--- description: Get detailed information about NovaPACS and how it can help you meet your business needs. Learn more about NovaPACS price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NovaPACS Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [PACS Software](/directory/31021/pacs/software) > [NovaPACS](/software/214864/novapacs) # NovaPACS Canonical: https://www.capterra.com.sg/software/214864/novapacs Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/214864/novapacs?page=2) > NovaPACS is a scalable, customizable Picture Archiving and Communications System with included enterprise imaging capability. > > Verdict: Rated **4.3/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NovaPACS? NovaPACS with enterprise imaging is the perfect solution for imaging centers, clinics, and radiology departments in hospitals of any size. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 53 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Novarad ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Like our solutions, Novarad’s pricing and financing options are easily customized to meet your needs. Customers are typically charged per study, monthly or annually based on their estimated usage, number of modalities, etc. Please talk to a Novarad Sales Representative for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, Philippines, United States ## Features - Alerts/Notifications - Comparison View - Customizable Reports - Diagnostic Tools - HL7 Support - Patient Portal - Secure Data Storage - Third-Party Integrations - Workflow Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [PACS Software](https://www.capterra.com.sg/directory/31021/pacs/software) ## Related Categories - [PACS Software](https://www.capterra.com.sg/directory/31021/pacs/software) - [Medical Imaging Software](https://www.capterra.com.sg/directory/10037/medical-imaging/software) ## Alternatives 1. [Nova RIS](https://www.capterra.com.sg/software/214865/nova-ris) — 4.3/5 (13 reviews) 2. [PathoCam](https://www.capterra.com.sg/software/1033597/pathocam) — 4.0/5 (1 reviews) 3. [3Dicom Viewer](https://www.capterra.com.sg/software/1014015/3dicom-viewer) — 5.0/5 (1 reviews) 4. [Tricefy](https://www.capterra.com.sg/software/168754/tricefy) — 5.0/5 (1 reviews) 5. [OsiriX](https://www.capterra.com.sg/software/172557/osirix) — 4.2/5 (6 reviews) ## Reviews ### "Better than ImageLink PACS system" — 4.0/5 > **John** | *13 May 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: As a PACS admin, I'm able to do more of my own corrections than our previous PACS system. > > **Cons**: The number one complaint, of the 8 radiologists that have used our NovaPACS system is that they can't seem to get the hanging protocols they way they want them; even after having the applications specialist onsite multiple times. The CD images are burned in a format that isn't compatible with a lot of other PACS systems and I get to hear those complaints regularly from other facilities. > > Overall, I'm happy with the system as a PACS Admin( I have only used one other system), but I'm constantly reminded by the radiologists that it's not as good as other systems they've used. ----- ### "Has come a long way" — 4.0/5 > **Philip** | *21 May 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Look, layouts, previously observed functionality The support engineers are great\!\! > > **Cons**: In the beginning the service / connectivity was not reliable. Communication about system wide issues was non existent, explanations were non existent, obvious lack of input from people with clinical experience / obviously only spoke to the doctors and not the technologists > > Novapacs has come a long way. While I think they have a ways to go before I could give them a perfect score they are definitely on track to that. Amazing improvement. They have really turned things around and should be proud of their hard work. I have gone from calling support daily to not being able to remember the last time I spoke to my support team. The support engineers are terrific. Definite improvement and I sincerely hope they know that their work is appreciated ----- ### "Disappointed" — 3.0/5 > **Carynn** | *13 May 2021* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I don't see anything that was an improvement over the last PACS we were using, but it was more expensive than what we were using before. > > **Cons**: I listed my biggest irritations with my overall experience response. > > It was disappointing because it takes longer to get images to the radiologist. It takes a ridiculous amount of time to burn a CD. Forget about editing any information on a study with a lot of images like CT/MRI because it will take over 20 min and most times comes back with an error and you have to start over. You can't perform any other function while it is trying to edit or burn a CD. That ties a person up from doing anything else. I already addressed these issues with NovaRad but there is no resolution for these issues. ----- ### "Best customer service in the industry." — 4.0/5 > **Reo** | *21 May 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Works for our hospitals with less-than-optimal bandwidth available. It is priced very competively and they don't "nickel and dime" you after you make the purchase. > > **Cons**: There are software bugs that persist across several versions. > > I really appreciate the customer service. They provide the most responsive and professional helpdesk organization I have experienced in 40 years of IT. The PACS works across slower WAN links that simply won't work with other PACS products we use. (GE, Fuji and Mckesson/Change). Some of the product flaws are irritating to radiologists and are not fixed in a timely manner. At the hospital level, most of our clients do not see these flaws. ----- ### "NovaPACS" — 5.0/5 > **Colby** | *5 January 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The initial setup was quick and easy. The support staff are extremely helpful with training and quickly available when a question arises. The software is user friendly for techs to upload images and route. > > **Cons**: Some browsers seem to work better than other browsers - which can be a source of frustration for doctors who are trying to view images. Training for other doctors usually needs to happen in order for them to comfortably use NovaPACS. There are a couple of functions that are not very intuitive the first time, however, support has always helped when there is a hang up. > > It has been great overall\! Easy to send over images from modality, upload images for comparisons, upload documents, and route to desired destination. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/214864/novapacs?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/214864/novapacs) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data