---
description: Get detailed information about Epicor Service CRM and how it can help you meet your business needs. Learn more about Epicor Service CRM price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Epicor Service CRM Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Epicor Service CRM](/software/216508/mechanicnet)

# Epicor Service CRM

Canonical: https://www.capterra.com.sg/software/216508/mechanicnet

> Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Epicor Service CRM?

Automotive Service Shops

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epicor Software
- **Location**: Austin, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Epicor Software for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- CRM
- Calendar Management
- Call Reminders
- Campaign Management
- Confirmations/Reminders
- Contact Database
- Customer Communication
- Customer Data Management
- Customer Engagement
- Customer History
- Customer Segmentation
- Email Management
- Email Reminders
- Engagement Tracking
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Multi-Channel Communication
- Promotions Management
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Retention Tracking
- Rewards Management
- Scheduling
- Service History
- Third-Party Integrations

## Integrations (1 total)

- Epicor Catalog for Automotive

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software)
- [Customer Loyalty Software](https://www.capterra.com.sg/directory/10031/customer-loyalty/software)
- [Appointment Reminder Software](https://www.capterra.com.sg/directory/30997/appointment-reminder/software)
- [Car Dealer Software](https://www.capterra.com.sg/directory/20005/auto-dealer/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Autorox](https://www.capterra.com.sg/software/184222/autrorox) — 4.8/5 (62 reviews)
3. [Thryv](https://www.capterra.com.sg/software/156926/thryv) — 4.2/5 (505 reviews)
4. [Marketing 360](https://www.capterra.com.sg/software/148516/marketing-360) — 4.5/5 (1132 reviews)
5. [EngagePackage](https://www.capterra.com.sg/software/1062081/engagepackage) (0 reviews)

## Reviews

### "Great program\!" — 5.0/5

> **August** | *9 April 2024* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and the reports and dashboard that you can develop.
> 
> **Cons**: A lot of customization had to be done. Not a big deal, you'll have that with most software.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/216508/mechanicnet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/216508/MechanicNet/> |
| en-AE | <https://www.capterra.ae/software/216508/mechanicnet> |
| en-AU | <https://www.capterra.com.au/software/216508/mechanicnet> |
| en-CA | <https://www.capterra.ca/software/216508/mechanicnet> |
| en-GB | <https://www.capterra.co.uk/software/216508/mechanicnet> |
| en-IE | <https://www.capterra.ie/software/216508/mechanicnet> |
| en-IL | <https://www.capterra.co.il/software/216508/mechanicnet> |
| en-IN | <https://www.capterra.in/software/216508/mechanicnet> |
| en-NZ | <https://www.capterra.co.nz/software/216508/mechanicnet> |
| en-SG | <https://www.capterra.com.sg/software/216508/mechanicnet> |
| en-ZA | <https://www.capterra.co.za/software/216508/mechanicnet> |

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