---
description: Get detailed information about Referral Factory and how it can help you meet your business needs. Learn more about Referral Factory price, benefits, and disadvantages for businesses in Singapore.
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title: Referral Factory Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Influencer Marketing Software](/directory/31337/influencer-marketing/software) > [Referral Factory](/software/218230/referral-factory)

# Referral Factory

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> Referral marketing software for mid-market and enterprise businesses to launch white-label programs and automatically track referrals.
> 
> Verdict: Rated **4.8/5** by 162 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Referral Factory?

No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 162 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Referral Factory

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Armenian, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Irish, Italian, Japanese, Malay, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Hong Kong SAR China, Hungary and 33 more

## Features

- Affiliate Management
- CRM
- Campaign Analytics
- Campaign Management
- Commission Management
- Contact Management
- Conversion Tracking
- Customer Segmentation
- Data Import/Export
- Email Marketing
- Fraud Detection
- Gamification
- Incentive Management
- Influencer Tracking
- Lead Engagement
- Lead Generation
- Lead Management
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Promotions Management
- ROI Tracking
- Referral Tracking
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Third-Party Integrations

## Integrations (18 total)

- BHN Rewards
- CRMS
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Make
- Pipedrive
- Redtail CRM
- Salesforce Platform
- Stripe
- Tremendous
- Webhook Relay
- Zapier
- Zoho Connect

... and 3 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Influencer Marketing Software](https://www.capterra.com.sg/directory/31337/influencer-marketing/software)

## Related Categories

- [Influencer Marketing Software](https://www.capterra.com.sg/directory/31337/influencer-marketing/software)
- [Affiliate Software](https://www.capterra.com.sg/directory/30836/affiliate/software)
- [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software)
- [Customer Advocacy Software](https://www.capterra.com.sg/directory/31435/customer-advocacy/software)
- [Referral Software](https://www.capterra.com.sg/directory/30681/referral/software)

## Alternatives

1. [Viral Loops](https://www.capterra.com.sg/software/150927/viral-loops) — 4.6/5 (137 reviews)
2. [Buyapowa](https://www.capterra.com.sg/software/153180/buyapowa) — 4.6/5 (84 reviews)
3. [UpViral](https://www.capterra.com.sg/software/1013010/upviral) — 4.7/5 (107 reviews)
4. [UpPromote: Affiliate Marketing](https://www.capterra.com.sg/software/201885/shopify-affiliate-marketing) — 4.9/5 (207 reviews)
5. [ReferralCandy](https://www.capterra.com.sg/software/119331/referralcandy) — 4.5/5 (387 reviews)

## Reviews

### "Easy-to-Use Referral Platform with Great Customization Options" — 5.0/5

> **Nahom** | *3 August 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is intuitive and easy to navigate, with a straightforward setup process. I particularly liked the flexibility in creating referral campaigns, the customization options, and the clean user interface. The onboarding process and documentation also make it easy to get started.
> 
> **Cons**: Some advanced customization options could be explained more clearly for first-time users. I'd also like to see more built-in design templates and additional reporting features for deeper campaign analytics.
> 
> My overall experience with Referral Factory has been very positive. Setting up a referral campaign was straightforward, and the platform made it easy to customize the referral flow and understand how everything works. The interface is clean, performance was smooth, and I can see it being a valuable tool for businesses looking to grow through referrals.

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### "A Complete, All‑In‑One Solution for Effortless Referral Management" — 5.0/5

> **Julie** | *31 July 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Referral Factory is how seamlessly it consolidates the entire referral workflow. It allows businesses to build campaigns, track referrals, manage rewards, send communications, and monitor performance all within one streamlined dashboard. It removes the need for spreadsheets or multiple disconnected tools, making the whole process far more efficient and organized.
> 
> **Cons**: One thing I’ve noticed is that some of the more advanced settings could benefit from clearer guidance. The platform is intuitive overall, but adding short tooltips or practical examples would make it easier for new users to understand certain options without trial and error.
> 
> The platform brings all referral‑related tasks into one organised space, which makes managing campaigns and tracking results much more efficient. It reduces a lot of the manual admin work that usually comes with referral programs, thanks to automated emails, clear referral tracking, and a central dashboard that keeps everything easy to follow.

-----

### "Innovative Software" — 5.0/5

> **Miya** | *6 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: There were quiet a few features I liked about the dashboard. I liked that the dashboard had easy to understand options such as the on click popup options. The options were very easy to read and click on. I also liked the integration feature that can be used to integrate our e-commerce sites etc.
> 
> **Cons**: I would appreciate if it had a clickable tool tip that was easy to call upon when needed. Just in case I forget some of the features and need an overview on the feature.
> 
> Overall the software is easy to use and easy to understand. I'm excited to see what other features that will aded in the future.

-----

### "Plenty of bugs" — 2.0/5

> **Stefano** | *30 March 2026* | Real Estate | Recommendation rating: 3.0/10
> 
> **Pros**: Referral Factory has a good campaign creation that allows for a quick start. The users management is also good.
> 
> **Cons**: The integration with Monday keeps on giving us issues, especially the sync. The APIs also lack any option to directly create campaigns.

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### "Love Referral Factory - especially for the price\!" — 5.0/5

> **Janet** | *22 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Love the workflow of the email notification process, they send out seamlessly and have a lot of good reports to track the progress of everything.
> 
> **Cons**: The initial setup and platform does have a learning curve and can have a bug here and there (like the daily limit/cap on your email sends)
> 
> Support team and account manager have been excellent to work with\! Once you get a hang of the software and editing tools of the email portion, it's breeze to work with

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## Links

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