-peer fundraising. Memberships. Donor management, Raffles & lotteries and more!
Who Uses Zeffy?
Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 25,000 nonprofits across North America.
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Reviews of Zeffy
Saving more than money
Comments: Zeffy has changed the way that I do things - it has made my life so much simpler. By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other platforms. The staff have been helpful and friendly. Seriously, Zeffy has saved my sanity and renewed my ability to focus more on the work I do rather than scattering my energy every which way.
Pros:
I love how Zeffy has made my work life so much easier in many ways. I can manage my email list, send messages to different segments, tag individuals and their interests, sell tickets to events, collect membership fees, and track income and engagement throughout. Best of all, I can do all of this (and more) without having a portion of our income being snatched up by a supposed 'ally' of non-profit organizations.
Cons:
There is nothing that I dislike about Zeffy. I love that they have regular introductory workshops that you can join to learn how to use the platform. It still took me a little bit of time to learn some of the ins and outs of the program, but I feel confident that, if I had a question, they would answer it quickly.
Alternatives Considered:
Easy and Effective Event Management for Non-Profit Organization
Comments: Overall experience has been very positive. The platform is easy to navigate and customer support is responsive and helpful.
Pros:
Zeffy provides an ideal platform form for event registrations for my non-profit organizations. Setting up events and managing registrations is quick and easy. Registration forms can include custom questions which is essential for our events. The ability to accept optional donations has proven helpful. The fee structure which ensures our non-profit receives 100% of the proceeds from registrations and donations is terrific.
Cons:
We experienced some challenges in setting up our payment processing through Stripe, but this seems to relate more to Stripe than Zeffy, and Zeffy support was helpful in resolving the issues.
Disappointed and Upset
Comments: I will file a complaint with the authorities about Zeffy's practice.
Pros:
I do not like anything a bout the way you do business!
Cons:
After we opened an account with Zeffy, within the first two months, Zeffy didn't pay two out of 4 donations we had received. I followed up with customer service and was notified that our account had been canceled because our nonprofit (501 c3) religious charity, which has a spotless record and has been active since 2001, was considered high-risk. No other explanation was provided. Also, it will take up to 60 days to refund the donor who paid two donations. My understanding is this can happen to anybody and not worth it. Once you open an account with Zeffy, please provide all the information they need and receive their approval. If your customers make payments to your business, you still may not receive your money without an explanation, and your account may be canceled without explanation. Your customer refund may take up to 60 days. I don't recommend this company and will file a complaint with the authorities about Zeffy's practice.
Alternatives Considered:
Rock on Zeffy
Comments: Overall, I would 100% recommend Zeffy to any non profit. Without question or hesitation, Zeffy is rocking it for the little guys.
Pros:
Obviously the fact that we get 100% of each donation. No other company out there that I could find gives 100%!
Cons:
Nothing yet. I need to spend a little more time on the portal understanding the ins and outs of how to use Zeffy
Excellent for non profits
Comments: Easy, convenient and free! We really appreciate this platform
Pros:
We really appreciate being able to keep 100% of the money that we raise. We also really like how easy it is to set up donations and track them
Cons:
Nothing, we are very satisfied and highly recommend Zeffy
