18 years helping Singaporean businesses
choose better software

What Is Ackroo?

Reward your customers & watch your revenue grow.

Ackroo is your one-stop-shop for an all-in-one customer loyalty software solution. Businesses can manage their gift cards, loyalty, marketing, and payments within the same platform.

Within a centralized platform, businesses can set up and track their loyalty program across multiple locations, have access to all reporting tools, and set up and run marketing campaigns to their loyalty customer base.

Who Uses Ackroo?

Ackroo software is built for businesses of any size to attract, retain & grow their customer base. Specializing in hospitality, retail, automotive & petroleum.

Ackroo Software - Interactive console to track, manage & analyze your efforts.  Create marketing campaigns to drive more revenue using your own data!
Ackroo Software - Track, manage & analyze your efforts.  Make informed business decisions using your own data.
Ackroo Software - Keep tabs on all transactions & perform special functions like one-off promos & targeted marketing campaigns.
Ackroo Software - Use our built in email editor + your own customer data to send targeted campaigns.  See the results right in your console!

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Reviews of Ackroo

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alex
Owner in Canada
Restaurants, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great!

5.0 4 years ago

Comments: Simple to use their products.

Pros:

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons:

The iOS app doesn’t always work with processing gift cards.

Audrey
Owner of an Automotive Service/Maintenance Shop in Canada
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ackroo is a Great company overall!

5.0 4 years ago

Comments: The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!

Pros:

Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.

Cons:

I have not found anything in the program that I would change.

Micah
Software Engineer in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Lacks Critical Ease of Integration with Wordpress/WooCommerce

2.0 4 years ago

Comments: They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Pros:

That it has an API and ability to export reports

Cons:

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

Saddy
owner/manager in Canada
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great gift card system fro our Restaurant

5.0 4 years ago

Comments: Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars.

Pros:

Easy to use. Very Reliable. Great analytics

Cons:

Integrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though.

Deborah
Controller in Canada
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Ackroo

5.0 4 years ago

Comments: We use Ackroo as a promotional item for vehicle sales, as a way to maintain a customers business by getting the opportunity to provide a service after we have made a mistake.

Pros:

The software is simple and easy to teach to users.

Cons:

Would be great if it integrated with our dealer management system.