--- description: Get detailed information about Arketa and how it can help you meet your business needs. Learn more about Arketa price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Arketa Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Gym Management Software](/directory/33276/gym-management/software) > [Arketa](/software/212718/sutra-fitness) # Arketa Canonical: https://www.capterra.com.sg/software/212718/sutra-fitness Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/212718/sutra-fitness?page=2) > Arketa is the complete wellness business platform built by a team who've taught or worked behind the front desk. > > Verdict: Rated **4.2/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Arketa? Fitness + Wellness studios and businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 89 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Arketa ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Management - Class Scheduling - Client Portal - Communication Management - Email Marketing - Employee Management - For Gyms - For Yoga/Pilates Studios - Marketing Automation - Membership Management - Online Booking - Payment Processing - Registration Management - Reminders - Reporting & Statistics - Third-Party Integrations ## Integrations (10 total) - Flodesk - HubSpot CRM - Kisi - Klaviyo - Mailchimp - Stripe - Stripe Billing - Twilio - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Gym Management Software](https://www.capterra.com.sg/directory/33276/gym-management/software) ## Related Categories - [Gym Management Software](https://www.capterra.com.sg/directory/33276/gym-management/software) - [Yoga Studio Software](https://www.capterra.com.sg/directory/30755/yoga-studio/software) - [Pilates Studio Software](https://www.capterra.com.sg/directory/30966/pilates-studio/software) - [Fitness Software](https://www.capterra.com.sg/directory/30910/fitness/software) ## Alternatives 1. [TrueCoach](https://www.capterra.com.sg/software/155784/truecoach) — 4.8/5 (838 reviews) 2. [My PT Hub](https://www.capterra.com.sg/software/146651/my-pt-hub) — 4.6/5 (3198 reviews) 3. [Mindbody](https://www.capterra.com.sg/software/40229/mindbody) — 4.0/5 (2993 reviews) 4. [FitBudd](https://www.capterra.com.sg/software/1010817/fitbudd) — 4.6/5 (407 reviews) 5. [WellnessLiving](https://www.capterra.com.sg/software/145039/wellnessliving) — 4.4/5 (611 reviews) ## Reviews ### "FINALLY found my perfect fit for studio software\!" — 5.0/5 > **Kathy** | *19 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Software looks great and it's easy to customize to your brand. I have EVERYTHING that I need is one spot, instead of paying 3 different providers (software/email/app/etc) which gets overwhelming and expensive. I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered. I LOVE my branded app and so do my members\! > > **Cons**: I haven't had any problems with my software or app. > > I've been around the fitness block a few times. I've been teaching group ex classes since they were called "aerobics", and I've had my own fitness business for 19 years. I was with MindBody for 10 years and then Mariana Tek for the past 3 years. While both are well established companies, Arketa has so much more to offer\! To start, the onboarding process was top notch. \[sensitive content hidden\] was my specialist and he was amazing\! We went through everything in weekly zoom meetings, so that when it was time for my software to go "live" I was more than ready. I feel that I finally found a software that has everything my brick \& mortar studio + my online business need. ----- ### "Arketa is the best CRM for a yoga studio" — 5.0/5 > **Ashlee** | *24 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The customer service is EXCELLENT\! We've been with mindbody and momence before and their customer service wasn't nearly as helpful. Arketa agents are quick to reply and always follow up, making client management a breeze. > > **Cons**: The only thing that were having issues with is for some reason our time zone is wonky because we are in Arizona. We've chatted in a few times that they've been wrong and they'll fix it but it will randomly revert back and then we need to chat in again. > > Overall, we love it\! The transfer was a breeze, the user interface is super easy to understand, and our team has been able to pick up on the system quickly. Oh, and we LOVE that there is a huge red alert if clients are missing a signed liability waiver. Overall, we would recommend this software to anyone looking for a cost effective CRM that gives you tools to automate your business. ----- ### "Arketa ruined my life and my business" — 1.0/5 > **Bridget** | *21 June 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all. Everything I thought was good, was a complete sales pitch that was never close to true. Once you’re locked you will then see the reality. I received probably 100 apologies, yet they still scammed my business into the ground. Sorry doesn’t take back the $10,000 I lost in one month from their system giving out free classes, and no customer service response to halt it. It’s still happening at this moment. We are being accused of theft also bc they double charge clients for memberships, while I’m only receiving a single payment. You can see it plain and clear on their physical banks statements. So I’m then forced to refund them right away, then they now have an unlimited membership I will never be reimbursed for. And our instructors get paid 11.40/client that is then taken out of my personal pocket. > > **Cons**: Customer service takes 48 hours to respond, no clear communication, they don’t understand their own software, it has glitches in the financial processing leading to double charges, no matter how urgent the state of help needed, don’t expect them to come through. Their onboarding specialists are trained liars/sales persons. Acting as if they are an established and stable company, when they don’t have it together at all. They awarded over 200 classes for free without my knowing until the end of the month, we have lost over $5,000 on account of that alone. > > Signing on with Arketa took us from 600 clients, to 234. Lost over $1000 in memberships. Aswell as due to system errors and unknowledgeable staff, they gave out over 200 classes and 30 unlimited memberships free of charge. All within the 1st month. Costing almost 10k out of my personal pocket. With this what once was our 7 year established and stable Yoga studio, will now be forced to close next month solely because of partnering with Arketa. The 200k I invested in this studio we be 100% lost, 26 staff will loose their jobs, and our repour with the community is shattered beyond ability repair. We can’t even sell the business in time before being evicted because it’s no longer considered stable because of Arketa. Ruining my life aswell as putting a dent in the future of my children. Every single day I reached out trying to out this to a halt and was abandoned or spent 14+ hours going in circles in their stupid chat (they only communicate by chat and email, you have to make an appointment a few days out for a 10 min call.) They serve over 1,000 studios with only 20 unknowledgeable customer service reps. Horrible value for money, you pay to be stolen from. Learning curve? Is an understatement, there’s no one to teach you anything bc they don’t have an actual AI bot and don’t even know the software themselves. Email and messaging? Hope you like taking 4 days of multiple hours on chat and email never getting an answer. Or think they gave you a solution, and they actually created another problem. There is no security in their financial processing or their business in general. Within one month they have driven my business and family into the ground. Save yourselves, Don’t sign their contract. ----- ### "Not set up for those on the individual plan with in-person studio spaces" — 1.0/5 > **Cami** | *4 May 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I liked the user interface and the ease to embed webpages into my own website. I also appreciated the ease of getting set up with Arketa, there were absolutely no hoops to jump through. > > **Cons**: As a customer, I am not valued at all. They state that they have studio support available on weekends, yet I am never able to get in touch with people. They raised my yearly plan without any notice, and when I requested support, they are not able to provide any proof they they sent notice. They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests) for the payout to be made. At an individual plan, they take 6% of all profits as they pass on the Stripe processing fee and have their own fee. They market themselves as the affordable alternative yet every single option is an up-charge. I have had reoccuring issues where if I enable referral codes for clients, their referral code will pop up with a competitor studio's name within it, which is a real great way to drive traffic to my studio as it just creates confusion about the brands and reminds students about the competitor's studio. Their software team does not care about this at all, so to save face, I am not able to have referral codes on at all, which is such a missed opportunity. > > I have already cancelled my plan for next year and about once a month when someone in the industry asks if I would suggest Arketa as a platform, I tell them the truth about my experience. ----- ### "Promising Features" — 4.0/5 > **Benjamin** | *14 September 2025* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: There are a lot of good features with the software that allow you to customize the way you want to run your business, and it now works well for studio scheduling / booking > > **Cons**: Bugs can occur or the interface/design can be misunderstood, which can create issues for customers trying to complete a sign up or payment > > They are nice people at the company, and they try to do their best, I do recommend Arketa. It is a newer company, so it may not be as stable as established companies like Mindbody. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/212718/sutra-fitness?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/212718/sutra-fitness) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data