---
description: Get detailed information about MatrixCare Skilled Nursing Facility and how it can help you meet your business needs. Learn more about MatrixCare Skilled Nursing Facility price, benefits, and disadvantages for businesses in Singapore.
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title: MatrixCare Skilled Nursing Facility Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# MatrixCare Skilled Nursing Facility

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> Our software gives providers vital information to proactively deliver the care residents need and help improve outcomes.
> 
> Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MatrixCare Skilled Nursing Facility?

Our comprehensive EHR solution is designed to manage the needs of both post-acute and long-term care residents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 47 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: $300 per facility/month with a $20k Implementation fee. Based on bed count.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management
- E-Prescribing
- EMR/EHR
- Employee Management
- For Long Term Care
- Geriatric Care
- Incident Management
- Meal/Nutrition Management
- Medication History
- Patient Intake
- Patient Records Management
- Referral Management
- Scheduling

## Integrations (13 total)

- Accushield
- Aline
- Attendance on Demand
- Carefeed
- DocNow
- OnShift
- Prophix One
- SNF Metrics
- SchedulePop
- Senior Sign
- Third Eye
- Vena
- WelcomeHome

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Long-Term Care Software](https://www.capterra.com.sg/directory/30109/long-term-care/software)

## Related Categories

- [Long-Term Care Software](https://www.capterra.com.sg/directory/30109/long-term-care/software)
- [Nursing Home Software](https://www.capterra.com.sg/directory/31330/nursing-home/software)

## Alternatives

1. [ECP](https://www.capterra.com.sg/software/90493/ecp) — 4.7/5 (175 reviews)
2. [PointClickCare EHR for Senior Living](https://www.capterra.com.sg/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [AxisCare](https://www.capterra.com.sg/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [Therap](https://www.capterra.com.sg/software/124101/therap) — 4.7/5 (100 reviews)
5. [TheWorxHub](https://www.capterra.com.sg/software/172308/theworxhub) — 4.7/5 (183 reviews)

## Reviews

### "Your average user friendly EHR" — 3.0/5

> **Verified Reviewer** | *6 November 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: It is user friendly. The alert system is very useful. There are a variety of reports that are available.
> 
> **Cons**: There is a lot of downtime and crashes. Fixes/improvements for bugs take months to correct. Customer Service is a hit or miss with the knowledge of helping users.
> 
> There had been several times that MatrixCare was updating their whole program and it never went through. I have had to work overnight and weekends with all the downtime emergencies that staff would have. It was a monthly reoccurrence. We ended up switching to a different EHR.

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### "Good solid program" — 4.0/5

> **Traci** | *13 November 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to learn and use.  Does a good job of showing needed information when I need it.
> 
> **Cons**: Number of clicks it takes to navigate between residents.  Limitations on what I want to enter in pulldown boxes.  Would be nice to be able to free text in some boxes or have other as an option. (Ex: for meds 3 days a week or every other day. There are work around but they can be time consuming and easy to forget when you don't use them often.
> 
> I like working with the software but being able to switch between patient or have 2 windows open would help at times.

-----

### "A must try" — 5.0/5

> **George** | *7 August 2023* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, quick to learn, efficient workflows, able to quickly verify orders
> 
> **Cons**: Lack of integration with labs, clutter of the EMAR,
> 
> Overall experience is great, compared to another product we are now using. I would definitely prefer to go back to Matrixcare

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### "Matrix reveiw" — 5.0/5

> **ROSEMARIE** | *26 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: all discipline's progress notes are in one place. I can get the picture of the resident in one place. It has observations and events. They assist in getting a clear picture for completing the MDS. Our organization is an Institute for Mental Disease, IMD, 2 smaller nursing homes and assisted livings. Our needs are diverse. Matrix can accommodate the different needs within the organization.  We can customize observations, etc.
I have given feed back to other organizations thinking about changing to Matrix.
> 
> **Cons**: The piecemeal costs. I am a small facility within a larger organization. I run a 37 bed SNF. As a smaller facility, it is hard to sell the cost, if the rest of the organization doesn't need the particular add on.
> 
> I am satisfied with Matrix. I find it easy to move around in the system. I have a lot of rights as the administrator of the facility, so I can see what is new and available.

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### "after the sales pitch, very frustrating" — 1.0/5

> **Lisa** | *23 October 2018* | Commercial Real Estate
> 
> **Pros**: Very little...but I do have to say that their staff try really hard to fix problems. Unfortunately, most of whom I've spoken with do not have the rights to correct most of the issues that I call in for.
> 
> **Cons**: We are unable to customize to our needs, and if customization is needed, it will happen ONLY if other facilities request the same "customization". Getting and keeping users in the system is next to impossible with the built in requirements by MatrixCare. We have been working with their customer service for almost a year on 2 different problems we've experienced from the start, beginning this past Feb., still working on it. We were promised, not once but SEVERAL times during the sales pitch that updates would be 10-15 minutes and extremely unnoticeable...in less than a year our NOC shift has had over 50 HOURS of downtime because of all of the (4 HOUR) updates. Sometimes updates are run not once, but several times a month, each at 4 hours downtime.
> 
> I would not recommend this product to anyone. MatrixCare has taken our facility back 10 years. Normal daily functions are split because very little is able to be accomplished at a corporate level but have to be accomplished facility by facility (we have 7 facilities\!\!\!), so many of our reports that need to be run week by week are taking us 7 times longer.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/217576/matrixcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/23520/MatrixCare/> |
| en-AE | <https://www.capterra.ae/software/217576/matrixcare> |
| en-AU | <https://www.capterra.com.au/software/217576/matrixcare> |
| en-CA | <https://www.capterra.ca/software/217576/matrixcare> |
| en-GB | <https://www.capterra.co.uk/software/217576/matrixcare> |
| en-IE | <https://www.capterra.ie/software/217576/matrixcare> |
| en-IL | <https://www.capterra.co.il/software/217576/matrixcare> |
| en-IN | <https://www.capterra.in/software/217576/matrixcare> |
| en-NZ | <https://www.capterra.co.nz/software/217576/matrixcare> |
| en-SG | <https://www.capterra.com.sg/software/217576/matrixcare> |
| en-ZA | <https://www.capterra.co.za/software/217576/matrixcare> |

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