--- description: Get detailed information about Microsoft Authenticator and how it can help you meet your business needs. Learn more about Microsoft Authenticator price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Authenticator Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [Microsoft Authenticator](/software/219694/microsoft-authenticator) # Microsoft Authenticator Canonical: https://www.capterra.com.sg/software/219694/microsoft-authenticator Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/219694/microsoft-authenticator?page=2) > Multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication. > > Verdict: Rated **4.7/5** by 405 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 405 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Microsoft for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Catalan, Croatian, English, German, Greek, Hebrew, Hindi, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Brazil, Bulgaria, Greece, India, Netherlands, Poland, Portugal, Russia, Spain, Thailand, Türkiye, United States, Vietnam ## Features - Alerts/Notifications - Mobile Authentication - Multi-Factor Authentication - Policy Management - Single Sign On - User Management ## Integrations (2 total) - Microsoft 365 - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Authentication Software](https://www.capterra.com.sg/directory/31218/authentication/software) ## Alternatives 1. [Okta](https://www.capterra.com.sg/software/119653/okta) — 4.7/5 (943 reviews) 2. [LastPass](https://www.capterra.com.sg/software/151988/lastpass) — 4.6/5 (2784 reviews) 3. [Auth0](https://www.capterra.com.sg/software/154900/auth0) — 4.7/5 (142 reviews) 4. [SecureW2 JoinNow Platform](https://www.capterra.com.sg/software/1070345/JoinNow-Cloud-RADIUS) — 4.8/5 (47 reviews) 5. [Cisco Duo](https://www.capterra.com.sg/software/153202/duo-security) — 4.7/5 (548 reviews) ## Reviews ### "Works if you know what to do." — 4.0/5 > **Joe** | *10 December 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: From a business standpoint, this is the best tool to use with integrations for any Microsoft or business product tied with Azure. > > **Cons**: End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not working. > > It works, only for users that know how to use it. But it does work to get you access to anything Microsoft or SSO related. ----- ### "Good choice to simplify environments if properly configured." — 4.0/5 > **Dominique** | *22 May 2026* | Environmental Services | Recommendation rating: 6.0/10 > > **Pros**: provides strong account security through multi-factor authentication, passwordless sign-ins, and push notifications while remaining simple and convenient for everyday users. It also integrates smoothly with Microsoft services and many third-party platforms, while cloud backup and recovery features help users regain access when switching or replacing devices. > > **Cons**: If users lose their phone or fail to enable backups, recovering accounts through Microsoft Authenticator can become difficult and frustrating. The app may also face occasional syncing issues, depends on device or internet access for some features, and can expose users to accidental approval of fraudulent login requests during MFA fatigue attacks. > > My overall experience with Microsoft Authenticator has been mostly positive because it provides a convenient and reliable way to secure accounts through multi-factor authentication, quick approval notifications, and passwordless sign-ins that make logging into work, school, and personal services much faster than traditional password-only systems. However, I have noticed that syncing and backup features can sometimes become frustrating, especially when changing phones, restoring accounts across different operating systems, or attempting to recover credentials after a device reset, since delays or incomplete cloud synchronization may require accounts to be manually re-added and reverified. Another concern is that the app’s notification-based approval system can make it surprisingly easy to accidentally approve fraudulent login attempts if the app is configured for simple “approve/deny” prompts without number matching or additional verification steps, particularly when users receive repeated authentication requests that create fatigue or confusion. Despite these drawbacks, the application still offers strong overall security and usability when properly configured with features like number matching, biometric verification, secure backups, and careful notification management, making it an effective authentication solution for both personal and professional environments. ----- ### "Microsoft Authenticator Review" — 3.0/5 > **Scott** | *19 June 2025* | Individual & Family Services | Recommendation rating: 5.0/10 > > **Pros**: I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up. > > **Cons**: Setting up a new phone with the authenticator to login to Outlook and Microsoft 365, can be challenging and it was not intuitive. I have needed to find videos on how to do this. > > The overall experience has been okay, it functions well once it has been setup however, the setup has been challenging. ----- ### "Microsoft authenticator" — 5.0/5 > **grace** | *29 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: it is very easy to learn and is very user friendly to all ages. its also versatile in the options you can use for verifications. > > **Cons**: sometimes the text option does not always work so i have to end up getting a call for verification . > > 9/10 this is a very easy and safe way to keep my information safe on multiple platforms like outlook . ----- ### "Be authentic. Use Authenticator\!" — 5.0/5 > **Verified Reviewer** | *19 March 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Simple, fast, perfectly integrated into the Microsoft ecosystem, and reliable. > > **Cons**: It's not a straightforward first configuration. > > My overall experience is excellent. I use it daily as my company uses Microsoft 365, and Authenticator as the login admin and password recovery app. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.sg/software/219694/microsoft-authenticator?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/219694/microsoft-authenticator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | ----- ## Structured Data