---
description: Get detailed information about Cloud Call Centre and how it can help you meet your business needs. Learn more about Cloud Call Centre price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud Call Centre Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Cloud Call Centre](/software/214746/cloud-call-centre)

# Cloud Call Centre

Canonical: https://www.capterra.com.sg/software/214746/cloud-call-centre

> Cloud-based predictive dialler application with inbound, blended capabilities. Quality VoIP, Unified Comms \& PCI DSS Call Recording.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Cloud Call Centre?

Business Critical, Customer-Facing Technology that Drives Business Performance appeals to; CEO, CTO, CFO, COO, CSO \& CMO. Call Centre Operational Management will also benefit from Smartcom services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartcom Business Communications

## Commercial Context

- **Starting Price**: A$35.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Agent Licensing per User/Month;
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Management
- IVR
- Predictive Dialer
- Queue Management
- Reporting/Analytics

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.com.sg/software/29589/callcenternow) — 4.8/5 (315 reviews)
4. [Readymode](https://www.capterra.com.sg/software/136728/readymode) — 4.6/5 (136 reviews)
5. [CallHippo](https://www.capterra.com.sg/software/159578/callhippo) — 4.4/5 (675 reviews)

## Reviews

### "Cloud Call Centre is Great\!" — 5.0/5

> **Sugiti** | *18 April 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud Call Centre has been great when trying to get through to a representative. And they provide helpful information and guide you through to help troubleshoot any issues.
> 
> **Cons**: There has been no issues with using Cloud Call Centre. They are usually prompt when leaving a voicemail to get a call back if there is long que.
> 
> Overall experience with Cloud Call Centre has been great\! We definitely recommend businesses to incorporate it into their businesses.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/214746/cloud-call-centre)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214746/Cloud-Call-Centre/> |
| en-AE | <https://www.capterra.ae/software/214746/cloud-call-centre> |
| en-AU | <https://www.capterra.com.au/software/214746/cloud-call-centre> |
| en-CA | <https://www.capterra.ca/software/214746/cloud-call-centre> |
| en-GB | <https://www.capterra.co.uk/software/214746/cloud-call-centre> |
| en-IE | <https://www.capterra.ie/software/214746/cloud-call-centre> |
| en-IL | <https://www.capterra.co.il/software/214746/cloud-call-centre> |
| en-IN | <https://www.capterra.in/software/214746/cloud-call-centre> |
| en-NZ | <https://www.capterra.co.nz/software/214746/cloud-call-centre> |
| en-SG | <https://www.capterra.com.sg/software/214746/cloud-call-centre> |
| en-ZA | <https://www.capterra.co.za/software/214746/cloud-call-centre> |

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